Really great warranty claim process. Had a broken AC unit, they gave me a hassle-free, pleasant warranty claim experience, and have a new unit on its way
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So far, so good on my new Velit diesel heater. Shipping turnaround time was fast. instructions for installation are not ideal but manageable. Couple good YouTube vids to help coach ya through on th... Mehr ansehen
It shipped fast, packed in a wood box with metal edges and cardboard box outside that. The AC works well and fit in the fan hole I removed, with just a little adjustment. I had an issue with the trim... Mehr ansehen
My gasoline heater had some trouble starting when first installed. Raleigh patiently walked me through every possible solution until we found the problem and were able to quickly resolve it. I’m extre... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs. Designed by Ourselves Our products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road. Built for Ourselves All of our products only use high-quality and test-proved components. Run by Ourselves We know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period). Locally Based We design and test our products here in Seattle, WA.
Kontaktinformationen
801 SW 16th St, 98057, Renton, Vereinigte Staaten
- +1 (425) 678-2167
- support@velitcamping.com
- velitcamping.com
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Top notch service
Top notch service, had an issue. Easy to contact. Ben always returned my calls.
Industry leaders in our books.
Problem solved quick.
Great product and easy to install
I actually have not installed yet
I actually have not installed yet, but I am completely and thoroughly impressed in how this item was shipped. Very good job.
Great Purchase - I recommend this product
Most importantly: The heater is working great! Keeping us warm on cool nights. It pumps out significant heat. I live at an elevation >9000ft. So far, this unit is working great whether we’re heating the van at home or while traveling.
Also important: Post purchase support was great. I broke the electrical connector that the unit ships with and they shipped me a replacement no questions.
Highly recommend. Well worth it considering alternative gasoline units are 3-4 times the cost.
So far all seems great
So far all seems great. I haven’t taken the motor home on a trip yet as I’m still working on the remodel. The Velit was a big part of that.
It’s work easy to install just plug and…
It’s work easy to install just plug and play.
I have ac during my van built and I…
I have ac during my van built and I don’t have to turn my car on every time I have it running. The only cons is it’s not too cold when it is a bit hot out. And also the remote is kinda confusing to use because ever time we turn it on it automatically go to Celsius.
Efficient AC
The Velit AC works very efficiently to cool our Sprinter van. It has the right balance of power (8000 BTU) and efficiency for us to be able to have AC off-the-grid while we sleep and replenish the batteries via solar panels the next day.
My new Velit DC powered A/C works…
My new Velit DC powered A/C works great, complete and an easy install. We are very happy with the product.
Success
Your product is fantastic! Had the old a/c worked on three times on my tractor with no final success installed your roof air and problem solved. No more cooking while brush hogging. Thumbs up to you guys.
Excellent Excellent SERVICE
Excellent Excellent SERVICE! Any issue or question and they got right back to me....even a phone call too! AND The unit works GREAT! Easy installation with instructions provided. Perfect size/performance for my 144" Sprinter 2500! It's really "COOL" now!
;-)
Pleased with Velit 12v RV AC
Velit 12v RV AC shipped fast and so far very pleased with it. Draw is around 30amp/hr. Turbo is around 40amp/hr. No fuss install into standard AC opening. Easily keeps my converted ambulance cool. Quiet enough to sleep with it 5 feet above the bed. Generic AC remote is a bit annoying with buttons that don't apply but since it is easily within reach I change settings directly on the unit.
AC doesn't work very well
AC doesn't work very well, but customer service was really good
I purchased the Velit 24v A/C VERY…
I purchased the Velit 24v A/C VERY HAPPY WITH THE WAY THE ORDER WENT EASY COMPANY TO DEAL WITH WOULD HAVE GIVEN FIVE STARS EXCEPT THEY SENT A 12 VOLT UNIT HOWEVER HAVE PROMISED TO GET ME A 24 VOLT REPLACEMENT AS SOON AS POSSIBLE. WILL FOLLOW UP WHEN NEW UNIT ARRIVES.
The air conditioner survived shipping…
The air conditioner survived shipping ok, arrived undamaged. While the shipping box looks good the wood is very thin. The metal around the box and metal tabs you have to pry apart are micro thin and sharp as a razor. I only got a minor cut but I was cautious once I saw the danger. Unit is working OK. Velit employee Ben is very good at answering all my questions I email him.
Ac is pretty cold 🥶 does exactly what i…
Ac is pretty cold 🥶 does exactly what i need it to do in arizona I tow cars and the heat is unbearable this unit keeps me out 12-16 hours
Game changer for the price and quality
All I know is if this unit stands the test of time it will be a recommendation I will be giving to all my van buddy’s in the community. It cools quickly and battery consumption is minimal on eco mode. My only gripe is the loud beep when changing temp or modes. Not sure if there is a way to shut the beep off. Oh ya and the packaging is off the charts, came in it’s own wooden crate!
NOTE WELL the return policy!!
The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.
12v rooftop AC for my MB Sprinter
I purchased the 12v rooftop AC for my MB Sprinter. You can tell that the unit is designed well and constructed and works well. There is some gurgling noise when it runs, often at startup, which makes sense as the freon moves through the system, but then continues sometimes while running.
I wish the installation manual had more images and information, the few paragraphs in the manual is a shortfall; there were extra parts with no detail what they were for. Might be a good idea to go to an QR code/ on-line manual, that way it can be updated easily. The bolts holding the inside trim were too short, had to buy more which was not an easy task being metric, stainless and long. The way the unit attaches to the roof is smart and simple.
My remote is pretty much worthless, I have to be right next to the unit for it to work and then multiple button presses are necessary to activate a function. There’re buttons on the remote that don’t do anything and hard to know what any given button does as the feedback on the remote screen doesn't seem to match the what the unit is doing. I'm used to my Maxxair fan remote working from the other end of the van with accurate feedback on the remote screen. Disappointing the remote will likely not work from the rear bed at night.
You’ll need a battery to battery charger and 300AH though, so had to beef up my electrical a bit.
The unit cools well, it’s been a game changer this summer in Texas with the heat, so love the unit itself.
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