I have been using Uk Diamondpainting Gifts for a couple of years now and have recently had my first experience with customer services. I received a lovely email from Helen as I had not selected a suit... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a custom diamond painting and somehow managed to not upload my chosen image. This morning I received an email informing me of my oversite and whin a few short hours received a reply to infor... Mehr ansehen
The order is sent from China and took about 3 weeks. Easy to communicate through messenger. Wrong colour magnetic frame sent and one packet of diamonds missing from one kit that is now being sent. Don... Mehr ansehen
Amazing kits, I have approx 10 kits and loads more on the way as I just cannot stop buying them and I would recommend you get them from here. The customer support is the best that I have ever come ac... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good customer service
Love all the kits I’ve had, really good quality. When I’ve needed customer service help, they’ve been very prompt and helpful. Just ordered 4 more kits!
Great communication and very helpful
Great communication and very helpful. Now looking forward to receiving the items
Very disappointing
Very disappointed with the customer service. I placed an order weeks ago and still not arrived. Emails bounce back. Messaged through Facebook and no reply. Definitely won’t be buying through this company again.
Absolutely not happy at all as I have…
Absolutely not happy at all as I have had no notification on when my order is going to be with me. I have no wax to finish of my little girls birthday card who has cancer and who’s birthday it is on Friday. It’s an absolute disgrace and I won’t be ordering anything more from you. My friend ordered something the same time as me and her order is coming tomorrow.
Great company to buy from
Great company to buy from. I have been buying from them for a while & I could recommend buying from to anyone.
Can't wait to receive my custom pictures
Can't wait to receive my custom pictures
I had a problem with one of the items I…
I had a problem with one of the items I bought they responded quickly and sorted out problem would deffo buy from them again
I can’t fault this company
I can’t fault this company
I had a pro with one of their products and within 48hrs the problem was solved without any problems
Great company
Great company. Responded quickly to help resolve an issue when I thought I had some missing pieces. But I found d them in the end. Responded quickly to emails and was very helpful and polite. Thank you
Great product & communication
Great communication, quick checkout, excellent product.
Money taken for order .nothing to say…
Money taken for order .nothing to say that the order is on the way.can’t get in touch with you please refund money or I will be suing this company.
I ordered from them 4 weeks ago or so…
I ordered from them 4 weeks ago or so but have not received my order now cant get on there to contact them to find out what happened to my order can anyone help me get to the bottom of this please
I ordered 2 diamond paintings 10 days…
I ordered 2 diamond paintings 10 days ago and have heard nothing for the supplier I would NOT recommend this site to anyone awful customer service beware
I recieved the diamond art brooches but the diamonds in the bags are not numbered correctly. I have just finished my first brooch and looks nice but not enjoyable
I recieved the diamond art brooches
Suncatchers diamond art
I purchased some diamond art suncatchers but, sadly they did not come with any assembling instructions. Someone responded very quickly and sent me a video showing how to put it all together. Great customer service! Thank you!
Misled Item and very rude Customer Experience
I'd seen a coaster set I wanted to buy as a gift, clicked on the link and ordered the item. What came was completely different to what I was led to believe I was ordering, no different shaped gems or cases for the top of the coaster. Also arrived lose in a cheap plastic bag, no instructions. I've been in contact with their customer services who are extremely rude and on our last email exchange when I asked how I returned the them for refund, I was met with 'it's not our fault you ordered the wrong item'!!!!! If you see an item and you click on the link make sure you check and double check what you are getting. I won't be using them again.
Fantastic kits and tools.
I am very pleased with the products and…
I am very pleased with the products and service that they good quality products keep up the good work
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








