I had a great experience with Chris. He was very helpful in finding a flight that best suited my needs and was extremely patient throughout the process as well. I would definitely use this service aga... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I cannot begin to recommend this company enough. I always deal with Chris. Always so helpful. I will never book any flights with anyone else.
We arranged our flights to Australia through Travlock as they were the most competitive price and we wanted the reassurance of speaking to a person; Chris was great. The original flights were via Du... Mehr ansehen
I just want to say a HUGE thank you to Kevin for all his help and patience with booking our flights. Kevin was very helpful and responded to my questions very quickly and professionally. I will defini... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your journey starts long before takeoff. It starts with who you book with. At Travlock.com, we build relationships, not just reservations. From once-in-a-lifetime honeymoons to your nan’s yearly visit to Oz, we’re the voice you can trust when it matters most. That’s why our customers don’t just book once—they book for life. Anyone can sell you a flight. We sell certainty. With Travlock.com, you’re not gambling on a cheap deal—you’re backed by a team who knows how to handle the unexpected. While others leave you on hold, we’re already sorting your Plan B. That’s not just service—it’s strategy.
Flights Worldwide | Business Class | Cruises | Multi-City Specialists
Book Now, Pay Later | Proudly British | TTA & ATOL Protected
Established in 2017, we are a trusted UK travel company specialising in flights to any destination worldwide. Our top-selling routes include Australia and New Zealand, USA, Africa and beyond, with exceptional value on long-haul travel.
We are multi-city experts, from Dubai and Maldives combinations to Dubai and Phuket, Orlando and NYC, and complex round-the-world itineraries.
Secure your trip with our interest-free Book Now, Pay Later payment plans, starting with a low deposit.
We are also specialists in Business Class travel to the USA, Australia and New Zealand, the Caribbean, Africa, Japan, Singapore, Thailand and wider Asia.
Looking to cruise? We work with leading cruise lines including Cunard, Norwegian, Celebrity, Ambassador and Fred Olsen Cruise Line.
For escorted and guided journeys, we arrange expertly planned tours across Sri Lanka, India, Japan, Vietnam and more.
Rated Excellent on Trustpilot with 5 star reviews, we offer 100 percent financial protection. All qualifying bookings are protected under TTA Trust Account protection and ATOL.
Travel with confidence. Travel with a trusted UK specialist.
Kontaktinformationen
128 City Road, EC1V 2NX, London, Vereinigtes Königreich
- 0203 884 1444
- sales@travlock.co.uk
- travlock.com
4,8
Hervorragend
1094 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This is the second time I was booking a…
This is the second time I was booking a flight with Travlock and would like to appreciate all the work, advice and input from Nigel.
We were able to look at the various flights and connections available and settled on that which I preferred. Thanks Nigel and will surely be recommending Travlock.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Great service received
Great service received. Nigel was extremely helpful and gave us lots of options. Plus he was very patient with us as we swapped dates / times etc. Will definitely be using Travlock again and will also be recommending them to family and friends.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Travlock - fantastic customer service… ask for Nigel!
Wonderful to have a company that answers the phone with an agent within ten seconds. My contact, Nigel was exceptionally helpful in dealing with a complex travel issue. He ensured that he understood my needs fully and took a few moments to find the optimum solution for me, giving me two alternatives. He completed the transaction promptly and sent me a copy to check it met my needs. It did and I had a complete solution within an hour.
Nigel even phoned back to see if an alternative flight might better suit my needs.
I will phone Nigel whenever I have a flight need. He was patient, courteous and precise in dealing with my travel needs. He managed to get me a great price for my journey to Perth. Great customer service.
27. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent efficient professional service
Very efficient and prompt reply with any queries . Nothing was too much bother very professional.
Nigel went above and beyond to assist me finding the right flight to suit my request.
I was recommended by my best friend I will now recommend to other friends.
22. Oktober 2025
Bewertung ohne vorherige Einladung
Booked long haul flights today at a…
Booked long haul flights today at a very reasonable cost with no hassle and the best customer service and support I can recall in my lifetime. Excellent, highly recommended. Huge thanks to Chris.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Fantastic service from Chris my adviser…
Fantastic service from Chris my adviser .
Chris has been so helpful helping me arrange my flight to Australia nothing was to much trouble for him great experience thanks Chris whenever I need a holiday /flight I will come straight back to you . Simply the best Also very prompt correspondence great company to use .Thanks again Mandy xx
6. Oktober 2025
Bewertung ohne vorherige Einladung
Flights enquires …
I phoned travlock for flights to New Zealand got Chris, he was so helpful with our travel arrangements, if we didn’t like the flights he would look again until he got us the right flights,he went up and beyond to help, would definitely use this guy again
1. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent Service
Chris and I have worked together to book flights for 4yrs now Today got he me the perfect flight after I gave my needs within minutes. First choice prefect All booked easy Thank You
24. September 2025
Bewertung ohne vorherige Einladung
Gave me what I asked for,quick easy and…
Gave me what I asked for,quick easy and simple to book,knowledgeable staff
23. September 2025
Bewertung ohne vorherige Einladung
Reliable and reasonable deals
I have used this company for 3 trips now. Their service is soo good, communicating through waatsaap and emails. They have always provided reasonable fare deals and affordable payment terms. I would definitely recommend them
12. September 2025
Bewertung ohne vorherige Einladung
Thank you Nigel and Travlock
Thank you Nigel and Travlock
From start to finish our experience was smooth and faultless
Nigel was our contact and nothing was too much trouble. Nigel answered my questions and queries promptly and was always warm and professional. I chopped and changed my mind on dates airlines cars, you name it but Nigel took it all in his stride and provided us with excellent service.
I can highly recommend the company and in particular Nigel.
5. August 2025
Bewertung ohne vorherige Einladung
Family trip
Once again contacted them on what's app with my requirements and within 24 hours I was all booked
5. September 2025
Found flights for me that worked well…
Found flights for me that worked well with the dates I had and very quickly and efficiently.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Travlock.com & Universal Flights™
Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great experience with Travlock.
Our team is passionate about making travel planning smooth, affordable, and enjoyable for every traveler, and it's incredibly rewarding to know we hit the mark for you. Your kind words motivate us to continue improving and delivering the best service possible.
If you ever need assistance with future bookings or travel ideas, we’re just a message away!
Wishing you many more amazing journeys ahead,
– The Travlock Team
Whole experience was excellent
Whole experience was excellent! They made it stress and hassle free ! Very patient and got me beast deal !
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Travlock.com & Universal Flights™
Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great experience with Travlock.
Our team is passionate about making travel planning smooth, affordable, and enjoyable for every traveler, and it's incredibly rewarding to know we hit the mark for you. Your kind words motivate us to continue improving and delivering the best service possible.
If you ever need assistance with future bookings or travel ideas, we’re just a message away!
Wishing you many more amazing journeys ahead,
– The Travlock Team
Nigel is Great at finding us travel…
Nigel is Great at finding us travel arrangements that suit our budget.
GE is Great at his Job snd is polite snd courteous.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Travlock.com & Universal Flights™
Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great experience with Travlock.
Our team is passionate about making travel planning smooth, affordable, and enjoyable for every traveler, and it's incredibly rewarding to know we hit the mark for you. Your kind words motivate us to continue improving and delivering the best service possible.
If you ever need assistance with future bookings or travel ideas, we’re just a message away!
Wishing you many more amazing journeys ahead,
– The Travlock Team
Agent was helpful,informative,patient…
Agent was helpful,informative,patient and knowledgeable
23. Juli 2025
Antwort von Travlock.com & Universal Flights™
Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great experience with Travlock.
Our team is passionate about making travel planning smooth, affordable, and enjoyable for every traveler, and it's incredibly rewarding to know we hit the mark for you. Your kind words motivate us to continue improving and delivering the best service possible.
If you ever need assistance with future bookings or travel ideas, we’re just a message away!
Wishing you many more amazing journeys ahead,
– The Travlock Team
Efficient, Competent Travel assistance
Chris was exceptionally helpful and efficient. Would recommend Travlock to anybody needing flights and Chris arranged the ETA visa for Australia for us as well in a couple of hours. Takes the stress and uncertainty out of booking a trip.
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Travlock.com & Universal Flights™
Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great experience with Travlock.
Our team is passionate about making travel planning smooth, affordable, and enjoyable for every traveler, and it's incredibly rewarding to know we hit the mark for you. Your kind words motivate us to continue improving and delivering the best service possible.
If you ever need assistance with future bookings or travel ideas, we’re just a message away!
Wishing you many more amazing journeys ahead,
– The Travlock Team
DO NOT USE….VERY DISAPPOINTED
DO NOT USE….VERY DISAPPOINTED
I know everyone has a different experience with this company. We flew to New Zealand from London. Initially Chris was very helpful. I was toying between two companies to book and Chris was VERY persuasive and kind of pushy that he got the business. Because we were travelling to multi cities it was a very expensive booking. There were lots of mistakes which turned into lots of stress ie transfer didn’t turn up leaving us stranded in kuala lumpur airport. Wa left out of pocket due to the London fire but no help at all with any satisfactory insurance advice or how to claim back. Didn’t answer emergency number which apparently supposed to be 24hrs.no advice on what we needed to do if we had to travel a few days later on a leg of the flight due to illness. As a result had to pay again for flights home because of them not booking flights home. I may have been unlucky but lost a lot of money fue to total disinterest in helping after it was booked. As a disabled mum with an ill son , this was incredibly Very angry and disappointed and will be taking this further.
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Travlock.com & Universal Flights™
Dear Anne
Thank you for your feedback.
While we sympathize with the challenges you experienced, it’s important to correct several serious inaccuracies in your review.
Your trip was affected by the Heathrow fire in March, but we immediately rebooked your flight free of charge so your journey could continue with minimal disruption. After arriving in Kuala Lumpur, you chose to remain there for a few extra days due to personal reasons without informing us or the airline. As a result, the remaining flights on your itinerary were automatically cancelled in accordance with standard airline policy.
You repeatedly assured us that all flight segments had been used, which we later confirmed was untrue through the airline’s records. Only then did you admit to booking an entirely separate ticket to continue your journey. Because the ticket was not used as booked, the return flight from New Zealand was invalidated by the airline.
Despite this, we offered to assist with your return—including complimentary accommodation and a flexible payment plan—to help you get back without being financially burdened. These offers were declined. It’s also important to note that following this, you ignored repeated calls from our team, yet now, months later, have posted a public review that misrepresents the facts and our extensive efforts to help.
We operate within strict airline rules, and your decisions directly impacted the outcome of your travel. We were transparent, responsive, and supportive throughout, and we strongly reject the suggestion of negligence or lack of care.
For privacy and data protection, we can’t go into further detail here, but we urge you to reach out to our Customer Care team if you genuinely wish to resolve this matter.
Best Regards,
Customer Service Team
So far excellent
So far excellent! Matt has been great - quick, efficient and friendly. Will use again!
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Travlock.com & Universal Flights™
Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great experience with Travlock.
Our team is passionate about making travel planning smooth, affordable, and enjoyable for every traveler, and it's incredibly rewarding to know we hit the mark for you. Your kind words motivate us to continue improving and delivering the best service possible.
If you ever need assistance with future bookings or travel ideas, we’re just a message away!
Wishing you many more amazing journeys ahead,
– The Travlock Team
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