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Ticketek Australia Bewertungen 

4.073
•
TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Acting and dance was spectacular all round , visually with costumes set changes flawlessly done and lighting adding to the dramatic experience. Sound could have been a little crisper with some chosen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I purchased tickets for a concert using AMEX reward points. AMEX confirmed that the purchase was successful and deducted the points from my balance. The tickets never appeared in my account. When I fo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I purchased a VIP ticket to watch a dream concert of LANY last March. Im so excited about this, they’re my favorites and ILYSB is the song played during our wedding, Im a fan since their humble beginn... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I lodged my enquiry around 7pm. It did state that there was alonger than usual wait. Well, I had a reply from Michelle within half an hour. I wasn't able to access my order history throught the webs... Mehr ansehen

Unternehmensdetails

  1. Tickethändler

Vom Unternehmen geschrieben

Ticketek is Australia's leading provider of tickets to the biggest and widest range of great live entertainment across Australia including Music, Theatre, Sports, Exhibitions, Family, Special Events and more.


Kontaktinformationen

Promotion box for Ticketek Australia

Download the Ticketek App

Buy tickets fast, get alerts and share the live experience!

4,4

Hervorragend

TrustScore 4.5 von 5

4073 Bewertungen

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Hat 97 % seiner negativen Bewertungen beantwortet

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4,4

Alle Bewertungen

(4.073)

1.676 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Perth arena is an absolute joke

Perth arena is an absolute joke, the staff couldn't even operate the entrance gates, trying to scan the tickets from the app and the wallet wasn't working.
The sound was terrible with an echo meaning Urzila could hardly be heard

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

We are sorry to hear about the entry scanning trouble and the acoustics issue with the echo affecting the show.

Bewertet mit 5 von 5 Sternen

Apart from the queues getting in to the…

Apart from the queues getting in to the building it was a good experience. Friendly staff, good options for drink and snacks.

31. Juli 2026
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Antwort von Ticketek Australia

Great to hear staff, drink and snack options all left a positive impression despite the entry queues.

Bewertet mit 5 von 5 Sternen

Awesome stand up set

Awesome stand up set! She’s amazing at what she does. Laughs from start to finish. Loved her safe word for the crowd too, 2 people ended up getting kicked out. She’s amazing and I’ll definitely see her again when she returns ☺️

31. Juli 2026
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Antwort von Ticketek Australia

So glad the set delivered laughs from start to finish, looking forward to having you back next time she returns!

Bewertet mit 5 von 5 Sternen

It is a ritual for us

It is a ritual for us! Myself, my two daughters (South Africans) and my next door neighbour, who is Australian, have been to the last 3 concerts here in Perth! Bloody amazing and so bloody funny! Thank you for an absolutely splendid evening! Will be seeing you next year again! THAT IS A PROMISE!

31. Juli 2026
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Antwort von Ticketek Australia

So glad this has become such a beloved ritual across three concerts now, looking forward to holding you to that promise next year!

Bewertet mit 5 von 5 Sternen

10/10 customer service

customer service team is attentive with updates and actually helped me out when I had trouble with tickets 🙏❤️❤️❤️

2. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

So glad the customer service team's attentiveness and support made such a positive difference for you!

Bewertet mit 5 von 5 Sternen

Show was excellent (as always with…

Show was excellent (as always with Urzila), getting into the venue wasn’t so smooth, took about 30 mins to get into the venue and bag drop for bags over the size of A4 had to be checked in and left somewhere else. At least we know this for next time

31. Juli 2026
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Antwort von Ticketek Australia

So glad the show delivered as excellent as always. Appreciate you flagging the entry wait time and the bag size policy too, good to know it'll be smoother next time round.

Bewertet mit 4 von 5 Sternen

Urzila Carlson

The entertainment, singers, comedians, theatre productions etc that you are getting to such a big venue.
Unfortunately the sound in the Arena was extremely echoed and at times, we had no idea what was being said by Urzila, this was very disappointing as it interrupted the flow of her set.
The seats in the higher rows are also extremely close together, with barely any foot room infront. It was quite warm, with no air flow.
The food was nice, though over priced, but you expect that for a venue when attending a show.
The building is reasonably easy to get to and navigate.
Urzila herself was FANTASTIC!

31. Juli 2026
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Antwort von Ticketek Australia

So glad Urzila herself was fantastic despite the arena issues. Appreciate the detailed feedback on the echo, seating space, air flow and food pricing too.

Bewertet mit 5 von 5 Sternen

Great show

Great show, one of the best comedians;

31. Juli 2026
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Antwort von Ticketek Australia

Great to hear the show earned such high praise as one of the best comedians you've seen!

Bewertet mit 5 von 5 Sternen

Some Very Helpful Staff

Great night out.
I would like to highlight how great your team were about my disability and restricted mobility issue. They were helpful right from the start when I picked up my tickets to getting to my seat / place in the disability section. It just makes my night so much better as I have been to shows etc before where I am made to feel that I'm just a burden and inconvenience and it has ruined the whole experience
The only negatives I have are
1. The light wasn't working in the disability toilet in the RAC lounge and because the main gates hadn't opened yet I couldn't go into the foyer to use those ones. Hence I had to wait about half an hour to go to the toilet.
2. When trying to exit I obviously needed the lift but people just kept forcing their way in and as it takes me a bit of time to get into the lift I wasn't able to get in as it filled up with people very quickly. I understand some people have hidden disabilities but there has to be a better way, as I was quite often pushed or blocked in the line. I will however add that a staff member came to the aid of myself and another lady in a wheelchair and ushered us into a lift on the side. Thank you to that staff member it was much appreciated

31. Juli 2026
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Antwort von Ticketek Australia

So glad the team's support around your mobility needs, from ticket pickup through to seating, made such a positive difference to your night, and that a staff member stepped in to help with the lift too. Appreciate you flagging the toilet lighting issue and lift access congestion, that's valuable detail for accessibility improvements.

Bewertet mit 5 von 5 Sternen

Urzila…..always a great show!

Always a great show & laugh til you cry with Urzila! And LOVE the safe word to kick out the idiots. Was also well run, easy to get drinks and easy to get in and out of the arena.

31. Juli 2026
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Antwort von Ticketek Australia

So glad parking, seating and the show itself all came together for such an amazing night!

Bewertet mit 5 von 5 Sternen

Amazing night!

Amazing night!! From parking to getting to our seats was easy. Urzila was hilarious just an all round great night.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

So glad parking, seating and the show itself all came together for such an amazing night!

Bewertet mit 4 von 5 Sternen

Urzila was great

Urzila was great. The seats on the floor were much more comfortable than the seats in the tiered area. Unfortunately the two rude women sitting behind us spoilt the show for everyone around them by talking throughout and yelling out pointless comments.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

Great to hear Urzila delivered and that the floor seating was a comfortable choice. Sorry to hear other patrons nearby impacted your enjoyment of the show.

Bewertet mit 5 von 5 Sternen

Great night

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

Great to hear it made for such a great night!

Bewertet mit 3 von 5 Sternen

Great comedy. Ok venue.

The night was really great, loved the comedy and the audio visual was on point for a change. Options for food and drink weren't that great and super expensive. Staff checking bags at the door could have been friendlier, and how nice would it be to be greeted in English instead of cussed at by an angry foreigner who doesn't appreciate their job?! Not impressed that I had to turn out an unopened bottle of water.
At least the turnstiles worked first time I suppose.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

Great to hear the comedy and audio visual quality stood out for you. Appreciate the feedback on food and drink options, pricing, and the entry bag check experience too.

Bewertet mit 5 von 5 Sternen

Love Urzila

I see Urzila every time she comes to Perth and she never disappoints. I go with my daughter in law and have done for the last 5 years. So glad she moved to Rac it was the best night out. Thanks Urzila !!! PS see you next year

31. Juli 2026
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Antwort von Ticketek Australia

So glad five years running with your daughter in law continues to deliver such a great tradition, and that the move to RAC made this the best night out yet!

Bewertet mit 5 von 5 Sternen

My wife nearly wet herself from…

My wife nearly wet herself from laughing so much.
It was fairly quick to get into the venue and find our seats, even with all the people. Having it in the city this year made taking the train in a no brainier - no parking nightmares!
Booking was fairly easy and being able to share the tickets is great but it can get a bit glitchy sometimes. To me about six attempts to book another show earlier in the week.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

So glad the show had your wife laughing so hard, and that the city location made the train commute such an easy choice this year. Appreciate the note on ticket sharing glitches and the booking attempts for the other show too.

Bewertet mit 5 von 5 Sternen

Very funny

Very funny. Great night

31. Juli 2026
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Antwort von Ticketek Australia

Great to hear it made for such a funny, enjoyable night!

Bewertet mit 5 von 5 Sternen

She was very funny

She was very funny and the Entertainment centre is so much better that the Casino. Seating is good and parking is great.

27. Juli 2026
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Antwort von Ticketek Australia

Great to hear the venue, seating and parking all worked out so well for you, and that the show hit the mark too.

Bewertet mit 1 von 5 Sternen

Scam add-ons!

I purchased the refundable ticket option specifically for peace of mind, in case unforeseen circumstances prevented attendance. Unfortunately, when my father was unexpectedly hospitalised requiring a nasogastric feeding tube, I discovered that claiming a refund was anything but straightforward.

The claims process requires extensive personal and medical information, including obtaining a medical certificate from the treating doctor. At a time when families are already dealing with serious illness, the last thing they should be doing is chasing paperwork from busy hospital doctors and surgeons and uploading sensitive personal documents. They even wanted official proof showing how we were related.

While the terms may technically allow these requirements, they are not what most customers would reasonably expect when purchasing a "refundable ticket" add-on. The process feels unnecessarily burdensome and creates the impression that legitimate claims are being made as difficult as possible.

I have ultimately decided not to pursue the refund because the time, stress and emotional energy required simply aren't worth it while supporting a loved one who is currently in hospital. That, to me, defeats the entire purpose of paying extra for refundable tickets in the first place.

I won't be purchasing this add-on again (or maybe anything that requires using Ticketek!) and I would encourage others not to bother either.

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ticketek Australia

Hi Rebecca, We’re very sorry to hear about your father’s hospitalisation and the additional stress you experienced during what was already a difficult time. Refundable Tickets is an optional add on with its own terms and conditions and refund process. If you would like our Customer Solutions team to review your experience with the Refundable Customer Experience team and see how we may be able to assist, please submit a request through our Help Centre (https://help.ticketek.com.au/hc/en-us/requests/new if you'd like this looked into further).

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