Really great warranty claim process. Had a broken AC unit, they gave me a hassle-free, pleasant warranty claim experience, and have a new unit on its way
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So far, so good on my new Velit diesel heater. Shipping turnaround time was fast. instructions for installation are not ideal but manageable. Couple good YouTube vids to help coach ya through on th... Mehr ansehen
It shipped fast, packed in a wood box with metal edges and cardboard box outside that. The AC works well and fit in the fan hole I removed, with just a little adjustment. I had an issue with the trim... Mehr ansehen
My gasoline heater had some trouble starting when first installed. Raleigh patiently walked me through every possible solution until we found the problem and were able to quickly resolve it. I’m extre... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs. Designed by Ourselves Our products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road. Built for Ourselves All of our products only use high-quality and test-proved components. Run by Ourselves We know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period). Locally Based We design and test our products here in Seattle, WA.
Kontaktinformationen
801 SW 16th St, 98057, Renton, Vereinigte Staaten
- +1 (425) 678-2167
- support@velitcamping.com
- velitcamping.com
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Great product!
Good Installation Support
The support we received in installing the AC unit was extremely helpful.
Very Efficient- Easy install
Installed it in my 144 Sprinter van replacing a portable AC. Installation was pretty easy, cut a hole in the roof and drop AC in. All parts needed except sealant were included. It runs extremely efficiently as low as 20A and I can run it all night and day quite easily on my batteries and solar. The remote was defective, but an email to support got them to send me a new remote.
24V Roof Top AC
I’m impressed with the 24V Roof Top AC so far. The remote is the only downfall. It’s extremely cheap and doesn’t work half the time. It’s pulling about 700W on Turbo Mode when it’s 110F outside.
The install was very fast and easy
The install was very fast and easy. Thank you for a quality product.
Great 12 volt AC unit
Great 12 volt AC unit. Running on high at 68 degrees with fan set to max uses very little power. Full sun with 600 watts of solar and 200ah lithium battery my Victron Smart Shunts shows unlimited run time. Install was a little tricky into my existing 14"x14" opening after I removed my AC. Would suggest 3 people for the install.
Good a/c
Good a/c. Easy to install. Need a bit more info on cable routing and remote functions.
Efficient 12 Volt AC…
Great shopping experience with the Velit website. I was able to get my AC within a week or so. I used the DIYvan roof adapter/seal to reinforce the attachment to the roof. Such a great adapter! So far, the unit has worked great, connected to my 600 amp Victron lithium Batteries. Advertised numbers are similar to what I am experiencing, Averaging around 500 W In the peak of Arizona summer. Very pleased with the unit so far. I anticipate this being helpful mostly in the evenings when off grid and to supplement the vans front AC when driving. Thank you, Velit, For manufacturing such a well-made/engineered product!
Cool!
Very securely packaged. Easy installation. Air conditioner works great in our camper.
Great AC unit
Great AC unit! Finally one made for a van. I build vans and this AC is the only brand I’ll be using now. I installed a Dometic RTX2000 a few months ago in a van and it was terrible compared to this one; had to modify many of the parts to install it in a van and the hole in the roof had to be bigger than the standard 14”x14”. Flash forward to installing this Velit AC and wow, big difference! Simple install, no modifications whatsoever, AC works seamlessly. Half the price of the Dometic and a much better product as well. Highly recommend this rooftop AC.
Does as expected
Does as expected. My only issue is the unit was on back order and I didn’t find out until two weeks after I ordered it. It would be hard to recommend if the communication on those type of situations don’t improve. Don’t get me wrong I love my air conditioner though.
Velit 12V AC 2000R unit not cooling out of the box
Velit 12V AC 2000R delivered March 22, 2024 & installed June 1, 2024. After install, unit did not cool, figured the freon may have to settle so tried again in 12 hrs. No cold air. Temperature of the coils was room temperature. Customer service idea was a bad O ring and I should find someone to come out and fix it. I bought a $1,750 AC and got a roof vent fan instead. I am beyond livid.
Works well as advertised with easy instsllation.
The installation was easy converting a Maxxair fan to Velit AC unit, and the operation has been perfect so far and very effective at cooling my high roof Sprinter 2500.
Fuse blocks and fuses missing
The shipment was sent minus the fuse blocks and fuses at the unit. Cannot complete my installation.
Ben sent replacement parts. I will pick them up tomorrow. Thanks Ben.

Antwort von Velitcamping
There are no insulation instructions.
I can’t review the product yet because it’s not installed yet. However, the directions for installation are essentially nonexistent. So this rating is for instructions. There should be good written instructions plus videos plus customer service support if needed.

Antwort von Velitcamping
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