First time customer due to local vet no longer supplying the dog food I need. Items were ordered easily online and were delivered really quickly and well packaged. I've set up an 8 week timed deliver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Our 12 year old dog has been diagnosed with colitis etc. Prior to being on Virbac Gastro he regularly had stomach and bowel problems. He's been on Virbac now for a few months and so far has not had an... Mehr ansehen
Unfortunately my cat was sick after eating the dry food. I spoke to a Virbac representative who were very helpful and stated that there had been no other reports regarding sickness. Virbac seem to be... Mehr ansehen
Unternehmen hat geantwortet
I ordered a Zenifel gel diffuser as one of my cats was getting quite stressed due to construction work next door, and was starting to growl and hiss at my other cats, when he normally interacts with t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Kontaktinformationen
Vereinigtes Königreich
- webshop@virbac.co.uk
- uk.virbac.com
4,7
Hervorragend
382 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Virbac UK Webshop
Dear Kim,
Thank you for your lovely feedback. We are thrilled to hear that your order was sent out quickly and delivered on time.
Our cat's favourite meals
We discovered Virbac products in Türkiye and continue to use them in the UK. Our vet recommended these products for our cat's health. We've been using Virbac for about 8 years. It's what brings peace and happiness to our home. :)
12. Januar 2026
Antwort von Virbac UK Webshop
Dear Onur,
What an amazing journey! We are so honoured that you’ve trusted Virbac for your cat’s health for 8 years, from Türkiye to the UK. Knowing VETERINARY HPM brings peace and happiness to your home is the best feedback we could ask for!🐈
It was easy to order what I needed as…
It was easy to order what I needed as my dog had just had surgery and this is first class food
12. Januar 2026
Antwort von Virbac UK Webshop
Dear Phil,
Thank you so much for the wonderful review. We are sorry to hear your pup had to undergo surgery, but we’re honoured that you’ve chosen VETERINARY HPM for such an important recovery. We’re sending your dog all our best for a very speedy recovery!🐾
Delivered on time and as ordered
Delivered on time and as ordered. What else do you want?
9. Januar 2026
Antwort von Virbac UK Webshop
Dear Kathleen,
Thank you for your amazing feedback. Glad we met your expectations and got everything to you exactly when you needed it.
Great dry food
My cats fussy so I didn't think she would like the dried food after it was recommended by my vet, but she loves it
She needs it for her kidneys
The delivery was really quick and so well packed. I also like the bag it comes in. Its tough and seals so well. No air gets in. Ive bought this 3 times and would recommend it
11. Januar 2026
Antwort von Virbac UK Webshop
Dear Carole,
Thank you so much for sharing your experience with us.
We are absolutely delighted to hear that your cat loves VETERINARY HPM. It's also great to hear you're fan of our packaging!
Thank you for your continued support! 🐈
Our dog loves the dental sticks
15. Dezember 2025
Antwort von Virbac UK Webshop
Dear Patricia,
We're so happy to hear that your dog loves our VEGGIEDENT FR3SH Dental Chews. Nothing beats a happy pup with a healthy smile!🐶
Easy to order, quick delivery, but oh, so expensive!
Due to my (rescue) cat's ultra sensitivity to food, our vet recommended Virbac hypoallergenic dry cat food. It seems to have worked and my cat is now exclusively on this product.
Ordering online is very easy and delivery very quick.
However, it is scary how expensive the product is even with subscription discount, especially when considering the long-term cost.
11. Januar 2026
Antwort von Virbac UK Webshop
Dear Jay,
Thank you for your feedback. We are pleased to hear your cat is feeling better.
While we understand our diets are an investment, the cost reflects our commitment to high quality ingredients. Our formulas use specialised ingredients and undergo rigorous testing to meet specific health needs. It's great to hear you're enjoying the subscription discount and fast delivery. We appreciate your feedback and look forward to continuing to support your cats health.
Antwort von Virbac UK Webshop
Dear John,
We're thrilled to hear you had a great experience from start to finish. We appreciate your feedback!
Antwort von Virbac UK Webshop
Dear Max,
We're so happy to hear that your cat not only loves the taste but you you are seeing a real difference in his health. Feedback like this means the world to us!🐈
Antwort von Virbac UK Webshop
Hello,
We're so glad to hear your cat loves VETERINARY HPM. We strive to balance high quality ingredients with the best possible value, and we appreciate your feedback.
Antwort von Virbac UK Webshop
Dear Linda,
We're sorry to hear you haven't received your order. According to the courier's tracking information, your order is marked as delivered. To helps us investigate this further, please review your tracking link for delivery information, or contact our customer service team directly and they will be able to help you.
Antwort von Virbac UK Webshop
Dear Finola,
Thank you for your wonderful review. We are pleased to hear that your delivery arrived on time.
Great product and super fast delivery
Great product and super fast delivery - highly recommended
8. Januar 2026
Antwort von Virbac UK Webshop
Dear Michela,
Thank you so much for the five star review.
We're happy we could get your order delivered on time.
Quick delivery and reasonable price
6. Januar 2026
Antwort von Virbac UK Webshop
Dear Dee,
Thank you for your review. We're so pleased your delivery arrived smoothly and met your expectations.
Very prompt and efficient service
Very prompt and efficient service, always very helpful and adjust my requirements without complaint.
Thank you for your very pleasing attitude.
6. Januar 2026
Antwort von Virbac UK Webshop
Dear Christine & Norman,
Thank you for the lovely feedback.
It means the world to our team to know their efforts are appreciated. We’re always happy to go the extra mile to help out, and we truly value your continued support. See you and your pup again soon! 🐶
Excellent products and brilliant service
17. Dezember 2025
Antwort von Virbac UK Webshop
Dear Lesley,
Thank you for such a brilliant review.
We’re thrilled that you’re happy with the quality of your products🐾Our team strives to provide excellent service every day, so hearing your kind words means a lot to us. We hope to see you again soon.
Fast and prompt delivery
Fast and prompt delivery. Use website regularly and always receive products in promised delivery times.
31. Dezember 2025
Antwort von Virbac UK Webshop
Dear Katie,
We are so pleased to hear that our service meets your expectations every time you shop with us.
Providing a user friendly website and prompt delivery is our top priority. Thank you for your continued support and for the five star review.
A great product that really helps…
A great product that really helps Colitis in our Cockapoo.
Extremely fast delivery, and company to shop with.
3. Januar 2026
Antwort von Virbac UK Webshop
Dear Susan,
We are delighted to hear such positive results from using our Hypoallergy A2 range. Providing quality nutrition and fast, reliable delivery service are our top priorities. Thank you for the lovely feedback.
Website easy to navigate
Website easy to navigate, and goods arrived promptly as described.
2. Januar 2026
Antwort von Virbac UK Webshop
Dear Rosemary,
Thank you for the feedback! We’ve worked hard to make our website as user friendly as possible, so it’s great to know you had a smooth experience. We’re glad your order arrived promptly and exactly as expected. Thanks for choosing Virbac.
Superb food
Superb food. No issues transitioning from raw. Dog eats it well and no issues with poorly tummy or stools. Excellent
13. Dezember 2025
Antwort von Virbac UK Webshop
Dear Gemma,
Thank you for sharing your experience with us. We're so happy to hear the transition was seamless and that your dog is thriving on VETERINARY HPM!
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