I buy all my vape products from vape forest never had a problem customer service has been amazing this is the only place i buy from now
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I recently purchased a beginner vape kit from Vape Forest, and I couldn't be happier. As someone completely new to vaping, I was nervous about choosing the right product. Their website made it so easy... Mehr ansehen
Unternehmen hat geantwortet
The selection at Vape Forest is just incredible. It's a bit overwhelming at first because there's so much to choose from, but their customer support team was really helpful. They guided me to the per... Mehr ansehen
Unternehmen hat geantwortet
Great website, easy to navigate with a huge selection of vapes at very reasonable prices. Ordering online was simple, the communication was great and delivery was very quick, what's not to like. Now s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At VapeForest, we believe shopping for vape products should be simple, reliable and hassle-free. As a UK vape retailer, our aim is to give adult customers access to a carefully selected range of trusted brands, competitive prices and customer service they can rely on. Our range includes vape kits, pods, replacement coils, e-liquids, nicotine salts and other vaping essentials from well-known brands. We regularly review and update our selection so customers can find established favourites alongside the latest releases, all in one place. We know that choosing the right device, replacement part or e-liquid is not always straightforward. That is why we focus on providing clear product information and helpful guidance, making it easier for customers to choose products that suit their needs. Customer care is at the heart of VapeForest. If something is not right with an order or product, our team is here to help. Customers can contact us by email or through our website contact form, and we aim to respond promptly, understand the issue and provide an appropriate solution, including a replacement or refund where applicable. For us, a good shopping experience does not end at checkout. We want every stage — from browsing and ordering to delivery and after-sales support — to be straightforward and dependable. Our goal is to build lasting relationships with our customers through fair pricing, reliable service, transparent communication and genuine support. Whether you are shopping with VapeForest for the first time or returning to us again, we want you to feel confident that you are dealing with a retailer that values your business. VapeForest — trusted brands, competitive prices and customer service you can count on. Vaping products are intended for adults aged 18 and over only.
Free UK Delivery over £25 or more
Spend over £25 and enjoy free UK delivery.
Spend over £25 or more with VapeForest and enjoy free UK delivery. We aim to process and dispatch orders promptly, with delivery updates provided where available.
Kontaktinformationen
Vereinigtes Königreich
- Support@vapeforest.co.uk
- vapeforest.co.uk
Why Customers Choose VapeForest
4,6
Hervorragend
210 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Vapeforest
Thank you so much for your wonderful review! We're really glad to hear you found our website easy to use, enjoyed the variety of flavours, and received your order quickly. We truly appreciate your support and look forward to serving you again soon!
Vape Forest Team
Antwort von Vapeforest
Thank you for your kind words! We’re delighted to hear you found our service honest and the delivery quick. Your support means a lot to us, and we hope to serve you again soon!
Vape Forest Team
Never received the products and they…
Never received the products and they just kept telling me they were being shipped the next day when I tried to find out about my package
18. September 2025
Antwort von Vapeforest
Hi Geraint,
According to our system, your order was placed on 27 July 2025 after 2:00pm shipped 28 July 2025 and delivered on Tuesday, 29 July 2025 at 09:38 via Royal Mail Signed For service. The tracking number YK507900665GB confirms successful delivery and signature.
We have also reviewed our records and can confirm that no emails or support requests were received from you regarding missing parcel.
If there is any additional information that changes these confirmed delivery details, you are welcome to share it with us so we can reassess the situation. (Support@vapeforest.co.uk)
Vapeforest Support Team
Great service and products
Great service and products, I have used this company for two years and they have always provided excellent customer service.
7. November 2025
Antwort von Vapeforest
Thank you so much for your kind words! We’re thrilled to have had you with us for the past two years. Your continued trust means a lot, and we’re always here to provide the best service and products whenever you need us.
Very happy with purchase
Prompt delivery, reasonably priced. Happy with purchase, will buy again in future
11. November 2025
Antwort von Vapeforest
Thanks for shopping with VapeForest! We're thrilled you were pleased with the fast delivery and great prices — can’t wait to have you back for your next order.
Antwort von Vapeforest
Thanks so much for your feedback! We're glad you enjoyed the service and look forward to your next purchase.
Being on time, good quality product
I’ve ordered from Vapeforest several times, and they never disappoint. My order always arrives on time, well-packaged, and the products are 100% genuine. Definitely my go-to vape store.
3. November 2025
Antwort von Vapeforest
Thank you so much for your continued trust and support! We’re thrilled to hear you’ve had a great experience every time. Your satisfaction means a lot to us! 💚
Got sent the wrong items 3 refills…
Got sent the wrong items 3 refills rather than the vape and 2 refills no refund!!! Or an actual vape to use the refills 🤷🏽♂️ won’t be ordering again!!!
25. Oktober 2025
Antwort von Vapeforest
We’ve carefully reviewed your order (#103444, placed on 18 September 2025), which included 3 x Enjoy X 10000 refill pods and 1 x Enjoy X Vape Kit — all correctly dispatched and delivered as per the invoice (available on request). Our records also show no complaint or message from you regarding any issue with this order.
Please note that all your past orders and invoices are always accessible through your Vape Forest account for reference.
Since December 2024, we’ve been using an advanced inventory verification system that automatically prevents packing errors — the process cannot continue if any mismatch is detected. This ensures every order is picked and packed with full accuracy.
If you still believe there’s been a mistake, please contact our support team at support@vapeforest.co.uk
. We’ll be happy to investigate and resolve the matter promptly.
We value all feedback, but maintaining accuracy and transparency for our customers is equally important.
The Vape Forest Team
I had to trough it away all because the…
I had to trough it away all because the liquid was very nasty and cause me problems with my trout! Very bad experience
4. September 2025
Antwort von Vapeforest
Hi Michele,
We’re truly sorry to hear that your experience didn’t meet your expectations. The Enjoy Vape Kit is actually one of our best-selling and most positively reviewed products, loved by many customers for its flavour quality and performance, so it’s disappointing to hear it didn’t suit you.
Flavour and nicotine sensitivity can vary from person to person, and sometimes individual tolerance to certain ingredients may cause an unpleasant experience. We always recommend checking the flavour profile and nicotine strength before use to ensure it matches your preference.
We always appreciate honest feedback, as it helps us ensure transparency and maintain the high standards Vape Forest is known for.
The Vape Forest Team
very friendly 🤗
7. November 2025
Antwort von Vapeforest
That means a lot! in customer service group we always try to keep things friendly and positive 😊
Antwort von Vapeforest
Thanks a lot! We’re glad you loved our deals and speedy delivery 🚀💚
Antwort von Vapeforest
Thanks so much! We're glad you love the products and fast delivery — we really appreciate your support!
Excellent service
Super fast free delivery (next day) . Excellent prices and thanks to them I found my favourite vape!
If you haven't tried them, try Hyola Ultra 30k vapes. This website does 5
Refill pods (each 30k) for £35 and free delivery! Amazing range of flavours too. You will need to get the Hyola PreFilled Pod KIT which is the device itself which they sell for under a tenner and comes with your choice of 30k flavour.
This is definitely my go to company for sure!
26. Oktober 2025
Antwort von Vapeforest
Thank you so much for your amazing feedback! 💚 We're thrilled to hear you enjoyed our fast delivery and great prices — and even more excited that you’ve found your favourite vape with us! The Hyola Ultra 30K range has become a customer favourite for good reason. We really appreciate your support and look forward to serving you again soon.
Antwort von Vapeforest
Thanks so much! 😊 We're really glad to hear you’re happy with our quick service — your support means a lot!
Antwort von Vapeforest
Thank you for your lovely feedback! We’re glad our delivery service remains quick and reliable — your continued trust means a lot to the Vape Forest team.
Excellent service thank you for quick…
Excellent service thank you for quick delivery's
Trevor
27. Oktober 2025
Antwort von Vapeforest
Thank you so much for your kind words! We're glad you were happy with our quick delivery and service. 😊
1 vape is defective
23. Oktober 2025
Antwort von Vapeforest
Hi Anastasiia,
Thank you for taking the time to leave feedback. We’re genuinely sorry to hear about your experience, although we currently have no record of any issue being reported under this name or order details.
We would love the chance to look into this and help resolve any concerns right away. Please get in touch with our customer support team at support@vapeforest.co.uk
Customer satisfaction is really important to us, and we’re always here to help!
Kind regards,
The VapeForest Team
Great company, great products.
I love getting my vapes from this company. The prices are always reasonable, the delivery is fast and the vapes are always 10/10. The packaging is really cute.
I highly, highly recommend.
22. Oktober 2025
Antwort von Vapeforest
Thank you so much for your amazing review! We’re thrilled to hear you love our products, pricing, and speedy delivery. Our team puts a lot of heart into every order (including the packaging!), so it means the world to hear your experience has been 10/10.
We truly appreciate your recommendation and can’t wait to serve you again soon!
Kind regards,
The VapeForest Team 💚
Antwort von Vapeforest
Awesome to hear! We work hard to keep prices sharp and deliveries speedy 🚀 Thanks for choosing us!
Super fast and helpful customer…
Super fast and helpful customer service. Super fast delivery. Always high quality packaging and product.
30. September 2025
Antwort von Vapeforest
Thank you so much for the fantastic review! We love hearing that our service and delivery impressed you, and that our packaging and products hit the mark. Your support means a lot to us. Looking forward to serving you again soon! 💚🚀
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