Just booked our due stay holiday to Tanzania & Zanzibar for my 60th next year September. Tony Bennett was my point of contact to arrange my dream hoilday. He was very helpful and supplied me wi... Mehr ansehen
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Das sagen Bewerter
After seeing a holiday to Thailand advertised on FB. I made an enquiry and received a message via WhatsApp from Grace, she has been absolutely fantastic, ensuring she meets all my needs, answering all... Mehr ansehen
Cant praise them enough helped me find a amazing hotel for a amazing price helped me when i lost something abroad, will use her services again she also helped my son with his holiday. Aria bennet Was... Mehr ansehen
Unternehmen hat geantwortet
Hi, So my review is only on my booking experience so far. From the first contact I have been dealing with a lovely lady called Emma Ward. Emma has been excellent! She has helped me book... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Tour Help UK specializes in delivering personalized travel experiences with an unwavering commitment to exceptional service and customer satisfaction. We provide a comprehensive range of travel solutions including flights, accommodation, curated tours, and end-to-end destination support ensuring every journey is seamless, enjoyable, and stress-free. Backed by a dedicated team available at every stage of your trip, we transform your travel plans into memorable, well-crafted experiences.
Kontaktinformationen
12 South Close, Crawley, West Sussex, United Kingdom, RH108DG, London, Vereinigtes Königreich
- +4402045772123
- info@tourhelp.co.uk
- tourhelp.co.uk
4,7
Hervorragend
539 Bewertungen
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Antwort von Tourhelp
Dear Em,
Thank you so much for taking the time to leave us a review!
We are delighted to hear that you experienced brilliant service with Clara. Providing top-quality support and smooth booking is always our priority, and Clara will be thrilled to receive your shoutout!
Thank you for choosing Tour Help UK, and we wish you a fantastic holiday!
Warmest regards,
The Tour Help UK Team
Andria has been amazing on helping me book my two holidays
Found these guys from an advert on Facebook when looking for a travel agent. Andria has been absolutely amazing I’ve been looking at booking a family holiday and changed my mind on the location twice and the dates. Andria was amazing she gave me so many options and quotes and tailored it all to what I was looking for. I have booked my first holiday with them and she made it so easy, and now I’m looking to book another holiday with her for next year. Communication has been great! Thank you andria
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Kiran,
Thank you so much for taking the time to share your wonderful experience!
We know that choosing the right destination and dates for a family getaway can take a few changes to get just right, so we are thrilled to hear how patient, attentive, and flexible Andria was throughout your planning. Providing tailored options and clear communication is what we strive for every day, and Andria will be delighted to know she helped make booking your first holiday so seamless.
We are so glad you found us, and we are equally excited to help you plan your next holiday for next year! Thank you for choosing Tour Help UK.
Warmest regards,
The Tour Help UK Team
Great company
Andria has been brilliant really helpful even with all the changes we have made to the booking, nothing has been to small. Thank you so much we are very excited about our upcoming trip.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Sarah Jane,
Thank you so much for taking the time to share your review!
We know plans can evolve, so we are thrilled to hear how helpful and accommodating Andria has been throughout all your adjustments. Making sure every detail is taken care of no matter how small is exactly what we aim for, and Andria will be delighted to read your kind words.
Thank you for choosing Tour Help UK. We share in your excitement and wish you a fantastic, unforgettable trip!
Warmest regards,
The Tour Help UK Team
Andria Soares has been absolutely…
Andria Soares has been absolutely wonderful in helping us plan our upcoming magical trip to Disneyland Paris. She is friendly, professional and very helpful and has made the whole process feel easy and exciting. We can’t wait for our adventure, and we are so grateful to Andria making it all happen.
Highly recommended.
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Wendy-Lou,
Thank you so much for leaving such a wonderful review and recommendation!
We are thrilled to hear that Andria Soares made planning your upcoming trip to Disneyland Paris so smooth, friendly, and exciting. Helping our guests feel completely supported while building anticipation for their adventure is what we strive for, and Andria will be delighted to read your kind words.
Thank you for choosing Tour Help UK. We hope you have an incredible, magical time on your Disneyland Paris holiday! ✨
Warmest regards,
The Tour Help UK Team
Booked before
Have booked before, they are such an amazing company to book with and the adviser Allen Scott was amazing help. He sorted everything out and is always there for advise
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Nigel,
Thank you so much for returning to book with us again and for leaving such a glowing review!
Welcoming back repeat customers is the highest compliment we can receive. We are delighted to hear that Allen Scott provided amazing support, handled every detail smoothly, and was always on hand to offer helpful advice. Allen will be thrilled to read your kind words!
Thank you for your continued trust in Tour Help UK. We wish you another incredible holiday, and we look forward to assisting you again in the future!
Warmest regards,
The Tour Help UK Team
Excellent customer service
Aria was so helpful with booking our family trip. Any questions were answered quickly and efficiently.
She even went the extra mile for us when I put an extra request to her.
Will definitely use Aria and this company again.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Mrs Brebner,
Thank you so much for taking the time to leave such a wonderful review!
We are thrilled to hear that Aria delivered excellent customer service and made planning your family trip smooth and efficient. Going above and beyond to accommodate special requests and answer every question promptly is what we aim for, and Aria will be delighted to read your kind words and recommendation.
Thank you for choosing Tour Help UK. We wish you and your family an incredible holiday, and we look forward to helping you plan your next trip!
Warmest regards,
The Tour Help UK Team
Disneyland Paris
I'm booking my daughter a surprise trip to Disney, I have been dealing with Robert Hamilton, up until now I've had a positive experience and been ensured it will best the best trip next year.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Paula,
Thank you so much for leaving us such a lovely review!
Planning a surprise trip for your daughter is so special, and we are thrilled to hear that your experience with Robert Hamilton has been so positive so far. Robert takes great pride in tailoring every detail to perfection, and he will be delighted to know he's helped build your confidence for this trip.
Thank you for trusting Tour Help UK with such an exciting occasion. We are looking forward to helping you make this an unforgettable, magical experience for your daughter next year! ✨
Warmest regards,
The Tour Help UK Team
Booked Disney Paris with a fabulous…
Booked Disney Paris with a fabulous fella called Alan could not have been easier , and done us a great deal .will definitely use this company again I just hope it's Alan that answers my call😘
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Christine,
Thank you so much for taking the time to share your review!
We are thrilled to hear that Alan made booking your Disneyland Paris trip so smooth and helped you secure a great deal. Providing friendly, hassle-free service is what we strive for every day, and Alan will be absolutely delighted to read your lovely compliment.
Thank you for choosing Tour Help UK and for your recommendation. We hope you have an incredible, magical time in Disneyland Paris! ✨
Warmest regards,
The Tour Help UK Team
I got recommended this company and they…
I got recommended this company and they were brilliant. Ryan Hunt was brilliant answer all my questions over hours of helping me booked my trip away to Disneyland Paris. Thank you again for your help
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Nicola,
Thank you so much for taking the time to leave such a wonderful review!
We are thrilled to hear that you were recommended to us and that Ryan Hunt delivered such a brilliant experience. Taking the time to answer all your questions and ensure every detail of your Disneyland Paris trip is covered is exactly what we strive for, and Ryan will be delighted to read your kind words!
Thank you for choosing Tour Help UK. We wish you an incredible, magical time on your upcoming holiday! ✨
Warmest regards,
The Tour Help UK Team
I contacted tourhelp online for Disneyland holiday
I contacted tourhelp online for Disneyland holiday for a family of 5. I got speaking to Aria Bennet. She was absolutely fantastic. Very patient s I wasn't sure what I really wanted. (I changed my mind a few tkmes) Everytime I came back with a different request, Aria was so fast and so patient. Nd at the end she hot me the deal that I really liked after checking the reviews online. The process was really fast.
I would 100% recommend this company and especially Aria Bennet.
Thank you
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Blerina,
Thank you so much for taking the time to share your review!
Planning a family trip for five can take a few revisions to get every detail just right, so we are delighted to hear how patient, prompt, and supportive Aria Bennet was throughout the process. Helping you explore different options until you found the perfect deal is exactly the level of service we aim to provide, and Aria will be thrilled to receive your kind words and recommendation.
Thank you for choosing Tour Help UK. We hope you and your family have a truly magical and memorable Disneyland holiday! ✨
Warmest regards,
The Tour Help UK Team
I have booked my Disneyland holiday…
I have booked my Disneyland holiday with Robert. Everything went smoothly and he was happy to answer all my questions at all times.
I recommend booking holidays with Tourhelp for a worry free time.
Thank you Robert for your support and patience
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Diana,
Thank you so much for your fantastic review and recommendation!
Planning a Disneyland holiday involves plenty of details, so we are delighted to hear that Robert provided the patience, support, and quick answers needed to make your booking completely worry-free. Ensuring our guests feel supported every step of the way is always our top priority, and Robert will be thrilled to read your kind words.
Thank you for choosing Tour Help UK. We wish you a magical and unforgettable time on your trip! ✨
Warmest regards,
The Tour Help UK Team
Great experience very helpful
Great experience very helpful, new to all Disney stuff and has helped massively booking it all so I don’t have to worry about all that
Highly recommended
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Falon,
Thank you so much for taking the time to leave us such a great review!
Navigating Disney trips for the first time can certainly feel overwhelming with all the details involved, so we are thrilled to hear that our team was able to take the stress off your shoulders and handle everything smoothly. Helping you feel confident and excited about your holiday is always our goal.
Thank you for choosing Tour Help UK and for your high recommendation. We wish you a truly magical and memorable Disney trip! ✨
Warmest regards,
The Tour Help UK Team
Alan is a star
Right from the start Alan helped me find the perfect surprise trip for my son, nothing was too much for Alan. Every question and request I had, he completed without hesitation and fuss.
Highly recommend using Alan and I will be using his services again in the future. Thanks again 🙌🏼
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Tara,
Thank you so much for leaving such a fantastic review!
Planning a surprise trip for family is always special, and we are thrilled to hear that Alan made the whole experience smooth, effortless, and stress-free. Going above and beyond to answer every question and accommodate every detail is what we strive for, and Alan will be delighted to read your kind words.
Thank you for choosing Tour Help UK and for recommending our services. We hope you and your son have an unforgettable surprise trip, and we look forward to helping you plan your next adventure!
Warmest regards,
The Tour Help UK Team
Robert was really and helpful when…
Robert was really helpful when planning our holiday as I had to keep changing the dates due to work. Robert has sent a very detailed invoice with a simple to follow payment plan. Robert responds straight away to any messages which is very helpful. We are very much looking forward to our trip next year.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Leanne,
Thank you so much for taking the time to leave such a wonderful review!
We know that fitting holiday plans around work commitments can sometimes be tricky, so we are thrilled to hear how helpful Robert was in adjusting your dates and setting up a clear, easy-to-follow payment plan. Prompt communication and clear details are priorities for us, and Robert will be delighted to know his efforts made such a positive difference.
Thank you for choosing Tour Help UK. We hope you have an incredible trip next year, and we are always here if you need anything else in the lead-up to your holiday!
Warmest regards,
The Tour Help UK Team
Ryan Hunt has fulfilled all our…
Ryan Hunt has fulfilled all our requirements for our holiday and been a great assistance to us. From enquiry to booking, nothing was any trouble. Delighted with our deal. Thank you
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Stuart,
Thank you so much for taking the time to share your review!
We are delighted to hear that Ryan fulfilled all your requirements and delivered great assistance from your initial enquiry right through to confirmation. Ensuring you get a fantastic deal while making the entire booking process effortless is always our goal, and we will be sure to share your lovely feedback with Ryan!
Thank you for choosing Tour Help UK, and we wish you a fantastic holiday!
Warm regards,
The Tour Help UK Team
Very disappointing and misleading…
Very disappointing and misleading experience. I booked with TourHelp after seeing an advert stating that their holidays were ATOL protected. After paying my deposit, I was later told that my particular holiday was not ATOL protected and they were unable to provide me with the financial protection I had expected when booking.
I therefore decided to cancel and requested a refund of my £20 deposit, but TourHelp has refused to refund me. I feel extremely disappointed with the way this has been handled and believe customers should be given clear and accurate information about the financial protection attached to their booking before paying any money. Based on my experience, I would not book with them again.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Demie,
Thank you for bringing your concerns to our attention. We take feedback regarding transparency and customer protection very seriously, and we sincerely apologize for any confusion or frustration caused regarding the financial protection of your booking.
We aim to ensure all details surrounding our packages and bookings are communicated clearly before and after confirmation. Because holiday packages and standalone arrangements carry different forms of protection under travel regulations, we appreciate how important clarity on ATOL protection and booking terms is for our guests.
We would like the opportunity to review your booking details, examine the communication around your deposit, and work directly with you toward a fair resolution. Please email our management team at info@tourhelp.co.uk with your booking reference so we can look into this matter immediately.
Sincerely,
The Tour Help UK Team
Don’t send vouchers and let people down
Don’t send vouchers and let people down
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Matt,
Thank you for sharing your feedback with us. We are sincerely sorry to hear about your experience and any frustration caused regarding your vouchers.
Delivering booking documents and vouchers promptly is a essential part of our service, and we apologize for failing to meet your expectations in this instance.
We would like to look into this urgently and ensure everything is resolved for you. Please email our management team directly at info@tourhelp.co.uk with your booking reference and details so we can investigate what happened and assist you right away.
Sincerely,
The Tour Help UK Team
Fantastic Service from Tourhelp and…
Fantastic Service from Tourhelp and Robert Hamilton
We recently booked a family trip to Disneyland Paris for November through Tourhelp, with Robert Hamilton arranging everything for us, and we honestly couldn’t be happier with the service we received.
From the very beginning, Robert was incredibly helpful, friendly and professional. Nothing was ever too much trouble, and he was always happy to answer questions, look into different options and make sure everything was exactly what we wanted.
Organising a family trip can sometimes feel like a bit of a headache, but Robert made the whole process straightforward and stress-free. His attention to detail and willingness to go the extra mile really stood out.
We would highly recommend Tourhelp, and especially Robert, to anyone looking to arrange a holiday. Fantastic service from start to finish, and we’re really looking forward to our Disneyland Paris trip in November! ⭐⭐⭐⭐⭐
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Daren,
Thank you so much for taking the time to share such a wonderful review!
We are delighted to hear that Robert was able to make planning your family trip to Disneyland Paris stress-free and enjoyable. Tailoring options to your exact preferences and taking the headache out of travel planning is what we strive for, and Robert will be thrilled to read your kind words about his attention to detail.
Thank you for your high recommendation and for choosing Tour Help UK. We hope you and your family have a magical, unforgettable time in Disneyland Paris this November! 🌟
Warmest regards,
The Tour Help UK Team
Very good communication with Clara
Very good communication with Clara. We asked for other options and she was able to provide them. Very smooth and easy booking.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Dear Emily,
Thank you so much for leaving us such a fantastic review!
We are thrilled to hear that Clara was able to assist you with alternative options and make your booking process smooth and hassle-free. Providing flexible, clear communication is always our priority, and we will be sure to pass your kind words along to Clara she will be delighted to hear them!
Thank you for choosing Tour Help UK, and we wish you a wonderful and memorable trip!
Warm regards,
The Tour Help UK Team
We’ve just booked disneyland with Clara…
We’ve just booked disneyland with Clara Hunt for March next year! I have constantly bombarded her with questions and changes to my booking and she’s been excellent and helped me every single time! it was so easy to book and a really good price! we’re really looking forward to our trip! Thank you Clara for making our little boys dream come true! x
Hollie Cox
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Hollie,
Thank you so much for your lovely review! We’re delighted to hear that Clara has been so helpful and patient, even with all the questions and changes along the way.
It’s wonderful to know you found the booking process easy and the price great. Most importantly, we’re thrilled that we could help make your little boy’s dream of visiting Disneyland Paris come true!
We hope you have an absolutely magical trip next March and create some unforgettable family memories. Thank you for choosing Tour Help!
Kind regards,
The Tour Help UK Team
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