I think Trade Secrets is probably the only company that sells authentic products with best price and package them properly. I've ordered from them a few times and the products are always clean (not... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased 2 one litre bottles of All soft mega conditioner. One of the bottles I received had been opened, the seal on the bottle was off, and the bottle was not full. I noticed this yesterday when... Mehr ansehen
Unternehmen hat geantwortet
Trade Secrets was the only store to carry the Blue and White ConAir Cool Styler and it came in less than a week at a reasonable price. I have the other "colour" that other stores have, but have used... Mehr ansehen
Unternehmen hat geantwortet
I don't order a lot from that company but I do occasionally, and have always received shipments in a timely manner would never any issues. They have a a big array of products aimed at the hair care pr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shop hundreds of top salon brands trusted by professionals. From hair care, nails, and skincare to cosmetics, false lashes, and human hair extensions — we carry only the best. At Trade Secrets, you'll find iconic names like OPI, Milk_Shake, BaBylissPRO, Moroccanoil, Redken, AG Hair, and many more. Every product we offer is backed by quality and guaranteed warranties. Trade Secrets is your one-stop beauty destination for salon-grade excellence.
Kontaktinformationen
Kanada
- tradesecrets.ca
Great deals on selected products.
4,2
Gut
243 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good service and selection.
Good service and selection.
The freebee cleansing wipes were pretty dry inside.
9. Januar 2026
Antwort von Trade Secrets
We sincerely apologise for the inconvenience you experienced.
To make up for your experience, a 15% discount will be automatically applied to your next purchase. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
Terrible customer service
Terrible customer service
Ordered item in Nov it took weeks to get delivered, no tracking, follow up with admin and they kept promising me to send a replacement and never did. When the $350 curling iron finally came it was broke, had to return and still waiting on a replacement. Didn’t even offer to expedite the shipping to me. Absolutely awful. Will never purchase or recommend you to anyone
9. Januar 2026
Antwort von Trade Secrets
We sincerely apologise for the inconvenience you have experienced.
We have sent a separate email with the necessary details regarding your situation. Please let us know if there is anything further we can do to assist you.
We appreciate your understanding and hope to have the opportunity to improve your experience with our services
Ordering on line.
I ordered a curling iron on line. It was easy, quick, packaged well and received it in a few days. Babyliss is a great product! It was great doing business with you.
9. Januar 2026
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Rapid delivery and free gifts!
8. Januar 2026
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
What I needed at best price
You had the product I wanted at the best price and in all the shades and delivered quickly and free. Perfect.
9. Januar 2026
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Nice hair brush
I ordered January 3 and it is now January 15 and I haven't received my order!!! Not even and email saying it was sent! Update, my emails went to spam and I didn't know. Hair brush arrived and it is exactly as shown, very nice
8. Januar 2026
Antwort von Trade Secrets
We sincerely apologise for the inconvenience you have experienced.
Our records indicate that your order was shipped promptly and a confirmation email was sent; please check your spam or junk folder in case it was redirected there. For your convenience, I am re sending your confirmation and tracking information now.
Please note that due to severe winter weather conditions in several regions of Canada, delivery delays are expected. We appreciate your understanding and hope to have the opportunity to improve your experience with our services.
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Great products and pricing
They always have what I’m looking for and great prices and shipping. Good selection as well.
8. Januar 2026
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Great product
Ordered Redken Big blowout. Great user experience placing the order. Efficient delivery. Very pleased.
This is a great product to apply to hair for body and heat protection before blow dry styling.
8. Januar 2026
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Item was good
Item was good. Customer service was not. Hours on Google maps were incorrect. No one answers the phone when you call
7. Januar 2026
Antwort von Trade Secrets
We sincerely apologise for the inconvenience you have experienced. We have sent a separate email with the necessary details regarding your situation. Please let us know if there is anything further we can do to assist you. We appreciate your understanding and hope to have the opportunity to improve your experience with our services.
Over a month and still no delivery
I placed an order on December 5th. It has not moved since December 11th - there's no tracking updates. I emailed Trade Secrets support on Dec 22 and no reply even as of today. I called on Dec 23 and someone said they'd email me back, still no email. I have called several times since and no one picks up the phone. Is this company a scam?
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Trade Secrets
We sincerely apologise for the inconvenience you have experienced.
We have sent a separate email with the necessary details regarding your situation. Please let us know if there is anything further we can do to assist you.
We appreciate your understanding and hope to have the opportunity to improve your experience with our services
All products are great
26. November 2025
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
I like the trade secrets company
I like the trade secrets company, I love the product that I buy, however, their delivery is really incompetent. Incompetent. I probably will not order online again due to the fact that delivery took 6 days and multiple times that they said they showed up and did not.
24. November 2025
Antwort von Trade Secrets
We sincerely apologise for the inconvenience you have experienced and hope to have the opportunity to improve your experience with our services.As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Hair products
The products arrived very quickly and well package. The AG shampoo had extra tape to seal the spout which was somewhat effective.
28. November 2025
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Again great delivery and choice and…
Again great delivery and choice and ease of ordering. Thanks for making it simple. Happy holidays
27. November 2025
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
I placed my order on Nov 22 but I still…
I placed my order on Nov 22 but I still have not received my items and there is no update in the SHOP app
28. November 2025
Antwort von Trade Secrets
We sincerely apologise for the inconvenience you have experienced.
We have sent a separate email with the necessary details regarding your situation. Please let us know if there is anything further we can do to assist you.
We appreciate your understanding and hope to have the opportunity to improve your experience with our services.
This is a gift so I can’t comment
27. November 2025
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Fast deliver
26. November 2025
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
Antwort von Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase.
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