I have been purchasing from Tobacco Stock for several years, and have always found them to be honest, efficient and reliable. This is the first time I had to contact them by email with a question/requ... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve made 2 purchases and have received my orders within a week using the low cost shipping option. How can you complain? Good service, good products, I’m a regular customer from here on in. Thanks.
Ordered some hookah tobacco and waited a week. They mistakenly thought the flavor ban for shisha applies to California, it took another three days to get my money back. Other companies here (5starhook... Mehr ansehen
Unternehmen hat geantwortet
I have been ordering merchandise from Tobacco Stock.com for the past couple of years. Their products are always of highest quality and value. They also periodically send out coupons for further sav... Mehr ansehen
Unternehmensdetails
Über Tobaccostock
Vom Unternehmen geschrieben
Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.
Kontaktinformationen
125 N. Willow st, ste B, 99611, kenai, Vereinigte Staaten
- 8448776653 ext: 333
- sales@tobaccostock.com
- tobaccostock.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick, efficient and pleasant with good results.
I have ordered from Tobacco Stock many times. This was the 1st time I ever encountered an issue with my delivery. When I contacted them to inquire I had received a response very quickly and pleasantly from their team and it was handled efficiently with results within a couple hours. They messaged me throughout to keep me informed and I was truly grateful to be able to receive another shipment to be sent almost immediately. I will continue to shop with them and encourage others to do the same. Thank you!! : ))
Received product
Received product, great quality, fresh. Customer service Very professional and attentive.
Excellent customer service
My order never arrived but I'm sure it was delivery and not Tobacco Stock. It took a little time with customer service but they did investigate and reshipped my order with out further charges. I appreciate their willingness to work with me. Never had any issues before.
Great customer service, good prices
Great customer service, good prices though some repeat customer coupons would be good, my go-to shop for pipe tobacco and tubes
Thank you for taking care of the order.
I completed a prior survey...see that…Experience with Purchase that Ended Very Well. Very Good
I completed a prior survey...see that for background info. about an exceptional service employee (Anna D). When that purchase had a problem, likely from my actions as noted in the survey, Anna was remarkably effective in communicating with me and getting my subsequent repurchase executed. Given the state of the employment market these days, you'd be wise to keep her.
Thorough and precise.
This was the first time I had a mistake…
This was the first time I had a mistake in my order and when I did they fixed it right away my order is almost always on time and very seldom delayed unless a holiday and I ordered from tobacco stock at least once a month wonderful company with wonderful people working pancakes and you know auntie can I have more
Excellent customer service!
I had ordered the wrong size tubes, emailed them and they took care of it promptly. Great customer service!! I highly recommend them for all your RYO needs. Excellent selection and prompt service.
Terrific Customer Seevice!
Good Customer Service
I have been order from here for about 4 years now. I had a package get lost in transit via usps. I sent an email and Anna immediately responded and started investigating. She also kept me up to date every step of the way. In the end Anna was very helpful, and I was very satisfied with both the customer service and the outcome.
Best product & shipping 👍🏼
I’ve been ordering for this sight for a…
I’ve been ordering for this sight for a little ng time and I am very happy. This is my first time contacting customer service and I was very happy with my experience. And thank you for sending me your phone number I appreciate it 😁😁
I was sent the wrong product and was a…
I was sent the wrong product and was a little frustrated with how it was going to be handled. Spoke to someone about it this morning and it was rectified very quickly and I am very satisfied,and will continue to use tobacco stock for all my tobacco needs
I give you all 5 stars and thank you…
I give you all 5 stars and thank you for making good on my lost order
Quality service and reliable.
When the USPS delivery messed up, TobaccoStock went the extra mile to make sure my order was delivered. They contacted me after USPS reported successful delivery to verify that was true after USPS fixed the mistake.
I have yet to be disappointed by TS. They went above and beyond, this last order.
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