Ubuy Qatar Bewertungen 

Antwort von Ubuy Qatar

26. Mai 2025

Hi MIbnus

Thank you for your positive feedback! We're glad to hear Ubuy could provide the special car repair tools you needed. It's our goal to be your one-stop destination for all your needs.

We appreciate your trust in us and look forward to serving you again soon.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

2. Juni 2025

Hello Dale Marco

Thank you for your feedback and especially for your loyalty as a regular customer. We’re truly sorry for the frustration caused by this order cancellation and for the lack of proactive support you experienced. You deserved clearer communication and timely assistance, and we deeply regret falling short.

Regarding your order, after confirming the item was unavailable with the original seller, our team attempted sourcing it from third-party partners, but it remained out of stock. As a result, we cancelled the order and initiated a full refund on May 5, 2025. The funds should already reflect in your original payment source.

We take your criticism about our chat support seriously. Your experience has been escalated to our support leadership for immediate retraining. We’re implementing stricter follow-up protocols for delayed orders.

We’d like to offer up to 15% discount code "UBUY10" on your next order as a token of apology for the inconvenience. Your trust is invaluable to us, and we’re committed to ensuring your future experiences reflect the service you expect. Thank you for holding us accountable.

Warm Regards
Team Ubuy

Antwort von Ubuy Qatar

20. Mai 2025

Hello Wafaa

Thank you for sharing your feedback. Upon reviewing your order details, we confirm that your items were delivered to your address on 27 April 2025. At Ubuy, we guarantee that all products shipped are 100% authentic and sourced directly from authorized suppliers. You are welcome to verify the authenticity with the manufacturer directly, and we’d be happy to provide their contact details for your convenience.

Our policy includes a 7-day return window for eligible products, during which customers may request a refund or replacement. Unfortunately, we did not receive any prior communication from you within this period to address your concerns.

If you’d still like to verify the product’s authenticity or discuss this further, please email us at info@ubuy.com. We’ll promptly share the manufacturer’s details and assist in resolving this matter.

We regret any inconvenience caused and remain committed to ensuring your satisfaction.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

19. Mai 2025

Hi Sami

Thank you for your positive feedback! We're glad to hear you were satisfied with the product quality and timely delivery. Your satisfaction is our priority, and we appreciate your trust in Ubuy.

We look forward to serving you again.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

19. Mai 2025

Hello Evangelin

Thank you for your positive feedback! We’re glad to hear you appreciate the unique selection of products on Ubuy and that your delivery arrived right on schedule. Your satisfaction is important to us, and we’ll continue working to make every experience even better.

We hope to serve you again soon.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

15. Mai 2025

Hello Matias

Thank you for your positive feedback! We’re glad to hear you had a good experience with your order and that it arrived on time as expected. Your satisfaction is our priority, and we appreciate your trust in us.

We hope to serve you again soon.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

7. Mai 2025

Hi Bala

Thank you for your positive feedback! We're glad to hear you found our app user-friendly and appreciated the prompt delivery and neat packaging. Your satisfaction is our top priority, and we're happy to meet your expectations.

We look forward to serving you again soon.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

2. Mai 2025

Dear Valued Customer

Thank you so much for your glowing 5-star review! We’re thrilled to hear that your experience with Ubuy was "good overall" and that you consider us the "best service provider." Delivering exceptional service is at the heart of what we do, and your feedback reaffirms our commitment to excellence.

Your kind words inspire our team to keep raising the bar and ensuring every interaction with Ubuy is seamless and satisfying. We truly appreciate your trust in us and are honored to have met your expectations.

Looking forward to serving you again soon and continuing to exceed your needs!

Warm regards,
Team Ubuy

Antwort von Ubuy Qatar

29. Apr. 2025

Hi Ritwik

Thank you for your positive feedback! We’re glad you were satisfied with the product quality, timely delivery, and smooth process. Your satisfaction is our priority, and we appreciate your trust in us.

Looking forward to serving you again.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

26. Apr. 2025

Hi Syed

Thank you for your feedback. We’re glad to hear your order was delivered as promised.

We appreciate your trust in us and hope to serve you again soon.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

24. Apr. 2025

Hi Sheikhabdulaziz

Thank you for your positive feedback! We're glad to know you found our product good to use. Your satisfaction is our priority, and we appreciate your support.

Looking forward to serving you again.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

23. Apr. 2025

Hello Gayantha

Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations.

Regarding pricing, the product costs listed on our platform are set directly by sellers. However, we strive to ensure prices remain competitively lower compared to other marketplaces while maintaining the quality and service standards our customers deserve. For full transparency, the final price (including shipping and customs fees) is always displayed on the order review page before payment is completed.

We’re truly sorry to hear the item did not work as intended. At Ubuy, we offer a 7-day return window for eligible products, allowing customers to initiate returns for a refund. Unfortunately, we did not receive any communication from you during this period, and our support team has no record of your contact.

Your input is invaluable, and we apologize deeply for the inconvenience caused. We’d welcome the chance to assist you further. Please reach out to our customer support team at info@ubuy.com so we can explore solutions together.

Thank you for giving us the opportunity to improve.

Best regards,
Customer Experience Team Ubuy

Antwort von Ubuy Qatar

15. Apr. 2025

Hello! Thank you for sharing your feedback, and we sincerely apologize for the delay in delivering your order. We understand how frustrating it can be to wait longer than expected, and we take your concerns very seriously.

At Ubuy, we strive to ensure timely deliveries, but occasionally, factors like shipping origin, customs clearance, or logistical challenges can cause unforeseen delays. We acknowledge that this does not excuse the inconvenience caused, and we are actively working to improve our processes and partnerships to enhance delivery efficiency.

If you’d like us to investigate the status of your specific order or provide further assistance, please reach out to our support team directly at info@ubuy.com We’d be happy to track your shipment and keep you updated.

Your patience and understanding mean a lot to us, and we’re committed to resolving this and ensuring a smoother experience for you in the future. Thank you for giving us the opportunity to address your concerns.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

7. Apr. 2025

Hi Gabrielle

Thank you for your 5-star review! We’re glad you loved the fast delivery and accurate order. Hope to serve you again soon!

Best,
Team Ubuy

Antwort von Ubuy Qatar

25. März 2025

Hello Sanda

Thank you for your thoughtful 4-star review and valuable feedback! We truly appreciate your insight about shipping costs and taxes. We understand how important affordability is to our customers. While we’re always working to optimize pricing, we’ll definitely share your suggestion for free deliveries on orders above 500 Riyals with our team for future consideration.

Your voice helps us improve, and we’re committed to making your shopping experience even better. Thank you for supporting us. We hope to wow you on your next order!

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

25. März 2025

Hello Fawaz

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that we’ve made it easier and more affordable for you to access products that aren’t available in your country. Helping you navigate international shopping seamlessly is exactly what we aim for! Your support means the world to us.

Keep enjoying those global finds, and don’t hesitate to reach out anytime. We’re here to make every purchase a breeze!

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

24. März 2025

Hello Pramod

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

24. März 2025

Hello Muhammad

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our services. Your satisfaction is our top priority, and your feedback inspires us to keep delivering our best.

We look forward to serving you again soon!

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

22. März 2025

Hello Emre

Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.

We look forward to serving you again soon!

Take care and have a lovely day.

Best regards,
Team Ubuy

Antwort von Ubuy Qatar

22. März 2025

Hello Abdulrahman

Ubuy team thanks you for your order and your 4-star review.

We are glad that your experience with Ubuy has been positive and hope your next order will bring you 5 star satisfaction. We hope to see you very soon on our website ubuy.com

Best regards,
Team Ubuy