Tuggs Bewertungen 

699
•
TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We tried a free trial when More Years had a hiccup with production and we haven't turned back. We had 2 fussy eaters until Tuggs was delivered. Now they are full of dinner time spins. I honestly could... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Both of my dogs enjoy this food. It does have a strong smell, but that's what dogs like (having far fewer taste buds than us but a keener sense of smell). I can squeeze a month's supply for my part... Mehr ansehen

Bewertet mit 4 von 5 Sternen

There were many choices of delivery dates to choose from and within a few days. My dog enjoyed the food and always finished it, licking the bowl clean. Lots of different flavours. The only thing whi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great dog food - our retriever loves it. great customer service too. Attentive and helpful while you transition from another brand. Good value for high quality food.

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

Tuggs is an award-winning dog food startup creating freshly-prepared dog food in a sustainable way. Our meals are gently cooked as you would in your kitchen using fresh, human-grade ingredients before being frozen to lock in nutrition and delivered right to the consumer's door. No nasty additives or preservatives ever, with our secret super power (insects) providing a sustainable edge to our product. Furthermore, our proprietary algorithm and subscription service lets dog parents enjoy personalised health plans for their companions, with tailored meals that help them hit the ideal weight.


Kontaktinformationen

Promotion box for Tuggs

Offer - Try 2 Weeks from £1.43 Per Day

Try Tuggs from as little as £1.43 per day for the first 14 days

4,7

Hervorragend

TrustScore 4.5 von 5

699 Bewertungen

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4,7

Alle Bewertungen

(699)

316 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Suggs enjoys his Tuggs

This food has improved my boys stool as well as indigestion. He started bringing his water up sometimes from walks, but this seems to have stopped. He hates the fish, but you can't like everything. All the other meals he loves, especially the chicken. He has had many of these other brands like this and gone off them quite quickly, this time I feel different as he goes back to the bowl to finish licking any flavour off. Personally I hate the packets it comes in, I would love to see more environmentally friendly, but I guess that pushes the price up. 10 out of 10 as I dont have to cook meals for him anymore.

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Discount offer not honoured!!

Update : Harry from Tuggs reached out to me and refunded the 20% for the discount I was originally offered. My dog does enjoy Tuggs so I've amended my rating as the food is good but taken off as star to reflect a less than perfect customer service.

I was emailed an offer of 20% of plus free bag of treats to restart my plan. I clicked direct from the email to restart the subscription.
The 20% discount was not applied and no bag of treats were received.
On contacting them they replied that they didn't know why I would expect 20% discount!! I forwarded their email showing the offer and they have offered to apply it to my next offer.
What started as a minor grievance which was easily resolved by refunding the 20% overpaid has turned into a situation where I feel scammed and no longer want to use this company again.

19. Februar 2026
Bewertung ohne vorherige Einladung
Tuggs-Logo

Antwort von Tuggs

Hi Andrew,

I’m reaching out because I’ve personally reviewed the recent exchange you had with our team, and I want to sincerely apologise. It’s clear we missed the mark - not just with the technicality of the offer, but with how we handled your concerns afterward.

I understand how frustrating it is to click a link expecting one price and see another. Regardless of the "reply to activate", our goal is to make your experience seamless, not a hurdle jump.

To make this right immediately:

I have issued a refund for the 20% overage from your recent order. You should see that back in your account within 5 business days.

I've added another discount and free bag of treats to your next order.

I truly hope you’ll give us another chance to show you the level of service you actually deserve.

Best wishes,
Harry

Bewertet mit 4 von 5 Sternen

My 9kg Poochon who has colitis (well…

My 9kg Poochon who has colitis (well managed), has been eating Tuggs for 2 months now. So far, so good. He loves the chicken, turkey and fish recipes. No problems switching over. It’s a little pricey but only about £20 a month more than what he was having before which was all home cooked. I would recommend this 100%

16. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Company

I have had a few Issues mainly with delivery being late and box packaging but to be fair the company have always gone out of their way to put this right as quickly as possible.
The food itself is of great quality and my dogs love it, their coats are fabulous and it’s has put a stop to those awful loose stools my boy had before.
Highly recommended

11. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Swapped my dog to this food as it came…

Swapped my dog to this food as it came highly rated on all about dog food. I notice my dog started to loose weight I thought ok new food let’s see if he levels out. He didn’t he carried on losing weight he went down to 6.6kg and at that point I looked to the food how did he manage to loose weight when I was feeding him over and above the guidelines for his weight and breed he was nearly on the same amount per day than my 20kg bulldog. Who incidentally has also dropped weight rapidly. So on the 30th January I’ve swapped both my dogs to Bella and Duke and Bailey who was 6.6kg has now reached 7kg. Definitely not a coincidence. You may have many 1000,s of happy dogs but this food clearly did something to both my dogs.

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tuggs

Hi Daniel,

Thank you for taking the time to share your experience. I'm genuinely sorry to hear about the concerns you had with your dogs’ weight while feeding Tuggs.

Every dog is unique, with different metabolisms, activity levels, and nutritional needs, which is why our plans are designed to be flexible and fully adjustable for each individual dog. Had you contacted us when you first noticed the weight loss, our customer care team would have been more than happy to review your dogs’ details with you and amend their plans accordingly to better suit their needs.

This is the first review we’ve seen where weight loss of this nature has been mentioned, which suggests this situation is very much an exception rather than the norm. Having looked at your account, we can see that the settings for your dogs weren’t as tailored as they could have been, and this is something we routinely help customers fine-tune with great success.

It’s a real shame you felt the need to leave a one-star review instead of reaching out to us for support, as we truly believe we could have helped resolve this for you. We’re glad to hear both dogs are now doing well, and we wish you and them all the very best going forward.

Best,
Harry

Bewertet mit 5 von 5 Sternen

What can I say about Tuggs

What can I say about Tuggs. 5 years ago my dog was diagnosed with chronic colitis and IBD. His eating habits were so bad he rarely ate. I tried all the "Vet Approved" stuff and recommended food. But nothing, I seen tuggs advertised and thought why not. It's an absolute game changer not only is he eating regular hes actually wanting more. When I seen the price I thought thats quite expensive but on reality £77 a month is actually really good especially when its so beneficial for him. I've had 2 orders delivered and he loves every meal. Highly highly recommend this brand

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tuggs

Thank you so much for sharing your story. We’re incredibly pleased to hear how well Tuggs has worked for your dog, especially given his diagnosis of chronic colitis and IBD. Knowing he’s now eating regularly – and even asking for more – really means a lot to us. We truly appreciate your recommendation and are so glad Tuggs has been such a positive change for him 💚

Bewertet mit 5 von 5 Sternen

Some very happy dogs i

What can I say or see… all three dog’s bowls are clean every single day. Looks like not just ALLABOUTDOGFOOD are right when rating the food and nutritions that’s goes into it.

5. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tuggs

Thank you, Tina! Clean bowls all round is exactly what we love to hear 😊 We’re delighted your dogs are enjoying their meals and that the nutrition and quality are shining through. Thanks so much for your kind words and support.

Bewertet mit 5 von 5 Sternen

Game changer for gut issues

Honestly a game changer for my dogs gut issues. No more sloppy poop! After trying various different food and supplements this is the only thing that has completely cleared it up. Plus he loves it. Easy to use subscription portal and regular email updates.

1. Februar 2026
Bewertung ohne vorherige Einladung
Tuggs-Logo

Antwort von Tuggs

This is fantastic to hear, Gemma – thank you! We’re so pleased Tuggs has been a game changer for your dog’s gut health (and the poo situation 💩!). It’s great to know he loves it too, and that you’re finding the subscription easy to manage.

Bewertet mit 5 von 5 Sternen

Wonderful dog food

My dogs wait with bated breath every meal
Times for their Tuggs dog food, i have tried many different foods for them and Tuggs
Seems to do the perfect job

26. Januar 2026
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Antwort von Tuggs

Thank you for such a lovely review! We’re delighted to hear mealtimes are so eagerly anticipated and that Tuggs has been the food that really works for your dogs. That means the world to us.

Bewertet mit 5 von 5 Sternen

I would like to say tuggs was great…

I would like to say tuggs was great food to which vonnie love, but unfortunately she has a severe food allergy until the vet finds out what the problem is. she has to have hypoallergenic food. Hopefully we can go back to tuggs.

12. Januar 2026
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Antwort von Tuggs

Thank you for your kind words. We’re really sorry to hear about Vonnie’s allergies and completely understand the need to follow your vet’s advice while you get answers. We’ll be keeping everything crossed that you’re able to return to Tuggs in the future – we’d love to welcome you both back 💚

Bewertet mit 5 von 5 Sternen

Brilliant experience

Brilliant experience, great value for money transition period for my dog was easy wouldn't order from anywhere else for my dog she loves it

16. Januar 2026
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Antwort von Tuggs

Thank you so much! We’re thrilled to hear your dog transitioned so easily and is loving Tuggs. Knowing you wouldn’t order from anywhere else is a huge compliment – we really appreciate it.

Bewertet mit 5 von 5 Sternen

Excellent product and customer care

After doing a lot of research, I decided to change to Tuggs a couple of months ago as my border collie was having trouble with her anal glands and I suspected it could be diet related. I have definitely seen an improvement since starting her on Tuggs and she really enjoys all varieties. I have also found the company Customer Service to be excellent and the website easy to navigate and change my order date and requirements.

18. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tuggs

Thank you so much for such a thoughtful review, Jane 💚 We’re delighted to hear Tuggs has helped your border collie and that you’ve seen improvements so quickly. It’s also great to know she’s enjoying all the varieties! Thanks again for your kind words about our customer service and website – it really means a lot to us.

Bewertet mit 5 von 5 Sternen

Dog loves it

Dog loves it

17. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tuggs

Short and sweet – we love it! 😊 So glad your dog is loving Tuggs. Thanks for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Everything about tuggs dog food is …

Everything about tuggs dog food is first class , the quality is outstanding and my dogs get so excited for their Din dins 😂

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tuggs

This made us smile 😄 Thank you, Lucy! We’re so pleased your dogs get so excited at dinnertime – that’s exactly what we love to hear. Thanks for your lovely feedback on the quality too.

Bewertet mit 5 von 5 Sternen

Happy with Tuggs

Happy with Tuggs. Our dog has been on it for about 6 months now and loves it more than any other food she’s tried.

16. Januar 2026
Bewertung ohne vorherige Einladung
Tuggs-Logo

Antwort von Tuggs

Thanks so much, Paige! We’re really happy to hear your dog is still loving Tuggs after 6 months – that’s fantastic to know.

Bewertet mit 4 von 5 Sternen

New but so far enjoying!

So far, my dogs have been enjoying their new food having switched from another brand who were constantly increasing their prices. We have one fussy dog and he has so far eaten all his meals - including cod which is an achievement for him!

I love how there is a reward system; this feels like the customer is valued given how much money is spent over the months/years.

My only criticisms are that I wish there was a monthly option for delivery, as the three weeks payment is complicated to work out!

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tuggs

Thank you for such helpful feedback, Sarah 😊 We’re delighted to hear both dogs are enjoying Tuggs – especially your fussy one polishing off the cod! We also really appreciate your thoughts on delivery frequency and will be sure to pass that on to the team. Thanks again for choosing Tuggs.

Bewertet mit 5 von 5 Sternen

First box ordered and delivered and…

First box ordered and delivered and everything as Tugg confirmed , also no fancy packaging to send back like others I have tried
Have fussy eaters and dinner eaten tonight

13. Januar 2026
Bewertung ohne vorherige Einladung
Tuggs-Logo

Antwort von Tuggs

Thanks so much, Sally! We’re glad everything arrived as expected and that even your fussy eaters enjoyed their dinner. Simple packaging and happy dogs is what we aim for!

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