My two items arrived and upon checking i had ordered an incorrect item. I contacted Peakflex and they were extremely helpful and sorted tge issue straight away. The one item I was able to use, a righ... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I. Aminata leaving with bone and bone pains, i found the peakflex post on Facebook with hope and enthusiasm. i didn't hesitate to order. but when i received the order, i went from hope to disappointm... Mehr ansehen
I received knee brace yesterday but it was the wrong size. I wanted XL but I received a S size. I immediately contacted the company and they promptly followed up with an email saying that I had ord... Mehr ansehen
Had an issue with the adjustment. It actually came loose. Sent e-mail to customer service and had a reply back the next day. Asked for a few things we did not keep ( like shipping info ) I sent them a... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer service was quick to respond
Customer service was quick to respond. Can I wait to receive the size large Ortho, belt to start using it. Thank you.
I ordered the wrong size
I ordered the wrong size their communications have been the best they are in the process of sending me the correct size at no charge many hanks
I would like to say that this company…
I would like to say that this company is the best on this planet because they had no problem with replacing the existing items that I received that was the wrong size
Very good customer support and quick…
Very good customer support and quick replies! I received the adjustable knee sleeves I ordered but they were too big and I needed a L not an XL. They quickly responded and told me I would be taken care of and could get a replacement! Thanks Guys!
I was so excited to get my my knee…
I was so excited to get my my knee supports they work really good they were just too tight I notified the company and they have been so great customer service usually is not that good but this one here they got right back to me several times asking me all the questions that I needed and now they're going to send me a Larger size I had ordered the medium but I think I should have ordered the large I just want to thank this company for being so upfront with me
The size came and didn't fit and they…
The size came and didn't fit and they said they would send me a new pair. Great customer service!
Wrong size knee brace
I received knee brace yesterday but it was the wrong size. I wanted XL but I received a S size.
I immediately contacted the company and they promptly followed up with an email saying that I had ordered S. I looked back at the confirmation email I received and it did show I had inadvertently ordered the S. So this was my fault. If I had carefully read the confirmation email I would have seen the error. At that point I would have contacted them. And based on their prompt response to this, I know it would have been corrected.
I still haven't been able to use it, but they are certainly willing to stand by their product.
After I receive the correct size, I will write another review. So far, they have been wonderful to deal with.
Very helpful
Very helpful, would recommend to all of my contacts,
very good customer service
They are willing to replace my item for…
They are willing to replace my item for larger size .
I ordered the wrong size and it was exchanged immediately.
I ordered a medium Knee sleeve, but unfortunately it didn’t fit, so I reached out to request an exchange for a smaller size. The support team was very helpful and responded quickly, offering to arrange the exchange ASAP. The process was easy and hassle-free, and I really appreciated their prompt and friendly service. Great customer support!
I ordered the wrong size for my…
I ordered the wrong size for my husband. We received our order so I made contact with Trypeakflex & explained our situation & the company was very pleasant & made everything right. Thank you so much.
Joyce Monroe
I ordered the wrong brace. Need a right, ordered a left.
I received my knee brace and I noticed that I ordered the right size but the wrong leg. I wore the brace to bed anyway but did not tighten the strap on the side. My knee pain was nonexistent and I got a great night sleep for the first time in months. I contacted the customer relations and the are going to send me the correct brace for my right knee at no charge, you can't beat that.
Thank You So much,
Stephen Gallagher
Superb
My two items arrived and upon checking i had ordered an incorrect item. I contacted Peakflex and they were extremely helpful and sorted tge issue straight away.
The one item I was able to use, a right leg Large knee support, so far has been superb and given much needed relief. Highly recommended.
Fast return email for account.
Fast return email for account.
Replacing non fitted brace with ones that fit
Can't really say any thing right now because we have no product to compare too.
I had an issue with the sleeve rolling…
I had an issue with the sleeve rolling down and they sent me a free replacement in the next size up. Issue was solved quickly and I am eager to try the new sleeve.
Satisfied with product and quick…
Satisfied with product and quick response to request
Sizing is my only issue
Sizing is my only issue. I ordered the largest available (2XL) and wore them for one day. They seemed to help some, but were too small. Customer service has offered to replace them at no charge, but I'll need a bigger size. If there isn't a 3X, I'm going to ask for a refund.
Plus: Seems like a good product, C/S is responsive.
Minus: Sizing
Poor customer service & misleading description of sizing.
The knee sleeves were too small. When I reported this & requested a refund & shipping label, I kept getting excuses, other options, etc. Finally after 6 responses & 6 replies. I was told product would have to ship to AUSTRIA at a significant cost to me, That Was followed was an offer to refund less than 50% followed by another email string before a resolution was done.
Great product and excellent customer…
Great product and excellent customer service and support
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