Brilliant company. Had to have very expensive emergency dental work completed which I was so worried about affording. Put in my claim and paid within 48 hours. What's on the policy list is exactly wha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unum portal is so easy to navigate and from adding my claim to receiving the payment is so quick Unum keep me informed all through the process Definitely recommend
Absolutely laughable experience. Well I can laugh about it now it’s 8 months later. I was facing redundancy as the MD of the company I worked for. I contacted Unum for assistance as part of their he... Mehr ansehen
recently visited my local dentist and afterwards made my claim through the portal. The process was very easy and I was promised claim would be reviewed within 10 days. This was surpassed as my claim w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We’re a leading employee benefits provider that offers expert health and wellbeing support alongside financial protection through the workplace.
Kontaktinformationen
Vereinigtes Königreich
- unum.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
So easy to deal with
So easy to deal with. Everything sorted right first time every time. Thank you.
Prompt process of claim
Easy, straightforward and other positive adjectives
Very easy to claim, no quibbles at all about payment which was very quick (1 working day from application).
Don't bother emailing them
Customer service non existent, standard template replies, no personalised service and most of all couldn't give 2 flying effs about anyone who is unable to use the app.
Brilliant dental insurance
Bought a policy through my employer 8 months ago. Claims are so easy to make an usually paid within just a few days. Had to claim for an emergency when I saw 4 different dentists in 5 days and all costs covered. Cannot recommend enough. Make sure you choose the right policy for you and read all the small print and costs you can claim back
I can’t speak highly enough of Unum…
I can’t speak highly enough of Unum Insurance. The claims process was very easy, payment was made very quickly, and the customer service was extremely helpful.
Claiming Back
I wasn't sure how to use the claim back but Unum sorted that out easily for me
Very quick and efficient service
Very quick and efficient service, easy to submit claim details.
always great experience with Unum
always great experience with Unum, team is very helpful.
SCAM
This dental insurance company is a scam. Paid £230 to my dentist for wisdom tooth removal. Got £32.50 back. Paying the company £25 a month for a 13% return on my claim. Absolutely disgusting from this company.
Fast settlement of claims
Fast settlement of claims. Any query is met with very friendly and UK based staff who sort out your query thanks to their knowledge. If you are considering a dental plan then this is the one I would say go for. Even after retiring I am keeping this policy going on a private basis.
Poor Claim Process & Value for Money
I’ve been with UNUM for many years via the RBS company retired scheme.
Been frustrated many times with their claim system when trivial reasons have delayed payment.
The latest is I submitted a Statement of Account from my dentist confirming payment but it was rejected because it wasn’t a “receipt”! Surely anyone with half a brain should be able to work out that a Statement of Account showing a zero balance means the treatment has been paid for.
Complained to UNUM who accepted they were wrong but only after contacting my dentist to confirm payment had been made, strongly implying they didn’t trust me and thought I was capable of committing fraud!
Something similar occurred a while back when a MS Word document, that contained PNG images of all claim documentation including a receipt, was rejected because I was told the images could have been doctored. Which isn’t the case and again implies I could be committing fraud.
I’m paying £70 per month to cover my wife and me and to add insult to injury recently I was reimbursed just £25 for a panoral x-ray that cost £165!
I’ve had doubts about UNUM for some time and am currently scanning the internet to identify the best dental insurance providers with the intention of switching when my current policy ends.
Easy to use app to submit my claim
Easy to use app to submit my claim, and found the categories more in alignment with my dentist's description, so it was easy to complete the form and submit. Remuneration from this claim has appeared swiftly, within the week, so very satisfactory process on this occasion.
Easy to claim
Easy to claim and money received within 4 days of claim. great service
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