This company has not replied to my messages and the items I ordered have not arrived. I have lost over £50.00 by using this company. I cannot afford this and I need the herbs. Avoid them. Their cust... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Using several of uk herbal tinctures now.... Contributed to a considerable reduction of arthritis pain, inflammation and lung congestion. Mullein leaf tincture Devils claw tincture White willow... Mehr ansehen
First time using this supplier. My regular supplier for tinctures had little to no stock because of C-19 and I had no root material at home to make my own, so I was forced to seek an alternative... Mehr ansehen
Unternehmen hat geantwortet
I ordered a bottle of Mullein tincture a month ago and it hasn't arrived In a situation like this I would expect the company to sort it out ASAP to keep the customer satisfied and hopefully ret... Mehr ansehen
1,8
Mangelhaft
225 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Order was desparched quickly
Order was desparched quickly. Arrived well packed and early. Happy with contents
9. Dezember 2022
What has happened to this company?
I've left a few five star reviews on this company before so what has gone so catastrophically wrong this time I have no idea. The fact that I am unable to talk to anyone and they don't respond to emails means I have to resort to this.
So it goes without saying that I am sick and tired of being messed about by this company. My order, in the region of £50, was placed on November 22, 2022. To date, December 06, 2022, it has still not been received. I have sent numerous emails requesting shipping info. On November 30 they told me the courier (Royal Mail if previous orders are anything to go by) had lost the parcel and they would send another. And that's it. Radio silence ever since. I don't know if it has been sent, how it has been sent, when to expect it, anything. I have been a customer of this company for years, as previous reviews will attest, and until this incident they have been fine. But I have never before needed to contact them in this manner. Now a problem has arisen, they don't want to know.
6. Dezember 2022
Bewertung ohne vorherige Einladung
Swift delivery and good value for money…
Swift delivery and good value for money product
1. Dezember 2022
Arrival was delayed because of the…
Arrival was delayed because of the postal strike but very happy with my product
2. Dezember 2022
Value for money
Bought this for my husband and it appears the tincture works as symptoms have reduced
26. November 2022
Great product and speedy dispatch.
24. Oktober 2022
My order was incomplete when it…
My order was incomplete when it arrived.. The customer service was poor and many of my emails were ignored. I never received the rest of the order and eventually had to go back to my credit card company for a refund. Took quite a bit of my time.
6. Oktober 2022
Excellent all round
Fast delivery, good value and great product. Would definitely recommend.
27. Oktober 2022
Wrong product sent and no refund given
I ordered a product from this company and it has been a nightmare for 3 months. They sent the wrong product, I sent it back and they have not refunded me and they do not respond to emails. Just in case they claim I was not a customer or they didn’t receive the item back – it was order no #83750 and I sent them evidence of the proof of posting for the products sent to their address.
22. Oktober 2022
Bewertung ohne vorherige Einladung
Slow delivery
Slow delivery - got the parcel 10 days after instead of 3. This may have been a delivery or postal issue not the company itself. Otherwise the product was as stated.
16. Oktober 2022
Great product
I use clove tincture for cleaning and repair my teeth. Great product I’ve healed my teeth cases in three months only with clove tincture
6. Oktober 2022
Yet to test the product but the service…
Yet to test the product but the service is spot on.
20. September 2022
Goods arrived quickly
Goods arrived quickly.
Cannot say if they work as only just received
11. September 2022
Antwort von Ukherbals
I think you may have confused this order, as we have checked your order and can see that you ordered 1 item for £12.94 including 1st class postage and paid £12.94. The checkout process would also have shown this amount twice with each time needing to be confirmed by yourself in order to proceed through the checkout process.
Our receipt from our card processing company also shows you only paid £12.94. Perhaps you would be kind enough to check your payment receipt that was sent by the card provider to the email address you have used here (or your bank statement) and amend your review?
Kind Regards
UKHerbals
did not get the next day guaranteed…
did not get the next day guaranteed before 1pm for £8.95 postage. Came the day after
8. September 2022
Antwort von Ukherbals
Hi, I have checked your order and can see that you placed it 2 hours after our cut-off time for same day dispatch. Therefore your order was shipped the following day as per our terms. Our cut off time for same day dispatch is displayed on our website homepage/contact page and FAQ page for reference.
Good Service And good price
3. September 2022
A very good buy
I ordered Loose Rooibos tea. The pack reseals easily and I use a small quantity of tealeaves at a time which are sufficient for two large cups. Also the scum which forms when you pour boiling water on teabags doesn't form. So I am very pleased
17. August 2022
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