So far - incredible support! We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's a... Mehr ansehen
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Das sagen Bewerter
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was... Mehr ansehen
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Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient.... Mehr ansehen
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The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken w... Mehr ansehen
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Unternehmensdetails
- Online-Apotheke für verschreibungspflichtige Medikamente
- Arzt
- Medizinische Klinik
- Online-Apotheke
- Apotheke
Vom Unternehmen geschrieben
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Kontaktinformationen
224-3989 Henning Drive, V5C 6P8, Burnaby, Kanada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Hervorragend
211 Bewertungen
Bittet Kunden um Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Up guys are very easy to deal with and…
Up guys are very easy to deal with and mailing or things naturally happen they fix the problem best than can
13. Mai 2026
Antwort von UPGUYS
Hi John,
Thank you for your review and for your understanding. We’re glad to hear that you’ve found our team easy to work with and that we’ve been able to help resolve any issues that came up along the way. Providing dependable support and taking care of our customers is always a priority for us.
We truly appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Le service est A1
Le service est A1, tout le monde est vraiment gentils et a l'écoute, je recommande cette compagnie sans problème
13. Mai 2026
Antwort von UPGUYS
Bonjour Nicolas,
Merci beaucoup pour votre excellent commentaire. Nous sommes ravis d’apprendre que vous avez apprécié la qualité du service ainsi que l’attention et l’écoute de notre équipe. Offrir une expérience professionnelle, simple et humaine est très important pour nous.
Nous vous remercions sincèrement pour votre confiance et votre recommandation.
UPGUYS Care Team
Great place to deal with!
Great place to deal with. Very helpful, always on time with meetings and calls and always there to help! Definitely will be sticking with them as long as possible! Thanks guys!
13. Mai 2026
Antwort von UPGUYS
Hi Corey,
Thank you for the great review and for your continued trust in UPGUYS. We’re very happy to hear that you’ve found our team helpful, reliable, and consistently available to support you throughout the process. Providing timely communication and dependable care is something we take great pride in.
We truly appreciate your support and look forward to continuing to be part of your journey. Thanks again for choosing UPGUYS.
UPGUYS Care Team
Professional AND cool.
Upguys is professional and cool at the same time. The docs know that TRT is totally safe and healthy if monitored by a doctor, so no moralism or paranoia like with so many other doctors. But it made me even more confident that when on one of my bloodworks my T levels were way too high, the doctor didn't freak out or shut anything down. He just corrected my dosage and next time the levels were great. He did his job perfectly. The whole team is also super responsive and friendly.
13. Mai 2026
Antwort von UPGUYS
Hi Bruce,
Thank you for taking the time to share such thoughtful feedback. We’re very glad to hear that you’ve felt comfortable, supported, and well cared for throughout your experience with our team. Providing evidence-based, professionally monitored care while keeping the process approachable and judgment-free is exactly what we strive for.
It’s also great to hear that you appreciated the careful monitoring and dosage adjustments along the way. Patient safety, communication, and personalized care are always top priorities for us.
We truly appreciate your trust and your kind words about our team. Thank you for choosing UPGUYS.
UPGUYS Care Team
Exceeded my expectations
Very easy to deal with, extremely responsive and the whole process is honestly just a breeze
13. Mai 2026
Antwort von UPGUYS
Hi there,
Thank you for your kind review. We’re very happy to hear that your experience exceeded expectations and that you found the process easy, responsive, and smooth from start to finish. Making healthcare simple and stress-free for our patients is exactly what we aim for.
We truly appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Excellent service
13. Mai 2026
Antwort von UPGUYS
Hi Mitch,
Thank you for your review and kind words. We’re glad to hear you had an excellent experience with our service. Providing professional, reliable, and supportive care is always our goal.
We truly appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Easy to register and communicate with…
Easy to register and communicate with medical staff and pharmacist. Product is first rate and good value for the money.
The only regret is not using this service sooner.
13. Mai 2026
Antwort von UPGUYS
Hi Steve,
Thank you for your thoughtful review. We’re very glad to hear that you found the registration process simple and that communication with our medical team and pharmacy has been smooth and supportive. It’s also wonderful to know you’ve been happy with the quality and value of the service.
We truly appreciate your trust and are grateful to be part of your health journey. Thank you for choosing UPGUYS.
UPGUYS Care Team
Such an easy process
Such an easy process! Do bloodwork, speak to pharmacist, get test delivered within days. Highly recommended
13. Mai 2026
Antwort von UPGUYS
Hi Nik,
Thank you for your great review and recommendation. We’re glad to hear that you found the process simple, efficient, and straightforward from bloodwork to delivery. Making healthcare accessible and hassle-free is exactly what we strive for.
We truly appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Impeccable customer service
Impeccable customer service , easy to complicate with and I feel like treated like a client. Not a customer.
Everyone is happy to help out and quick to respond to questions and concerns.
A+++ experiences so far.
13. Mai 2026
Antwort von UPGUYS
Hi Glenn,
Thank you for your thoughtful review. We’re very happy to hear that you’ve had such a positive experience with our customer service and support team. Making our patients feel genuinely cared for, respected, and well supported is extremely important to us.
We also appreciate your kind words about our responsiveness and communication. It means a great deal to know that our team has made such a strong impression.
Thank you again for your support and for choosing UPGUYS.
UPGUYS Care Team
No complaints!
13. Mai 2026
Antwort von UPGUYS
Hi Carlos,
Thank you for your review. We’re glad to hear everything has been a positive experience for you so far. Providing reliable, straightforward, and supportive service is always our goal.
We truly appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Been to other places they charge…
Been to other places they charge consults are free.
They are helpful and knowledgeable
Your quarterly check in is quick and easy they email your script for blood work and a phone call
13. Mai 2026
Antwort von UPGUYS
Hi Brad,
Thank you for your review and for sharing your experience. We’re glad to hear that you’ve found our team helpful, knowledgeable, and easy to work with. Making the process convenient and accessible — from consultations to quarterly check-ins and bloodwork coordination — is exactly what we aim to provide.
We truly appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Great service
Great service. They answer any questions I have super fast. I have tried other competitors and came straight back to Up guys. Very pleased with my service.
13. Mai 2026
Antwort von UPGUYS
Hi Jesse,
Thank you for your great review and for your continued trust in UPGUYS. We’re very happy to hear that our fast communication and support stood out to you, and it means a lot that you chose to come back to us after trying other providers.
Providing responsive, reliable, and supportive care is always our goal, and we truly appreciate your confidence in our team.
UPGUYS Care Team
Antwort von UPGUYS
Hi Hayden,
Thank you for your review. We’re glad to hear that your delivery arrived on time and that our communication has been excellent throughout your experience. Providing reliable service and responsive support is something we work hard to maintain.
We truly appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
The professionalism and discretion are…
The professionalism and discretion are shown when providing medical care for a difficult health issue.
24. April 2026
Antwort von UPGUYS
Hi James,
Thank you for your thoughtful review. We understand how important professionalism, discretion, and compassionate care are when dealing with sensitive health concerns, and we’re very glad to hear that this was reflected in your experience with our team.
Providing respectful, supportive, and confidential care is something we take great pride in. We truly appreciate your trust and thank you for choosing UPGUYS.
UPGUYS Care Team
Hi to all the guys looking with low…
Hi to all the guys looking with low test. If you’re feeling like you have no energy if your libido is non existent, get your bloodwork done. I was feeling this way for a long time and found out my T levels were low. I got in contact with upguys and started my TRT treatment. I have to say that this have been one of the best experiences ever. Not only are the UPGUYS staff amazing to deal with but the treatment actually works!! I’m going to be 49 years old and I feel fantastic. Libido is through the roof and my energy level is outstanding. I’ve been on fur 6 months and I’ve also gone down from size 38 pants to size 36. I look great and feel great. If you are thinking about getting on this treatment.. DO IT!!! all I have to say is…… IT WORKS. Thanks UPGUYS!
12. Mai 2026
Antwort von UPGUYS
Hi Vitangelo,
Thank you for taking the time to share such a detailed and encouraging review. We’re incredibly pleased to hear about the positive improvements you’ve experienced in your energy, confidence, fitness, and overall quality of life since starting treatment.
Our goal is always to provide supportive, evidence-based care while making the process approachable and comfortable for every patient. It’s wonderful to know that both our team and your treatment experience have made such a meaningful impact for you.
We truly appreciate your trust, your enthusiasm, and your willingness to share your journey with others who may be experiencing similar symptoms. Thank you for choosing UPGUYS.
UPGUYS Care Team
UP GUYS is great
UP GUYS is great. For men over 50 - game-changer. I had challenges with the cream. Since switching to injections I have felt much better and much more consistent. I am glad both options were available. The first couple times were a bit of a yard sale but much smoother once I had done it a few times and it quickly becomes just a couple minutes twice a week.
Highly recommend UP GUYS.
1. April 2026
Antwort von UPGUYS
Hi Dan,
Thank you for sharing your experience and for your recommendation. We’re very glad to hear that switching to injections has provided you with more consistent results and a better overall experience. It’s also great to know that having different treatment options available helped you find the approach that worked best for you.
We appreciate your honest feedback about the learning curve at the beginning as well. Many patients find that confidence and routine come quickly with a bit of practice, so your perspective will be very helpful for others considering treatment.
Thank you again for your trust and support.
UPGUYS Care Team
they were very helpful when i called…
they were very helpful when i called with a question
28. März 2026
Antwort von UPGUYS
Hi Eric,
Thank you for your kind words! We're so glad to hear our team was able to help answer your question and provide a positive experience over the phone. We always strive to be responsive, friendly, and helpful whenever our customers reach out!
We truly appreciate your support and look forward to helping you again anytime you need us.
UPGUYS Care Team
Very quick
Very quick! Great communication and the treatment is working. I would like to see them work directly with insurance. But that is very minor. Overall I do and recommend all men to at least try. It costs nothing and has been making life better for me.
5. März 2026
Antwort von UPGUYS
Hi Chris, thank you so much for the awesome review! We're thrilled to hear the process was quick, communication was strong, and most importantly, that the treatment has been making a positive difference in your life. That means a lot to our team!
We also appreciate your feedback regarding insurance support — it’s definitely something we continue to explore as we work to improve the experience for our patients. Thanks again for your recommendation and for encouraging others to take that first step!
UPGUYS Care Team
Awesome Experience
Easy. Fast. Organized. Real doctor checking bloodwork to make educated adjustments. Super experience. Something my GP didn’t want to address but my testosterone levels were crazy low. Feeling so much better!
18. März 2026
Antwort von UPGUYS
Hi Sean, thank you for the fantastic review! We're so glad to hear you had an easy, fast, and organized experience with us. It’s great to know our medical team was able to carefully review your bloodwork and help make informed adjustments that are improving how you feel!
Hearing that you’re feeling so much better truly means a lot to us. Thank you for trusting us with your care and for sharing your experience!
UPGUYS Care Team
Easy and quick everything
Easy and quick everything. Fast responsive service and never had a problem with any request. Everything fulfilled.
8. Mai 2026
Antwort von UPGUYS
Hi Omid, thank you for the great review! We're so happy to hear that everything has been easy, quick, and responsive for you. Providing fast, reliable service and making sure every request is handled smoothly is exactly what we aim for!
We truly appreciate your trust and support, and we’re glad we’ve been able to deliver a consistently positive experience for you. Thanks again for sharing your feedback!
UPGUYS Care Team
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