Really great warranty claim process. Had a broken AC unit, they gave me a hassle-free, pleasant warranty claim experience, and have a new unit on its way
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So far, so good on my new Velit diesel heater. Shipping turnaround time was fast. instructions for installation are not ideal but manageable. Couple good YouTube vids to help coach ya through on th... Mehr ansehen
It shipped fast, packed in a wood box with metal edges and cardboard box outside that. The AC works well and fit in the fan hole I removed, with just a little adjustment. I had an issue with the trim... Mehr ansehen
My gasoline heater had some trouble starting when first installed. Raleigh patiently walked me through every possible solution until we found the problem and were able to quickly resolve it. I’m extre... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs. Designed by Ourselves Our products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road. Built for Ourselves All of our products only use high-quality and test-proved components. Run by Ourselves We know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period). Locally Based We design and test our products here in Seattle, WA.
Kontaktinformationen
801 SW 16th St, 98057, Renton, Vereinigte Staaten
- +1 (425) 678-2167
- support@velitcamping.com
- velitcamping.com
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
What a fantastic company to work with
What a fantastic company to work with. Great response time and great customer service!
Thank you for sending the replacement parts.
Received a replacement Promaster fuel port connector and duct vent, which were faulty and broken. Somebody there finally came through for me, sent me replacements for the broken parts of the gasoline heater. Thank you
AC Good. Plug location and instructions not good.
It seems like a great unit. I haven't run it very long. It was cold out when I installed it and only had one warm day since. When I did run it, to test it, it kicked out a good flow of cold air. So very happy about that!
My only problem with it are the instructions. They are very thin. Not much help at all really. Mounting the unit using the rods and screws was challenging in a finished van. The large AC plug is only about 4" from the unit and it totally interferes with the install. I had to do a lot of interior reconstruction to solve this plug issue. Lastly, the instructions are so thin, that they don't mention the filter, how to replace it, or how to buy it.
Love it
So far so good! Easy to install with the help of YouTube. Bluetooth app works flawlessly. Very happy!
The AC seems to work great
The AC seems to work great.
The install wasn’t amazing. The nuts don’t fit on the bolts without spacers that are not provided. The instructions are hard to follow
THIS COMPANY LEFT ME OUT IN THE COLD…
THIS COMPANY LEFT ME OUT IN THE COLD Freezing a disabled Vet that sent in my 14000btu gas air heater controller for a Recall 5 weeks and never got it back and now when i call their phone nobody answers and can't get a response on their email or Chat, I spent extra hard-earned money buying their product due to there being an AMERICAN company , well i guess there is no pride in being an American company with VELIT CAMPING, what a Shame, DONT BUY FROM THIS LAZY AMERICAN COMPANY

Antwort von Velitcamping
Customer support is less than stellar
Customer support is less than stellar. I tried online chat and gave up after 15 minutes of no response, I then received a message saying my chat would be answered by email which it never has been. I also put in a contact email with the same issue which also has not received a reply. I have checked my spam/junk folder to ensure the reply was not misdirected.
The unit has been installed and seems to work fine but its still winter here so haven’t had a real opportunity to use it.
Delivery took way too long
Delivery took way too long. + 8 weeks. Happy with the product.
Velit: A Game Changer for Van Life Comfort
As an aspiring full-time van lifer, having reliable climate control is essential.
Velit has completely changed the game with their affordable and high-quality AC and heating systems.
Their diesel heater is a lifesaver in cold weather. It's compact, efficient, and heats up my van quickly. I love being able to control it with my phone using their app, which is super user-friendly. And the built-in CO2 sensor gives me peace of mind knowing I'm staying safe.
The AC unit is equally impressive. It's powerful enough to keep my van cool even on scorching summer days, and it's surprisingly quiet. Plus, it's incredibly energy efficient, which is crucial for off-grid living.
What really sets Velit apart is the value. Their products are significantly more affordable than other brands, but the quality is top-notch. They clearly care about making van life more comfortable and accessible for everyone.
If you're looking to upgrade your van's climate control, look no further than Velit. Their products are game changers!
They were awesome to me
I ordered a 12 V AC unit not realizing that my van battery wouldn’t provide the 60 amps needed to run it. Velit worked with me to arrange a refund in a way that avoided both shipping and restocking charges. So, even though it was my mistake, Velit handled my return so that I ended up with a complete refund, including shipping, that was handled both professionally and generously. This company went far above and beyond my expectations.
velit gasoline heather 4000…
bought the velit gasoline heather 4000 w 14000 btu
Install in November been using it this winter and it perform admirably ,cheap on gaz ,plug in my transit fuel tank ,it comes whit everything you will need to install ,good price ,good quality
Quick great service
Quick great service. I will be back for more as my van progresses.
Awesome heater and best price point on…
Awesome heater and best price point on the market.
Excellent for the price!
Heater works well at High altitude in the Rockies. Love it
Bold claims, good product, mediocre support
I purchased one of Velit's gasoline heaters for our transit. The install kit is good and the components seem high quality.
Upon starting the heater for the first time, it immediately alarmed for high carbon monoxide. None of my other CO meters were going off. I attempted to contact Velit by phone, but nobody answered and they don't have a voicemail. When I contacted them by email, they initially blew me off saying they had never seen this issue. Once I sent them a video of their thermostat bouncing from 0ppm to 5000ppm next to my Klein CO meter, they responded saying that indeed there is a major problem with the thermostats reading incorrectly when exposed to all kinds of other substances such as wood fumes. They did not offer a solution, just said they know of the issue when two days earlier they had never heard of such a thing, and I was made to feel crazy or inept. Anyway, I have the CO alarm feature turned off.
The last thing that I would mention is that the pump is most definitely NOT silent despite their claim that it is. It is very loud when it first starts, but will get quieter especially if run on full, but after many hours on low, there is a very audible click click click both inside the van and out.
Velit has some great products, but they need to be a bit more honest with their claims and step up their support. I would be very anxious about buying one of their rooftop AC units for these reasons.

Antwort von Velitcamping
It keeps my dogs chilled on boiling hot days
I installed this air con into my sprinter so my dogs could stay cool when I take them out to dog shows. I can leave my dogs in the van in boiling hot days and know they are cool inside. Other pple with vans have approach me and came and checked out my set up. I installed a solar panel kit 200watts and I have 2 batteries boxes that it runs off. I can run it off these, have my fridge and TV going all day and not run out of power. Best thing I have bought in a long time and would recommend this air con to anyone. No more stress at the dog shows and I get to sit back and chill with them while waiting to have my dogs judged.
Purchased a Velit 4000P heater
Purchased a Velit 4000P heater - initial instal went great, but there was an issue with the original wiring harness.
Tech support was a great help and diagnosed the issue.
All working great now.
Great heater
Great heater. Works good!
Few thing to be better.
Fuel pump noise is little bit louder. I needed one more exhaust pipe to run from heater to muffler. Air vent outlet, I can’t control that hot air blow straight,
Only up down and side but not straight.
This heater makes my winter camping level up to luxury.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







