Uncouth Bewertungen 

69
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I switched to Uncouth after a poor experience from another skincare provider that supplied tretonin. I simply can't fault their product and their customer services. When I have need to get support,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Over the time I’ve been using Uncouth, I’ve noticed a huge improvement in my skin. My fine lines and wrinkles have become much less noticeable, and the overall texture and appearance of my skin ha... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Not sure how I'm feeling about the service they offer 🤔 I've paid for my prescription which has been under review for the past for days I have messaged the team multiple times to ask how long it take... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been getting prescription skincare from Uncouth for a couple of years now I think and never had a problem. I've tried all the big popular brands and always found that their customer service was... Mehr ansehen


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

69 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(69)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great care

Unfortunately I could not use the uncouth products as I have an allergy to them but the team was so responsive at point.
Great care was taken when I reached out.

18. März 2025
Bewertung ohne vorherige Einladung
Uncouth-Logo

Antwort von Uncouth

Thank you for your review Irene. Please let us know if we can be of any help in the future:)
Best
Uncouth Customer Service

Bewertet mit 1 von 5 Sternen

Dishonest scammers, would rate zero if possible!

I was fooled into buying by the fact that I was after trying topical spironolactone that is pretty difficult to get in the UK but when I first used the formula I was very surprised to notice it clearly contains a very high alcohol percentage - it stung my eyes very badly even though I did not apply it anywhere near my eyes and it also dried instantly on the skin. Very strong solvent smell.
Apart from the fact that it only lists the active ingredients on the bottle, I had to look on the extensive online leaflet to find the complete list of base ingredients and it does not list anything that would have these effects, if anything the formula should be very emollient. Also the leaflet is about all their formulas, not only for the one you actually get.
I applied it once and left it during the night, it dried my skin so badly, same like any alcohol formula that I used in the past and I avoid now like the plague. The second day I applied it again to confirm and I washed it after minutes.
I contacted customer services wanting a refund, I was refused invoking terms and conditions but they were 'kind' enough to offer me the full list of ingredients that also contained ethanol. There is no mention of ethanol on the official leaflet. Not only that, in their reply they admitted the formula even has a 'very high ethanol content' and claimed that was never an issue.
The 15ml formula is pretty pricey, paid £60 and was not even offered an alternative. Now I highly doubt it even contains any actual spironolactone.
Avoid this dishonest company. If you need professional online dermatology services try Dermatica or Skin+Me, they are the absolute best.

16. März 2025
Bewertung ohne vorherige Einladung
Uncouth-Logo

Antwort von Uncouth

Hi Daniela, we're so sorry about your your experience with the formula. Customer satisfaction is extremely important to us, and we take all feedback seriously.

We regret any confusion regarding the formulation and appreciate you reaching out to our customer service team for clarification.
I genuinely appreciate your feedback and we will contact you to resolve the issue of the refund and alternative treatments that we have.

Best regards,
Uncouth Customer Support

Bewertet mit 5 von 5 Sternen

5 star customer service

The online ordering service was super easy, I can edit my dashboard and send a message to my prescriber at anytime. My product arrived within less than a week.
I love the fact that all I have to do is use the prepared cream once a day and it suits my skin so well, my skin is so soft and smooth in the morning.
My main concern is hyperpigmentation and melasma so I’m looking forward to seeing the results after 8 weeks.
Excellent customer service from Uncouth…..thank you!

6. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Strengths and Choice.

I decided to try Uncouth as there is more choice in the strengths and ingredients of their formulas. Have not been using the product for long but so far so good and am very pleased I changed to this skin care company. Would recommend to anyone.

5. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great ingredients and strengths that I…

Great ingredients and strengths that I couldn’t get from another skin online business. Changed to Uncouth and can see a really difference now in my skin. Been with them for over a year and going well. Easy to delay or change dates of delivery.

22. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So Happy with Uncouth

So Happy with Uncouth, I've been using the prescription service from Uncouth for nearly a year now. During that time I've gradually increased the strength of my formula and have found it suits my skin really well. Any questions or requests I've have always been answered promptly. Great customer service, value for money and results. I'm 56 and my skin looks and feels the best it's been in years. Thank you Dr Emma!

21. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best choice for compound skincare!

I have used a few different skin compounding companies, but Uncouth is by far the best. From the friendly website that is easy to use, to the compounds themselves, i really can't fault it. The information on the website is easy to read and understand (even the science bits!) and the whole team are more than happy to explain things if you need any extra information on anything. They are flexible about your subscription and reply to emails very promptly so you always feel part of the 'Uncouth' family.

20. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

Great company; great formulas. I’ve tried other bespoke face cream formulations but would say this is the best. The team help you every step of the way and guide you through using hydroquinone which is the gold star for pigmentation. It’s really helped my skin feel its best.

26. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely brilliant customer service

Absolutely brilliant customer service, happily answer any questions. No irritation from my personal prescription which was a relief as I’d read lots of horror stories about tretinoin, I’ve used it to help with hormonal acne and after a little purging (which is common) it’s cleared it up and no scarring which I normally get with acne. I’m continuing to use it to keep my acne at bay and to help with anti ageing - my skin is looking so much better after 6 months and I’m looking forward to even better results as time goes on!

30. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend Uncouth

Highly recommend Uncouth, a range of affordable prescription ingredients at different strengths available. The customer service is exceptional. A Company who genuinely cares for and listens to its customers and provides an effective personalised service.

1. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Your own specialist …

I’ve been with them from the day they started. They are very quick to respond if you have any problems, or want changes to the formula. It’s just like having your own specialist at your beck and call.

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Precedent Setting! Amazing!

I cannot speak highly enough of Dr. Emma and the team at Uncouth. The product itself is by far superior to other subscription prescription services I have used. The base ingredients are fantastic and nourishing and it’s really enjoyable to use. The care from Dr. Emma and the team goes above and beyond every time. Dr. Emma is very active on the social media group and very responsive and so very helpful.

I think this is probably the best customer experience I’ve had. I am really appreciative.

Wholeheartedly recommend and then some!

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love everything about this company

Love everything about this company. I've been using their cream for over a year since the other brand I was using decided to increase prices and while simultaneously reducing how much you got. Happily I can say I've never had any such issues with this company, the product is lovely, the price has stayed consistent and they're always transparent about changes, like a recent formula change. They are also absolutely lovely, friendly and great at responding to emails 😊

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve been using uncouth for about a…

I’ve been using uncouth for about a year now and loving it. I really like the formula compared to other online brands that I have tried and have had little to no irritation. 10/10 have been recommending to my friends and family.

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product Excellent customer service

Excellent customer service
Respond swiftly
Great product
I’ve gradually increased the strength of
My product ( anti ageing )
The product itself is a great consistency and lasts between delivery’s with some to spare

20. Dezember 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr