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ELEGOO UK Store Bewertungen 531

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The product was well packed and distributed very quickly. Unfortunately, they use Yodel to deliver and that really ruined the experience. Yodel left the whole package (Centauri Carbon printer with Fi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m really impressed with my Elegoo 3D printer. The print quality is excellent, especially for the price, and the setup was much easier than I expected. It’s been very reliable, and I love how consis... Mehr ansehen

Bewertet mit 1 von 5 Sternen

They are using the wrong postage service! I'm absolutely disgusted. Hundreds of pounds of equipment were left at the bottom of my block. No one rang the bell or knocked on my door. My parcels were b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After much research decided that the Elegoo "carbon" was suitable for me. Didn't require multi colour, just something capable, simple and to work out of the box. Straightforward ordering process, prom... Mehr ansehen

Unternehmensdetails

  1. Elektrofachmarkt
  2. Geschäft für elektronische Ersatzteile und Komponenten
  3. Ausrüstungslieferant
  4. Handwerkskunst
  5. Fachgeschäft für Drucker und Scanner

Vom Unternehmen geschrieben

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

531 Bewertungen

5 Sterne
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1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 1 von 5 Sternen

I have been a loyal Elegoo customer…

I have been a loyal Elegoo customer since 2017, purchasing a new printer almost every year, along with screens and vats throughout that time.

Recently, my first-generation Mars 5 required a replacement screen, which I was happy to purchase. However, the screen I received was assembled the wrong way around. I provided Elegoo support with multiple photos clearly showing the issue. Instead of receiving help, I was blamed and told that I must have installed the screen incorrectly.

I explained that this was impossible due to the wiring, grooves, and cable lengths, which physically prevent the screen from being installed the wrong way without it protruding. In my photos, the screen sat perfectly flush, which should have made this obvious.

This “blame the customer first” approach that Elegoo seems to take is disappointing and unacceptable, especially for a long-term customer. As a result, I’ll be taking my business elsewhere. Good luck, Elegoo you’ll need it.

2. November 2025
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for taking time to leave your review.

We sincerely apologize for the issues you've experienced with our product and fully understand your frustration. Please rest assured that we are actively following up on your case and are committed to resolving it until you are completely satisfied.

Thank you for your understanding, and we wish you a pleasant day.
Best regards,
ELEGOO Team

Bewertet mit 5 von 5 Sternen

Great Deal on filament

Great Deal on filament with super fast delivery. Quality filament brand decided to take up this bargain offer, would definitely repeat my order.

11. Dezember 2025
Bewertet mit 1 von 5 Sternen

I ordered 5 random reels of PLA 3D…

I ordered 5 random reels of PLA 3D printer filament and received 5 reels of brown. Their website indicated they would be different colours. Also, the prices quoted of 5 reels of the same colour was £10 less than 5 random colours. The company refused to change them. I will not be buying from them again.

29. November 2025
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for taking time to leave your review.

We sincerely apologize for the issues you've experienced with this order and fully understand your frustration. Please rest assured that we are actively following up on your case and are committed to resolving it until you are completely satisfied.

Thank you for your understanding, and we wish you a pleasant day.
Best regards,
ELEGOO Team

Bewertet mit 5 von 5 Sternen

Outstanding PLA+ and lightning-fast delivery

I recently ordered 10kg of black PLA+ from Elegoo and I honestly couldn’t be happier. The delivery was exceptionally fast — far quicker than expected — and everything arrived well packaged and ready to go.

The print quality is outstanding. The filament runs smoothly, gives a beautiful consistent finish, and best of all there’s zero stringing. Layer adhesion is spot on and it’s been rock solid across multiple long prints.

This is easily some of the best PLA+ I’ve used, especially for larger print volumes where consistency really matters. I’ll 100% be ordering again.

Highly recommended! 👌🔥

10. Dezember 2025
Bewertet mit 5 von 5 Sternen

great customer support

The power switch PCB got faulty on my elegoo mars 4.

Even though I was a couple months out of warranty (14 months old printer), Elegoo kindly sent me a replacement for free.

It showed up within a couple weeks, and support responded quickly and was very pleasant.

I would highly recommend Elegoo for resin 3d printers.

3. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not happy. I have only received one of three…

I have only received one of three parcels. Response from Elegoo sofar is you try and find them!! Not helpful. They are not able to provide proof they were delivered, even though my surveillance system shows nothing was delivered on the day. They don't seem to believe me. I haven't opened the printer that was delivered as I intend to send it back if the other boxes don't arrive. Very poor customer service so far. I hope it improves soon.

6. Dezember 2025
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for leaving the feedback and letting us know the problem. Fortunately, we got communicated and finally resolved the issue. Appreciate your cooperation and patience.
We will always try our best to improve our product and service.
Once again, we are sincerely sorry for all the inconvenience caused to you by this order. If you have any other questions, please feel free to contact us.
Best regards,
ELEGOO Team

Bewertet mit 5 von 5 Sternen

Elegoo Centauri Carbon is excellent

I like Elegoo's purchase experience, I just wish they would extend their deals onto other Elegoo run sales platforms as well, as Black Friday deal was awesome, but their own shop under Amazon was a woopin £70 more for the centauri carbon. I love the printer though, and will reccomend, as long as you're going for single colour printing...

6. Dezember 2025
Bewertet mit 4 von 5 Sternen

Love the products I've recently bought…

Love the products I've recently bought a saturn 4, large wash and cure, and centauri carbon the postage for those items I didn't have a problem with but charging £11 postage on a £16 hot end is not fair. I regularly send items on ebay and a royal mail 48hr tracked up to 2kg (nowhere near the weight of a hotend) only costs £3.39 so I don't see the need for £11

3. Dezember 2025
Bewertet mit 5 von 5 Sternen

Great price and a superb device for price point

I bought this Centauri Carbon as a second printer as the price was just so good. Well it's now in prime position and is far superior to my Flashforge Adv pro.
Out of the box it was up and running in seconds - flawless prints that simply blow the other printer out of the water.
Great build qulaity and superb 1st layers - some stunning prints without any real tweaks.
I am considering buying another as it's simply great value for money.

17. November 2025
Bewertet mit 1 von 5 Sternen

I have not received my order

I have not received my order, a Neptune 4 PLus 3D printer.
I also purchased the worry free purchase for an extra £5.19 so that "Seal" would handle any delivery problems
They are terrible. The live chat doesnt work as needed. They prompt me with a button that should allow me to request a refund. The button does nothing and I'm in a loop where the live agent is telling me they have refreshed the form and it should work.

I have had no updates from the vendor or the carrier or seal. Complete load of dog log.

Elegoo gave a response below saying they resolved the issue. They did not.
I took to social media and got Seal to reimburse me and then I ordered from Amazon and my order arrived within 2 days.

20. November 2025
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for leaving the feedback and letting us know the problem. Fortunately, we got communicated and finally resolved the issue. Appreciate your cooperation and patience.
We will always try our best to improve our product and service.
Once again, we are sincerely sorry for all the inconvenience caused to you by this order. If you have any other questions, please feel free to contact us.
Best regards,
ELEGOO Team

Bewertet mit 5 von 5 Sternen

Delivery was prompt and tracking was useful.

I finally decided to tak ethe plunge and order a Mars 5 printer and cure station plus 1Kg of water washable resin.
The delivery came earlier than I expected. I was able to track the parcels easily. Yodel's tracking was easy to use.
Well done ELEGOO!
This is a Christmas present, so I am not allowed (!) to actually use it until then. However, I unpacked the boxes to ensure everything was there. It was.
The packaging is strong and protected all the items well.
I like the fact that ELEGOO recommend that you keep the packaging for 30 days, in case of the need to return anything, if faulty.

30. November 2025
Bewertet mit 5 von 5 Sternen

Quick dispatch, great products.

Ordered a few times from here and they always dispatch very quickly. The pro filament range has been great so far after going through a number of filament reels and using different materials.

1. Dezember 2025

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