Vico Homes Bewertungen 210

Nothing was too much trouble for them. Call handler was polite and helpful. Plumber arrived fairly quick and sorted the issue out. Very polite and friendly. Thanks Team Vico!

I have had a Band A for 2 years, not had one offer! Yet, each property I apply for has the requirements of my Band A. Bypassed continuously, applicants that have had their Band A for a matter of Weeks or months being housed before me, on one case the guy had his band A the day before the advert for a property closed and he got the property. Choice Based Lettings is a total sham. The system being used by VICO Homes and formally WDH, is simply if your face fits or you know someone then you will get your choice of property, if not, you get bypassed

Not a pleasant experience so far unfortunately, been trying to reach out several times via calling and emailing through their contact section on their website with no replies for weeks.

The young lady was was very polite and understanding,and put me at ease that some one would come and help me

Very friendly to talk too and resolved my issue straight away. Excellent customer service.

They listened and they were quick to respond to my phone call. The work was done efficiently and with care.

I am very disappointed with your company. I won't write any more because I'm speechless about the way you treat tenants.

i spoke to one of vico homes customer service team kerry she gave me great service about my application and smoothly got it don for me , thank you kerry

Vico homes gave me adequate notice to let me know they were coming to service the boiler

Every time I have called Vico Homes they have always listened to me and resolved any problem. Thank You

10/10 Ben came today and fixed my cooker as it was tripping the electrics. Great lad very well mannered and can sleep tonight now. Thank you Ben!

Sorted problem quickly

Very polite, helpful and knowledgeable. Very quick to response. I'm very grateful for your service. Thank you.

They dealt with my query very efficiently did a great job

I would like to apologise for my previous comment I was at hospital when your workmen came they have done a excellent job on the footpath and hand rail once again thanks

Wellbeing Team can be trusted!
Josie positively impacted my life and lifted my self-esteem. Everyone is welcomed, to receive the best support needed !!!

Becky has been amazing. Everything has been communicated effectively. Any questions I had I was able to contact and get a good response. They couldn’t have made the process any easier.

I made 2 calls to Vico Homes customer service, on both occasions I spoke to very polite and helpful people who listened to my concerns as a new applicant and by the end of each call I felt fully supported by them.
I now understand the processes to follow for biding on properties and feel confident that if I have any queries or concerns Vico staff will help.

The man understood what needed doing and solved my problem

I moved initially to Castleford in 2014 from Leeds. I was surprised by the difference between the council and WDH. We have moved to Wakefield almost four years ago and it was the best place to move to in my hopefully forever home. Nothing is too much Vico homes to look at and resolve issues we may have.