Every single time I open the app to set of my robotic vacuum there is a update i have to down load, then try to log in but no!! It has to send me a confirmation email..... what a load of eufy crap!... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Mehr ansehen
Great 2k video door bell with built in memory card so theirs no subscription required unlike some other door bells!
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktinformationen
Vereinigtes Königreich
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
4,3
Hervorragend
1689 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great security camera with flood…
Great security camera with flood lights.
Easy to install and set up the WiFi etc..
Great that i can now see what is going on at mums when I’m not around..
May expand system..
24. Februar 2026
Very good camera
Very good cameras, well recorded footage
easily to follow instructions to fitting and to operate .
17. Februar 2026
Great company
Bought loads of things from them, great cameras for security and just bought the robot hoover and mop and what a difference my floors are now
17. Februar 2026
What a great camera…
A great deal on a very good outside camera with lighting. Quick delivery and easy to install.
Eufy is reliable and gives me peace of mind with my home security. Highly recommend.
14. Februar 2026
DELIGHTED AND FEELING REALLY SECURE CUSTOMERS
Ordering was really easy and delivery was very quick . Friends who had experience installing the equipment volunteered to do this task which we more than welcomed.
The effectiveness of the system is excellent and provides peace of mind which will be even more appreciated when we are away
15. Februar 2026
Good build quality
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340 camera this is almost at the limit of my wi fi tuck some time setting up but now working well, found out software on my phone old working great on new tablet, no fee's, no ads, Happy
23. Februar 2026
Antwort von Eufy
We sincerely apologize for your experience and fully understand your concerns.
Your case has been escalated to our management team and given top priority.
Please contact us at uk.support@eufy.com, and we’ll make sure your issue is addressed promptly.
Thank you for bringing this to our attention.
Highly Recommended
Had a eufy system for a few years now. Best thing about it is a no subscription service. High quality products and so easy to install. Highly recommended.
22. Februar 2026
The customer support is excellent
The customer support is excellent. They always respond to queries promptly and helpfully
22. Februar 2026
Very good product at competitive price
Very good product at competitive price. Pictures offered excellent quality images and are easy to set up. Fully appreciate no ongoing subscription cost.
15. Februar 2026
Great no subscription and picks up most…
Great no subscription and picks up most activities
22. Februar 2026
Worth purchasing during deal period as…
Worth purchasing during deal period as security pack discounted by over 50%.
Easy set up but definitely worth buying hub extra memory.
21. Februar 2026
I’m loving eufy products
Quick delivery, kept informed throughout. Doorbell has amazing quality pictures and app responds quickly.
14. Februar 2026
I decided to change to a system that…
I decided to change to a system that did not leave me at the mercy of yearly subscription price rises. Wise choice. The equipment is very easy to set up. The pictures from the door bell are clear day and night. The App is straightforward to use.
20. Februar 2026
Great and friendly staff
13. Februar 2026
Very easy to set up
Very easy to set up. I like the face recognition and that is easy to set up. Still need time for system to settle down. Found having the homebase useful.
20. Februar 2026
Bought the 3 in 1
Bought the 3 in 1 - honestly don’t bother this has been the biggest waste of money ever
I’ve had it for 3 months and in that time I’ve had to buy 4 replacement brushes for the robot vacuum as I have two golden retrievers and their hair gets caught in the plastic at the sides which then burns - basically useless
The motor is so weak it really only picks up crumbs
Wish I’d bought a shark/dyson instead
13. Februar 2026
Antwort von Eufy
Dear customer,
We sincerely apologize for your disappointing experience with our product.
Pet hair tangling and motor performance issues are not acceptable, especially for a product at this price point. We understand your frustration with needing to replace brushes four times in just three months.
We'd like to help resolve this for you. Please contact our UK support team at uk.support@eufy.com with your order details - we'll work to find a solution.
Again, we're sorry this didn't work out for you and your golden retrievers.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.