ChangeGroup UK Bewertungen 611

Gatwick Airport London
Changed 185 pounds .. received 165 euros we were in a hurry and unfortunately I didn't stop. I only realized it after the security checks DO NOT GO TO THESE PEOPLE NO!! AVOID AND LET'S HOPE THEY FAIL let's say that the airport should check shame!!!

Avoid at all costs.

The machines claim it’s no commission you won’t be charged, but where they catch you is that they’ve fiddled with the exchange rate so you get hit.

100 euros cost me £115, it should have only cost £85.

All the signs saying ‘buy back guarantee’ are a lie , they won’t honour it from the ATM withdrawals so once you’ve withdrawn you’re stuck

Complete rip off. Avoid at all cost. The rates are not displayed and once you have changed your money you find out why. Disgraceful should not be allowed.

This is total classical fraud! Never Never use them! they should be band - disgraceful!

What a rip-off! Like others here I was charged £113.94 for 100 EURO at an exchange rate of £1 to 0.8777! I'm shocked as the exchange rate is for 100 Euros should have only cost £83.31 as the rate is currently £1 to 1.1999 euros. So they charged me £30.63 for 100 Euros. Disgusting bunch of crooks. Gatwick Airport shame on you for allowing this.

Great experience from Skaushal and good service

Absolute crooks! DO NOT use these people as they are complete rip off merchants. I exchanged Pounds for Euros at Luton Airport, stupidly on my part not double checking the rates they were offering just thinking they were a reputable company. Wow was that a mistake! 0.85 euros to the pound. £600 worth! I only realized once through the security gate.

Disgraceful exchange rate
Only realised afterwards
Complete rip off
Gatwick airport should close them down
Looking at the other comments Gatwick Airport authorities must know this is an issue and refuse to sort - I assume they are getting a big “rent”…….

Do not use this place gave me a terrible exchange rate for polish pln to gbp at 3.6. Over in Poland it’s 5.5 that’s a lot of money difference spent 500gbp lost about 120 using change group great way to Start a holiday

Daylight robbery. The chap behind the counter even convinced me that the market had crashed and GBP was weaker than the Euro. And when I realised they would not refund me. I am shocked that Gatwick Airport allow this kind of company within its premises. Worse that mobsters and thief's. Will never use them again and will go out of my way to make people aware of these crooks. Gatwick airports needs to remove them as this is a poor representation of the airport.

The exchange rate at a ChangeGroup Gatwick ATM was USD 0.9102 to GBP 1. The actual exchange rate at that time was USD 1.24 to GBP 1. They were going to take a commission of over 25% ie USD 165 or GBP 133 for a GBP 500 exchange. Unbelievable con which I thankfully noticed before handing money over to these charlatans.

Very helpful and friendly, thank you Kaushal Sharma!

We spoke to Kaushal and he was very helpful getting us set up with E-sims for our travel abroad as well as accessing intenet at the airport. Will be using again.

Running late for a flight on a business trip, I purchased 500 euros from ChangrGroup which was billed at £570 giving an exchange rate of 0.8767 compared to the spot rate for the day of 1.1973.

When sorting though expenses i realised the mistake, and then taking to the internet hvae found so many other people have been ripped off in the same nauture

Kaushal is Best at Gatwick airport as provide us all informations about exchange raté in détail.

In a rush I didn't check their exact rate but thought it couldn't be too bad? Oh boy how wrong I was. I paid £110 to get the equivalent of £60 in Egyptian pounds. 40%+ loss of the total. I will own the fact that I was stupid enough to expect basic professionalism, however I was not expecting such predatorial behaviour in a place like Gatwick airport. They are a scam, get your money exchange elsewhere. They shouldn't be allowed to operate

Change egyptian pound in gatwick and they gave me 38 instead of 63 per pound and ended up with nearly 5500 egyptian pound less. It is a massive nearly 50% difference which should not be allowed like that. I was in a rush and they made good use of it. But they should be reasonable with the rates and not rip off the public.
The interesting thing is it is happening in UK as there should be some tighter financial regulation to combat that. I have the receipt of that day to remind me not to go there again.

Criminal. Extortionate. Used ATM at Gatwick, charged c180 GBP for 160 Euro. It should have been c140gbp. No warning. Queried it at the desk, they didn’t care. It should be illegal.

Kaushal
Good service at the gathwick airport , he takes time to explain us how to do money exchange.