Today I had a luxury gel pedicure with callous removal and arguably one of the best pedicures I’ve had with Avanisha. She was gentle, asked if pressure, temperature of water and if I had any tender po... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
First time customer at Townhouse Bank. Awesome experience! Insha and Priya made took care of me. Insha suggested colors which I like very much both polished on my pedicure and cat eye on my manicure.... Mehr ansehen
Unternehmen hat geantwortet
Thank you to Ramune at Townhouse Canary Wharf for an amazing gel pedicure. She was also really understanding I ran slightly late because I got lost in the mall.
Unternehmen hat geantwortet
“I have been a loyal client at Townhouse Guilford for around18 months, visiting regularly and bringing several friends and family for treatments. So it was deeply disappointing when my appointme... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our Founder Juanita Huber-Millet launched Townhouse with one goal: to elevate the nail salon experience. We’ve thrown away the rulebook and reinvented it for the modern age, using years of industry research to perfect every aspect from start to finish. Say hello to flawless nail treatments, beautiful salons, and impeccable service that you can rely on every time.
Kontaktinformationen
Vereinigtes Königreich
- townhouse.co.uk
4,2
Gut
1809 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very thorough and detailed
Very thorough and detailed. Also very kind. Priya was fantastic.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your review! We’re so pleased to hear that Priya was thorough, detailed and kind throughout your appointment. We’ll be sure to pass your wonderful feedback on to her. We look forward to welcoming you back again soon. Love, Team T x
Freya was lovely and friendly and did…
Freya was lovely and friendly and did such a beautiful pedicure
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you for your review, Kelly! We’re delighted to hear that Freya was friendly and that you were happy with your pedicure. Love, Team T x
Loyal customers not valued
“I have been a loyal client at Townhouse Guilford for around18 months, visiting regularly and bringing several friends and family for treatments. So it was deeply disappointing when my appointment was cancelled with just over 24 hours’ notice and only a £5 voucher was offered.
I went into the branch to discuss it and asked to speak to the manager. The manager knows me personally as a regular client, but her response was dismissive and I felt unhelpful.
I was essentially told they were short-staffed and that these things happen. I completely understand staffing issues arise, but how loyal clients are treated when problems occur really matters.
It’s such a shame because I’ve genuinely loved the treatments themselves. Unfortunately, after this experience, I’ll be taking my business elsewhere.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Hi Kirsty,
We’re very sorry to hear about your experience and, in particular, that you felt disappointed by how the situation was handled. We truly value your loyalty, and it’s especially disappointing to hear that we let you down on this occasion.
We have reached out to you directly as we would really appreciate the opportunity to put things right and restore your trust in Townhouse.
Love, Team T x
I had a manicure and pedicure
I had a manicure and pedicure, and everything was perfect! :)
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
We’re delighted to hear that you enjoyed both your manicure and pedicure and that everything was perfect. We really appreciate your review and look forward to seeing you again soon. Love, Team T x
Had a lovely pedicure done by Nadia
Had a lovely pedicure done by Nadia. Lovely customer service
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your review, Tahmeena! We’re so pleased to hear you enjoyed your pedicure with Nadia. We’ll be sure to pass your kind words on to her. We look forward to seeing you again soon. Love, Team T x
Aisha was a fantastic technician
Aisha was a fantastic technician. Her work was beautiful and she clearly puts a lot of care into what she does. I will 100% be returning on my next trip to London.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your wonderful review! We’re delighted to hear you loved your nails and that Aisha’s care and attention to detail made such a great impression. Love, Team T x
Katryne made my experience very…
Katryne made my experience very relaxing. I had the most relaxing time. She was very friendly and lovely.
Thank you
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you for your review, Humma! We’re so pleased to hear that Katryne made your experience so relaxing and enjoyable. We hope to see you again soon. Love, Team T x
Great gel pedicure with Ramune at Townhouse Canary Wharf
Thank you to Ramune at Townhouse Canary Wharf for an amazing gel pedicure. She was also really understanding I ran slightly late because I got lost in the mall.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your review, Alexandra! We’re delighted to hear you had an amazing gel pedicure with Ramune. Love, Team T x
Great pedicure from Dany
Great pedicure from Dany. She was very sweet and had great attention to detail.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your lovely review! We’re so pleased to hear you had a great pedicure with Dany. Love, Team T x
Lovely manicure by Juchi
Lovely express manicure by Juchi - thank you!
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your review, Ellie We’re so pleased you enjoyed your express manicure with Juchi. We look forward to seeing you again soon. Love, Team T x
Fabulous as per usual
Fabulous as per usual - thanks ladies!
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thanks for your review Lola! We're so pleased you're happy with your nails. We hope to welcome you back soon. Love, Team T x
Neha always does an incredible job
Neha always does an incredible job! Flawless every time 🩷
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your lovely review, Mia! We’re so pleased to hear that Neha keeps delivering flawless results. We really appreciate your review and look forward to seeing you again soon. Love, Team T x
Neha was very lovely and my nails are…
Neha was very lovely and my nails are gorgeous! So pleased, thank you!
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you so much for your lovely review, Charlotte! We’re so happy to hear you’re pleased with your nails. We look forward to seeing you again soon! Love, Team T x
Melika was excellent
Melika was excellent. Such a beautiful manicure
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you for your lovely review – we hope to see you in salon again soon. Love, Team T x
Lauryn was lovely
Lauryn was lovely, love my gel nails, great service
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you for your lovely review – we hope to see you in salon again soon. Love, Team T x
Antwort von Townhouse
Thank you for your lovely review – we hope to see you in salon again soon. Love, Team T x
Yessica provided a wonderful pedicure…
Yessica provided a wonderful pedicure and was very helpful (and patient!) in choosing the perfect colour!
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you for your lovely review – we hope to see you in salon again soon. Love, Team T x
Lovely manicure and excellent customer…
Lovely manicure and excellent customer service from Priya
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you for your lovely review – we hope to see you in salon again soon. Love, Team T x
Great mani pedi with Zaina and Yuki!
Zaina and Yuki did an amazing job on my mani pedi! They were both really friendly and did really thorough jobs with my nails, especially making the light yellow colour nice and even.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Townhouse
Thank you for your lovely review – we hope to see you in salon again soon. Love, Team T x
Antwort von Townhouse
Thank you for your lovely review – we hope to see you in salon again soon. Love, Team T x
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