Ordering process was easy and the order arrived in good time and on time. The only downside is that the Fuji Mountain option is only available in 200g packs - bigger packs would mean less packaging.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company makes delicious coffee with beans or ground coffee. We both prefer their House Blend beans which provide a great drink of coffee with consisterly great taste from 100% Arabica beans. Ri... Mehr ansehen
There has never been more choice of different coffees than there is right now. Each persons pallete is different and this can change with age, experience etc. I came across this coffee purely by chanc... Mehr ansehen
Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me l... Mehr ansehen
Unternehmensdetails
Über Ueshima Coffee Company
Vom Unternehmen geschrieben
Japan's No. 1 coffee
Since 1933, Ueshima Coffee Company has been distilling the unique culture of Japanese craftsmanship into every cup of coffee. Finest quality beans, precision roasted.
A thriving coffee scene is at the heart of our Japanese culture, where tradition meets modernity. For decades, our coffee masters have perfected the craft of coffee and innovated to quietly influence coffee trends worldwide.
We’re humbled to be the No.1 choice in a nation of coffee lovers. Our coffees are certified and sustainably sourced arabica beans, and we precision roast every batch, giving you a great taste however you brew it.
Kontaktinformationen
Vereinigtes Königreich
- info@ueshimacoffeecompany.com
- ueshimacoffeecompany.com
Bittet Kunden um Bewertungen
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Always liked your coffee and used be…
Always liked your coffee and used be fast delivery but last couple have been slow and no updates. Send email and no response
Coffee still very tasty but keep running out of stock
Excellent
I received the coffee that I ordered at the time specified. The ordering process was straightforward.
Impeccable and courteous service.
After my order was partially unfulfilled due to the website upgrade, I was reimbursed for the missing items and then sent replacements free of charge. The service provided, courtesy of being informed of the problems encountered at all times, along with the promptness of resolution, and the generosity of Ueshima, makes the company one of the best in the world. I can thoroughly recommend them. Superb.
Great coffee, cheaper than Tesco and Amazon to buy direct
Have really enjoyed this coffee since finding it on a deal in Tesco. Since bought in bulk from Amazon but when the price went shooting up I went right to the source and bought direct. Came quickly and with free postage (bought 6). I only realised afterwards I could have mixed and matched the blends!
Great coffee but
Great coffee, shame about the warehouse software update, otherwise it would have been 5 stars.
Lovely coffee great service
Delicious and fast
Some delay in receiving the order
Some delay in receiving the order, however, the company kept me updated
Order and delivery all went to plan
Order and delivery all went to plan, with good communication.
Tried the Iced Matcha Latte at the UK Ekiden…
Tried the Iced Matcha Latte can at this year’s UK Ekiden and loved it, so immediately ordered a crate of them. Really tasty and refreshing, especially during this heatwave!
Excellent quality 100% arabica coffee…
Excellent quality 100% arabica coffee beans, accept no substitute
Ordering coffee beans on the website…
Ordering coffee beans on the website was simple and effective. Delivery was made promptly and without problems. I’m using a decent quality manual grinder and an Aeropress, and I’m really enjoying the resulting coffee.
Being totally ignored
I have since been contacted by Ueshima and the issues has been resolved, they have gone over and above what I might have expected and I will reorder in future.
I hope, if they do have another system upgrade, they put existing customer orders first and monitor/contact these customers as a priority so they do know what is going on. Clearer communication would have helped, But Thank You for resolving the below.
I ordered 7 items on 2nd May paid in full (Via Shop app). Only received a partial order of 4 items. I have e-mailed on the 16th May, 19th May, 1st June and 15th June. The order number given on each occasion and I have had NO replies to what is happening. I have been a longstanding customer and the order was placed during their system upgrade, So benefit of the doubt BUT I still need a reply, I have given two e-mail addresses to reply to and a Phone number. PLEASE CAN SOMEONE AT UESHIMA Coffee reply to me

Antwort von Ueshima Coffee Company
Sent on time and well packaged all at a…
Sent on time and well packaged all at a good value price
Great quality of drip coffee bag which…
Great quality of drip coffee bag which I very much enjoyed in Japan. Highly recommend ueshima coffee to try
Great beans straight to our door
Fuji Mountain beans are the best we’ve found for our bean to cup machine, but they seem to be increasingly hard to find in local supermarkets.
I was overjoyed to to find the available directly from Ueshima at a good price and delivered efficiently straight to our door.
Breakfast is saved!
Great packaging
Delivery time is longer than it used to…
Delivery time is longer than it used to be and no traffic as before. Really need to improve this so people don't run out as I did.
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