UNTUCKit Bewertungen 

164
•
TrustScore 1.5 von 5

1,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My husband bought two shirts from the West Edmonton Mall location and then decided to return them (not even 30 minutes later) as he found some other shirts. The associates did the return back on to hi... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The clothes are decent but the shipping is absolutely a joke, they take weeks to actually ship your items. Also takes 4 days for someone to get back to you. My advice, go look at other companies... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I’ve been a repeat customer and generally like the product quality, but the recent experience has been disappointing. On 8/6 I placed an order for 2 shirts during a sale. Under an hour later, the orde... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Returning customer, my husband has a small handful of shirts from previous years and wears them all and enjoys them. I ordered him 3 more shirts... the performs tee is fine, but the Henley is the qual... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Untuckit LLC is an American casual men's apparel company established in 2011 and headquartered in New York City.


Kontaktinformationen

1,6

Ungenügend

TrustScore 1.5 von 5

164 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 38 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,6

Alle Bewertungen

(164)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Huge fan!

Since their launch in the UK, I have become a huge fan of Untuckit (apart from possibly the name!!). Their clothes are simple but stylish, arrive on time, are exactly what they promise to be on the box, and I feel great wearing them. I also like their price point.

18. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Quality shirt and well made

Good shirt and well made! Love that I can size once and then order on repeat. Unlike other reviewers, I had no issues with delivery time - it was super quick. Bit on the pricier end (which is why I've not given it five stars) but you definitely get what you pay for.

18. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It's a weird one

It's a weird one - this company ain't 'cool' per se, but the product is awesome. I found my size and now buy them on repeat. I generally get mine online (used to get it from the US but now they have UK) - which has been fine for me

18. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

A company that over promises and under delivers

this organization provides truly poor customer service. I have never been so outraged in my life. I will not continue to provide them with my business as they do not stand behind what they say in any way shape or form. Go buy a shirt from another reputable established company that wont give you the run around. I think they might be just a company operating out of a guys garage with a good website

17. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Be careful ordering from them

Be careful ordering from them. Not sure if they are fraudulent or simply not super honest. They confirmed my order ($100+ USD) on the fifth, but when I finally checked, it was just delivered to the shipper on the 11th. When I wrote them, they wrote back within seconds claiming they had checked my order's shipping and there was a delay. How can a company check anything if they respond in seconds?

15. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I should have read the reviews before…

I should have read the reviews before ordering. I ordered shirts 11/24 got an email that my order would be shipping soon and given a tracking number. I called the company to find out why the status hadn't changed in a week and she said it was the post office. NOT TRUE. They are still awaiting the items Do they only have 4 people working there. Terrible service and now reading quality reviews I have to wonder if worth it.

12. Dezember 2020
Bewertung ohne vorherige Einladung
UNTUCKit-Logo

Antwort von UNTUCKit

Hi Charlene,

This last holiday season, there was delays with shipping across the US. We do apologize for any inconvenience. Are you still awaiting the item? Please let us know if we can assist you further. Thanks!

Bewertet mit 1 von 5 Sternen

Customer service are the worst

Customer service are the worst, and their courier is bad. The tracking on their website has not moved or changed for over a week. I have sent customer service an email 2 times and tried to contact them via live support. They do not reply. Things I ordered online from other shops, after this have arrived so they cannot blame covid etc. Just a bad company with terrible customer services, relying on a bad delivery company! I will be forced to try for a chargeback.

11. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great shirts, can't wait for the shops to reopen!

As Lockdown 2.0 is upon us in the UK, I wasn't able to head to the Untuckit shops in London, so I have the website a go. The order arrived really quickly and the packaging presentation was very impressive. The shirt looks and feels great and I'm hoping the shops open soon so I can get another one!

16. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Pretender company - buyers please beware.

I bought a few shirts and always felt the price was high for what I got. I was able to get a few shirts on sale. It was about 30-40% off. A good sale, but not ridiculous. After the first of three shirts arrived, I opened it to find that the color looked nothing like the website and was horrible - no way I would wear it. It looks like a table cloth. I went to return it and was informed that because it was on sale, no returns, refund or replacements were allowed. Keep in mind that this was $60 for a $90 shirt. This is not “all sales are final” pricing. When I went into to view the shirt, sure enough, buried in the description it stated that no refunds or returns were allowed on this shirt. If it were on sale for $20, I completely understand. But 30-40% off is something a premium brand like Nordstrom does all the time. Untuckit is not a premium brand at all. I have no idea why they stay in business with these practices. I am expecting the next 2 shirts I receive to be equally is hideous. So I blew $175 on trash shirts.

2. November 2020
Bewertung ohne vorherige Einladung
UNTUCKit-Logo

Antwort von UNTUCKit

Hi Lynn,
Sam here, I see you sent us a note to questions@untuckit.com. You will be hearing from me there and we will be making things right.

Bewertet mit 5 von 5 Sternen

I love the ethos of this company

I've purchased around 20 shirts from UNTUCKit. Some in store, some on line. I've lost a lot of weight recently and none of them fit any more. I went in to their Westfield London store today to buy a shirt in a smaller size. Mentioned that I had five shirts in a bigger size unworn and in original packaging at home. I purchased these shirts almost a year ago. 'Bring 'em in' they said. Swapped for smaller size without question. Staff so helpful and generous. I love this company - never had anything than a brilliant customer experience on line or in store. Oh, and they offered me a whiskey while I waited, which was nice...

17. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

REFUND NOT RECEIVED

I ordered a few shirts on Sep 17, sent my return items back to UNTUCKIT and received their email on Sep 27 that an E-Credit has been issued to me. I tried to use the chat box then a phone call on Sep 28 that I want the money to be refunded to my credit card and what is this E-Credit business, I never opted for it. I was informed I will receive a refund in 1-2 days. On Sep 30 I received another reminder to use E-Credit and purchase something else if I want. On October 7 another notification. Today is October 9, I still have not received the money back. I had a conversation with their Customer Service today and was informed the funds will be put back on my credit card today or tomorrow. I was given the same assurance on September 28. I hope I get my money back this time. I purchased stuff from JCrew and UnderArmour at the same time and received my refund in one day, without any follow-up. UNTUCKIT should stop doing this because being so painful to your customers will result in loss of business. You have just lost one customer.

9. Oktober 2020
Bewertung ohne vorherige Einladung
UNTUCKit-Logo

Antwort von UNTUCKit

Saleem,
Thank you for taking the time to write this review, we apologize for the inconvenience and will be making things right.
Are you still not seeing the $165.34 refunded back to your original form of payment? Please let me know.

Bewertet mit 5 von 5 Sternen

Great shirt - both in style and quality

Received the UNTUCKit wrinkle free shirt ordered. I was very impressed with attention to detail in the packaging. The quality of fabric and style is at similar level as the reputable brands out there. Comfort wear, wrinkle free, tuck free and premium quality. Definitely plan to buy more from this brand

7. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great recommendation

Absolutely loving my new shirt, I went for the relaxed fit which is perfect and the quality of the material is very good too. Excellent service as well as it arrived only a couple of days after I ordered so I will definitely be going back for more! I heard about the company from a friend and I’ll be passing this on too.

12. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very pleased

I recently got an Untuckit shirt via the blue light promotion for NHS workers. I am really pleased with the quality and feel of the shirt. The fit is great as well as being comfortable. I'm not normally a person who wears premium shirts but I now have something to go on my Christmas list this year! Thank you for supporting the NHS Untuckit.

6. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rip off shirt. In more ways than one.

My wife bought me this shirt through the bluelight promotion. The promotion was an £85 shirt for just £5 p&p. What a rip off. I wore cheap nylon shirts in the 1970s. I thought we'd learned cotton and linen shirts were more comfortable. I tried this nylon shirt on to show my wife. By the time I'd walked down the stairs the static was awful. Needless to say £5 for a handful of buttons is a bit steep. The shirt went in the bin.
The fact that untuckit targeted the bluelight workers in the covid 19 pandemic makes me mad. Maybe if the company could re-brand to unluckyit, and give the overworked and under payed emergency worker their money back. Robbing crooks. I had to edit this review because of a complaint from this company. Complaining about a complaint. Good customer service. Not.

31. August 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely Incredible.....

I only recently found Untuckit and made my first purchase. I have to say that everything was fantastic. Tyler in customer services responded to my concern within a few hours (I’ve been waiting for JD customer services for weeks) so in comparison this was very quick and professional.

The shirts themselves are quality, I love the two I purchased. The fit was perfect, and true to its description, the material is far superior to any shirt I own, and they look great on me (according to my mrs).

Delivery was within 2 days and Hermes we’re trustworthy as they left it secure when I wasn’t home.

Overall, I am extremely pleased with my purchase, and I shall be recommending to my friends/family. Thank you

8. August 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cannot fault their service!

Adjusting my review after the initial concern of not being able to use their official returns process. Went to read other reviews with similar experiences here and got really concerned. However contacted them via Facebook, got a reply a couple of hours later and a free returns label + a 25% off voucher. Could not fault their service and will be ordering again!

3. August 2020
Bewertung ohne vorherige Einladung
UNTUCKit-Logo

Antwort von UNTUCKit

Manuel,
Sam here, I'm the Account Manager with UNTUCKit. Are you able to send us a note to questions@untuckit.com and in the subject line include your order number as well as "TP".
We will make sure this is taken care of and process your return.

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