Tyger by the Tail is easily my favorite jewelry brand. I’ve been buying my earrings and rings from them for years. I’ve bought pretty much every variation of the Carmen hoops and I love them. I’ve onl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Took nearly two months for the order to arrive. When it did, the earrings are TINY, and the 'gems' pale and obviously not good quality. Absolute rubbish products - overpriced tat. Return reques... Mehr ansehen
Unternehmen hat geantwortet
Love this brand - gorgeous jewellery that I wear day in and day out, and always receive compliments on. I have quite the earring collection now! Love the free earring you get over a certain spend - su... Mehr ansehen
I absolutely loved the look of my jewellery, but I wasn't impressed by the quality. I got the Electra Climbers which I loved the look of, but they wouldn't stay up at all, so they're useless .... Mehr ansehen
Unternehmen hat geantwortet
3,2
Akzeptabel
52 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Super quick delivery and I absolutely…
Super quick delivery and I absolutely love my product! It fits perfectly and have already got lots of compliments on it.
22. November 2022
Bewertung ohne vorherige Einladung
Happy with my bracelet
Happy with my bracelet! Friendly customer service and looks so good xx
11. November 2022
Bewertung ohne vorherige Einladung
Wow! Awesome brand - high efficiency
Wow. This company knows what they are doing. My package arrived quickly (a day early to be exact) and came in the most stylish packaging ever. Absolutely love this brand and what they do!
18. November 2022
Bewertung ohne vorherige Einladung
My beautiul ring arrived im super quick…
My beautiul ring arrived im super quick time in lovely packaging Quality product, I love it
17. November 2022
Bewertung ohne vorherige Einladung
Cool brand with great customer service.
Earlier this year I wrote a bad review because I still hadn't received my order after six months, but now I can officially say that this is a nice company!!!! The brand has really changed for the better with the change in management. The new owner was super friendly, responded within minutes and sent me my package with tracked shipping the day after our email. Super happy with the jewelry 🫶🏼
19. November 2022
Bewertung ohne vorherige Einladung
0 out of 5...
0 out of 5... once again ordered and never received :(
25. April 2022
Bewertung ohne vorherige Einladung
Antwort von Tyger by the Tail
Hi Frankie, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
0 OUT OF 5 DO NOT BUY!!
It is a real shame that you cannot rate an experience 0 out of 5 because if I could I would! This is by far the worst customer service I have ever experienced, how can a firm provide a shipping time and then when this is not met, not even have the decency to tell you where your order is. I ordered two rings back in February and was told this would take 5 weeks, however almost ten weeks on now, they are ignoring my messages and will not respond. The most frustrating part is that these are not particularly cheap rings, at over £150 for a pair you would expect the firm to actually send you them in the time they say. I know on trustpilot people say “do not buy from this firm” however I cannot stress this enough, this is a terrible firm with appalling customer service, please please do not waste your time trying to purchase anything from them as you will be left feeling deeply disappointed.
10. April 2022
Bewertung ohne vorherige Einladung
Antwort von Tyger by the Tail
Hi Arthur, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
never buy from here ever
literally would rate this 0 stars if i could. My boyfriend ordered me a ring back in February, now 9 weeks on still no sign of it or contact from the seller, despite saying it will take a MAXIMUM of 5 weeks to come. This is happening to tens of hundreds of other people, as seen on their instagram comments which they're deleting as quick as they come. They’ve also taken their email off the instagram page as a way of contacting them. My boyfriend has already contacted them with no response and so have i. categorically do NOT use this company
10. April 2022
Bewertung ohne vorherige Einladung
Antwort von Tyger by the Tail
Hi Millie, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
Horrendous experience
Horrendous experience. Ordered a ring in the January ‘drop’ - not a word for weeks, then receive email saying Hermes is expecting it then nothing. No email, no dm, nothing - but yet they are still releasing more ‘drops’……do not buy from this person
7. März 2022
Bewertung ohne vorherige Einladung
Antwort von Tyger by the Tail
Hi Liz, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
Avoid this company- take your money and…
Avoid this company- take your money and never ship items. have been waiting for my 100-pound order for 4 months now and have not received anything. The owner has ignored all DMS, emails, and messages I have sent
2. März 2022
Bewertung ohne vorherige Einladung
Antwort von Tyger by the Tail
Hi Issy, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
AVOID THIS COMPANY
Placed order 7/1/22 £157 for an 18th birthday present and still have not received the items ordered (now been waiting for 8 weeks). Have tried to contact them but no response. Do not use this company.
1. März 2022
Bewertung ohne vorherige Einladung
Antwort von Tyger by the Tail
Hi there, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
My daughter ordered a piece of…
My daughter ordered a piece of jewellery from this site 7 weeks ago. Still no order confirmation or any sign of the goods.
She has emailed them and sent them DMs on Instagram, all without any response.
The website has no phone number, only an email address. Avoid at all costs
25. November 2021
Bewertung ohne vorherige Einladung
Antwort von Tyger by the Tail
Hi Dean, we hope you are well. We'd like to apologise for the difficulties and inconvenience you experienced during your order with us. Tyger has been undergoing a change of management due to some unforeseen circumstances faced by the previous owner. We would like to confirm that you received a refund or email regarding your order? If not, please let us know your order number and we will get in touch immediately! Thanks, best wishes, Celia - Tyger Team.
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