Im giving a 4 star because i must have unknowingly signed up for credit ratings and money has been going out of my account. ? After a phone call with Issak. My problem has hopefully rectified. Just w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This website.service is an interesting thing. At first when you're signing up to it, it appears as a no frills site, lots of paragraphs with some links spread out in it, then you get to the main site/... Mehr ansehen
Absolute scammers - accidental subscription taken out (I still don't know how??) and they really don't make it easy to cancel - the phone call is easy, but finding the number is like following a trail... Mehr ansehen
Isaac was absolutely amazing, really helped me he's a credit to your company. Explained everything was polite and also very helpful definitely deserves a promotion or a raise the way he handles cust... Mehr ansehen
Unternehmen hat geantwortet
3,7
Akzeptabel
1931 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Louis was so informative and helped me…
Louis was so informative and helped me understand my credit a lot a better
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very understanding to my circumstances
It riles me up a little when I see poor reviews because people sign up for subscriptions and either clearly don't read stuff or forget to cancel the trial and blame the company.
I signed up for a trial and haven't really used the site & completely forgot to cancel due to sudden sickness and being off work. It's only when I saw the charge from my bank I realised. The company were extremely understanding towards my circumstances and refunded half the cost as a goodwill gesture (which they had no obligation to do as I signed up for the trial with the full knowledge of the subscription cost). I cannot fault the customer service I received.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Louis was extremely helpful while…
Louis was extremely helpful while looking into my credit report. It was a very pleasant and positive experience. This is especially welcomed when dealing with finance. Thank you so much.
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Rebuilding Credit File
Louis was exceptionally helpful and advised me on the best way to help rebuild my credit file.
Thanks so much xxx
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Scammers
The company asks for details and payment of £1.50 for a credit report but doesn’t make it clear that it’s a subscription. Why would I want a monthly subscription?
Told me that there were follow up emails - I received 1 email that went into my junk mail which doesn’t tell you about the subscription until 3/4 down the page. I emailed them once the monthly payment had gone out and this clearly happens every day and is how they make their money and keep the company running. DO NOT USE THIS COMPANY!
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Em Alice,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
You have confirmed within your review that you had received our initial welcome email outlining the monthly subscription cost and free trial end date, understandably, we are unable to manage or influence the personal mailbox configurations and ultimate delivery of emails across the multitude of email providers used by our customers, including those that your email provider chooses to mark as spam.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Very Good Call
Very good & clear responses on the call/meeting arranged.
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very good service
Louis was professional, patient and very helpful trying to resolve my problem and provided me with a clear and coherent action plan.
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Giuseppe (hope i got that right) is…
Giuseppe (hope i got that right) is very knowledgeable and provided tips on how to improve my credit score. He has a pleasant disposition and reassuring. He made me feel at ease. Thank you.
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Had money come out my bank unexpectedly…
Had money come out my bank unexpectedly l, no email. Spoke to Giuseppe, and he sorted the problem straight away,.he going to send me and email and refund the money and should be back in account with in 10 days.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
unexpected subscription charges
I contacted for unexpected subscription payment, it was sorted within a minute. Giuseppe was very quick and helpful.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Giuseppe dealt with my query very…
Giuseppe dealt with my query very quickly. Thankyou
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
This company is a scam
This company is a scam. They signed me up to a recurring payment without any emails or confirmation they were doing this. Asked me to log in to my account then when trying to gave the message 'log in details will be sent to you email' never received. Spoke to my bank who manage to close the account and block any further payments. AVOID.
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear James,
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We note that the account you created uses a different email address to the email used when submitting your Trustpilot review, we are unable to manage or influence the personal mailbox configurations and ultimate delivery of emails across the multitude of email providers used by our customers, including those using a Hotmail account.
Customers can quickly and easily cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We note that you initially contacted our support team via Live chat, which resulted in your account and any future payments being immediately cancelled. A refund for the cost of your month’s subscription was subsequently refunded to you prior to your review being posted online.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Great service
Great service, lots of information amd easy to navigate.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
I spoke with Michael and he was lovely
I spoke with Michael and he was lovely. My needs were met very quickly also.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Scammer
Scammer, they never send an email with invoices; they just charge my money each month 19.95, and I see it after 1 year.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Mike,
Thank you for your recent review which we note has been made on behalf of another individual.
We would invite the account holder to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can quickly and easily cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Great customer service.
I spoke to Michael and he was extremely helpful, very polite, sorted out my issue without any fuss and would recommend them, it was refreshing to speak to someone with a personality and very relatable.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Joe was excellent at explaining…
Joe was excellent at explaining everything I needed advice with on how to improve my credit report . Thank you.
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
The representative was calm
The representative was calm, patient and very professional. Gave more insights on how to better my credit score
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Thanks to Michael Walker
Thanks to Michael Walker, today - who was extremely pleasant and helpful in giving me useful guidance relating to my credit score.
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very friendly and answered all my…
Very friendly and answered all my questions
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.