I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Mehr ansehen
Unternehmen hat geantwortet
I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Mehr ansehen
Unternehmen hat geantwortet
I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Kontaktinformationen
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Südafrika
- +27 318810057
- info@ubuy.com
- ubuy.za.com
4,1
Gut
202 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Boots are of very very very cheap…
Boots are of very very very cheap quality, colour is not exact ( more to orange that the red dipicted)
30. Mai 2022
Antwort von Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Thanks & Regards,
Team Ubuy
Quick and easy order
Quick and easy order and prompt follow up from support team when there was a hiccup with one of the items on the order!
27. Mai 2022
Antwort von Ubuy South Africa
Hello,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Best Regards,
Team Ubuy
Normally the service is stellar but...
Normally the service is stellar but this time I don't know what happened. Ordered 2 items, 1 came back out of stock the next day the other one was Lost in Transit then when I requested a reorder it was out of stock. Not the best experience and the bank charges hurt
16. Mai 2022
Antwort von Ubuy South Africa
Hi,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Speedy delivery
I love how overseas purchasing now have become easier and with faster delivery through UBuy! I love using the app and getting tracking updates! I have used it a few times now and has never been disappointed. Definitely recommend. :)
9. Mai 2022
Antwort von Ubuy South Africa
Hello,
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon!
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Eveything was so easy to order
Eveything was so easy to order, website very user friendly. Very quick feedback.it is a pleasure to buy from you. Thank you.
7. Mai 2022
Antwort von Ubuy South Africa
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
late delivery with no communication
terribly disappointed in the service and delivery received from an order which i was so excited to about. order confirmation stated 3rd May delivery. Ubuy did not contact me to advise that order had not yet left USA ( today being 3rd May ). i had to call the call centre to find this out. i only ordered these items because of the delivery date confirmation - needed them by latest 5th May.
3. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hi ,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards,
Team Ubuy
Delivery within scheduled time
18. April 2022
Antwort von Ubuy South Africa
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hi,
Thank you for your review. We will share this with the team to let them know how we are doing.
Best Regards,
Team Ubuy
Excellent service.
13. April 2022
Antwort von Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We have checked the details: your recent order is on the way to our warehouse from the seller. You will get the tracking details in your email once the shipment shall depart from our warehouse.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards
Team Ubuy
Antwort von Ubuy South Africa
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Cheers,
Best Regards,
Team Ubuy
I have enjoyed shopping on Ubuy
I have enjoyed shopping on Ubuy. My parcels have always arrived in good time and well packaged. Thank you for your service.
5. April 2022
Antwort von Ubuy South Africa
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
Excellent service from UBuy
Excellent service from UBuy. We received the Heater Radiator in 5 days after order. We will definitely use UBuy again.
5. April 2022
Antwort von Ubuy South Africa
Hi,
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Ubuy.
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
You are brilliant
You are brilliant, most efficient, friendly and reliable. It is a pleasure buying from you. Thank you so much and please do keep up the excellent work.
23. März 2022
Antwort von Ubuy South Africa
Hi,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thanks & Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great delivery.
22. März 2022
Antwort von Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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