I've been having issues with my existing umbrella company and I spoke with Dillon Nield from umbrella.co.uk, who handled my call and queries efficiently and effectively. Communication has been excel... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service from Mollie today, I was unable to get through on the phone as AI assistant did not recognise my answers. Sent an email, Mollie returned my call followed up by an email. She had research... Mehr ansehen
Unternehmen hat geantwortet
Contacted Umbrella today with several queries regarding administering salary sacrifice. I spoke to both Oscar and Nic at separate times during the day who were absolutely fantastic! I had so many ques... Mehr ansehen
Unternehmen hat geantwortet
I’ve recently started with Umbrella.co.uk and have been very impressed with how quick and efficient the onboarding process was. Mollie handled everything promptly and professionally, completing the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.
Kontaktinformationen
Bollin House, Bollin Link, SK9 1DP, Wilmslow, Vereinigtes Königreich
- 01625 546610
- newsignups@umbrella.co.uk
- umbrella.co.uk
4,8
Hervorragend
1518 Bewertungen
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Super helpful and really efficient
Really impressed with Umbrella.co.uk. From the very start they’ve been super helpful and really efficient. I had a payslip query and Emilie from the customer services team was brilliant, clear, friendly and quick to sort everything out. She followed up straight after the call with everything in writing, which was really reassuring. Easy to deal with and would happily recommend Umbrella.co.uk to anyone.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking the time to leave such a thoughtful and concise review! At Umbrella.co.uk, we truly appreciate your feedback, as we’re always striving to make things as simple and transparent as possible for our contractors. Emelie is thrilled to know that you were so happy with the service she provided!
Incredibly knowledgeable and helpful
Incredibly knowledgeable and helpful - steered me in exactly the right direction whilst also being great fun to chat to 😁
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thanks so much for your kind and concise review! We really appreciate your feedback here at Umbrella.co.uk — our aim is to make things easy and transparent for all our contractors. Cameron is over the moon to hear you were so pleased with his service!
Mollie called me and was very patient…
Mollie called me and was very patient and considerate. I've never worked as a agency worker so Mollie helped me navigate the unknown with ease and care.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thankyou so much for leaving a review and the shout out to Mollie. We know the world of contracting, and contracting payroll can be a challenging one to navigate at first, so we aim to help and guide all our contractors as much as we possibly can to make contracting a simple and easy career choice!
Happy
I spoke to Molly about becoming a member. She explained everything in detail. I also had a few questions, as I haven't done this before. Molly explained and answered all my questions. I felt comfortable that she understood my concerns and helped put my mind at ease. Thank you, Molly, for your support!
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking the time to share your experience. We truly appreciate your feedback, and Mollie is delighted to hear that you were pleased with the service she provided.
Efficient process to change from my previous Umbrella
I had only started using my last Umbrella company in November and was hit with an increase in the weekly fee by over £100% to manage my pension payments recently. Cameron Young was efficient and the whole move was completed including pension payments within 24hrs to Unbrella.co.uk. Excellent
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking the time to share your experience. We genuinely appreciate your feedback, and Cameron is thrilled to hear that you were pleased with the service he provided.
I have had a wonderful experience when I registered with Umbrella.co.uk
I have had a wonderful experience in registering with Umbrella.co.uk. I put this down to Molly. Molly has been very helpful, informative, clear and providing all of my contract info in record time. Excellent experience, thank you Molly.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you so much for your amazing feedback and for sharing your experience! We’re committed to being open, transparent, and fully supportive throughout every contractor’s journey, and feedback like yours is incredibly encouraging. Mollie is over the moon to hear how happy you were with her service. Thanks again for the wonderful review!
Extremely quick to go through all the…
Extremely quick to go through all the documentation, comprehensively answer my questions and provided a great price
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking the time to share your experience and leave a review for Umbrella.co.uk! We really appreciate the feedback!
Great Registration Process and Deal
Needed to move umbrella companies at short notice and Cam and umbrella.co.uk made this a painless process and offered a great deal.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for sharing your experience and leaving a review for Umbrella.co.uk. We appreciate your feedback, especially the positive feedback for Cameron — he’s delighted to know you were happy with the service he gave you.
I had a really positive experience…
I had a really positive experience today with Mollie. Mollie took the time to explain to me what services Umbrella.co.uk provide and what I need to do to register. Very clear and helpful advise given to me, who is someone new to this way of working. Thank you Mollie!
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for sharing your experience and leaving a review for Umbrella.co.uk. We appreciate your feedback, especially the shoutout for Mollie — she’s delighted to know you were happy with the service she gave you.
Great Service From Mollie @ Umbrella
I had a call from Mollie at Umbrella earlier today. The purpose of the call was to get me registered with them for my new job. Mollie was a lovely lady - very polite and knowledgeable. She explained everything clearly and took time to make sure I understood everything.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you so much for taking the time to leave a review and for giving Mollie a shout-out! She’s absolutely thrilled to hear that you were happy with the service she provided.
Super experience
Super experience and great support in helping me get set up. Thank you
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking the time to share your experience and leave a review for Umbrella.co.uk! We really appreciate it!
Speedy, efficient service!
Umbrella.co.uk have always been my go to umbrella company when referring my contractors, Ciara's speed and service are always second to none and not to mention how approachable and helpful she is. She always goes the extra mile and is so efficient with everything she does, I would not recommend Umbrella enough, especially working with Ciara for any referrals or queries!
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you so much for sharing your experience and for the wonderful feedback. Feedback like yours is truly invaluable to us. Ciara is absolutely thrilled to hear that you were so pleased with the service she provided. Thanks again for your kind words!
Great service!
Great service!
Really professional.
Thank you Mollie Burgess!
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking the time to share your experience and for your feedback. We strive to be transparent and fully support our contractors every step of the way, so your comments truly mean a lot. Mollie is thrilled to know you were happy with the service she delivered.
I had a really positive experience…
I had a really positive experience thanks to Nic. They took the time to walk me through my wage slips and explained everything clearly so I could understand it properly. Nic was very patient, friendly, and genuinely helpful throughout the call. Excellent customer service and a big thank you for the support.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
We really appreciate you leaving a review of your experience. Your feedback means a lot, and Nick is delighted to know that you were happy with the service he delivered.
My first time using an umbrella…
My first time using an umbrella organisation. Mollie the advisor was extremely knowledgeable and helpful.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking the time to share your experience and leave a review for Umbrella.co.uk! We really appreciate the special mention for Mollie — she’s absolutely thrilled to hear you were happy with the service she provided!
Cameron young was such a great help and…
Cameron young was such a great help and amazingly helpful helping me set up my account for the first time, 10/10 customer service staff are lovely and helpful the moment they pick up the phone :)
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thanks so much for leaving a review for Umbrella.co.uk and for highlighting Cameron’s great work! He’s over the moon to know you were pleased with the service you received.
5 stars all round! :)
Extremely personable, professional, knowledgeable and all round great staff members who actively look to work with you to the desired outcome: Cameron specifically was fantastic and quickly and efficiently supported me through the sign-up process, answered all questions equally quickly and informatively and was a pleasure to talk to. Thanks again for the support!
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for sharing your experience and leaving a review for Umbrella.co.uk. We appreciate your feedback, especially the recognition for Cameron — he’s delighted to know his service made such a positive impression.
Mollie was very helpful and explained…
Mollie was very helpful and explained in full before i signed up.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
We appreciate you taking the time to tell us about your experience—your feedback means a lot. Mollie is over the moon you were happy with the information she gave you. 😀
When they tell you that you'll get paid…
When they tell you that you'll get paid in Monday latest Tuesday and then it is Saturday and you still didn't got your money! They work with fraudlent employers agencies according to my experience! They should all get some vacation for a year or two in jail! UPDATE: from 600 euro gross I got 280 euro net pay, they paid me the payholiday and deducted it in the same time!
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
I’m very concerned to read the comments you have made in your review as we pride ourselves on having been in business for over 17 years and on maintaining strong relationships with our agency partners and our contractors alike.
We work hard to ensure full transparency and compliance with HMRC, as well as being accessible and supportive to all our contractors.
Unfortunately, payroll can very often involve a number of factors, some of which are outside the control of both ourselves and you as the contractor. Therefore, if you have any further queries or questions I would urge you to speak to our customer services team who will be happy to assist you.
Easy to deal with
Easy to deal with, friendly customer service, efficient & accurate
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Umbrella.co.uk
Thank you for taking a moment to share your experience. Your feedback is truly appreciated.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.