I purchased a torque converter from Thoroughbred Diesel that appeared to be drop-shipped from DPC. I sent back the core to the address provided on the paperwork on the box and followed all the instruc... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a hitch and paid for it immediately and was told 3 to 5 days shipping , half a month later still no parts so i called they made a mistake and never shipped it , and said three to 5 days again... Mehr ansehen
Unternehmen hat geantwortet
6 days until 1 product showed up small bag of a couple of O-rings and a screen for a IPR sensor Other order was nothing but more injector O-rings no communication when $35 in shipping I receive one ho... Mehr ansehen
Thank you for the great customer service. Even though UPS completely botched the delivery you guys immediately stepped up not once, not twice but three times. No excuses, no complaining, no hesitation... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
4843 Rockwell Road, 40391, Winchester, KY 40391
- 1-866-737-4966
- sales@thoroughbreddiesel.com
- thoroughbreddiesel.com
1,6
Ungenügend
2434 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 18 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
this is a middleman company for diesel…
this is a middleman company for diesel parts. They sold me 2 bad parts. 1 was a used part for my transmission and a waterpump made by dieselsite. the waterpump fell apart in my block after 500 miles. the impeller spun off and caused $2000 in damage. thourobred would not help at all with the damage and dan from dieselsite said it was installed incorrect! Its 2 bolts, how is that even possible? Buyer beware dieselsite parts are just knock offs. chinees part last longer.
5. Dezember 2019
Bewertung ohne vorherige Einladung
Didn't hold up to their end of the bargain.
Ordered a high pressure pump. All went well, except the pump was faulty. Stuff happens, no big deal. They sent out another and said they'd pay to have it installed if the old pump was faulty. The new pump has been running great now for 3 weeks and they refuse to pay for what they agreed to. They tell me the pump was ok, the spec sheet they sent me ACTUALLY shows the fault.
27. Januar 2019
Bewertung ohne vorherige Einladung
Bought from there a few times and have…
Bought from there a few times and have called for information when I had problems with my and I was helped right away. I ordered a down pipe for my 12 ram and got the wrong part and they emailed me a shipping label for me to ship it and as soon as I shipped it they sent me the correct pipe. I believe it was just a miss understanding between me and the salesman.
17. Oktober 2018
Bewertung ohne vorherige Einladung
My wife purchased the EGR62 kit for…
My wife purchased the EGR62 kit for my'04 F250. On the website it says kit comes with detailed instructions. It does not, If I would have gotten the EGR60 kit then I'd have gotten instruction. Also , it says on your website it does not require removal of intake. Correct me if I'm wrong here . But ain't the damn egr cooler under the intake ??? I think it is wrong to not give something in the kit that you say is there. Or is it I didn't spend enough money at your business ? When I called the store I was told by a guy he'd email them right out to me.1.5 hours later I called again , cause I haven't received them and was told the instructions don't come with that kit . I'd need to purchase the EGR60 kit to get instructions. Funny , I went on to sinister diesel website and they sell a similar kit , and was able to print off instructions for it . I know who is getting my money net time.
3. Oktober 2018
Bewertung ohne vorherige Einladung
Shop ordered an IDM for my 7.3 through…
Shop ordered an IDM for my 7.3 through them. Was told one week to build it 1 day to ship it. It has been 21 days. And they still keep getting crap excuses. I will never do business here.
25. April 2018
Bewertung ohne vorherige Einladung
I placed an order online and was later…
I placed an order online and was later contacted because the item was out of stock. No big deal. I went on the website and found a different version then resubmitted. Once again, I was contacted the next day because that item was also out of stock. This time I placed the replacement order over the phone and used the website and the customer service reps real-time inventory to make sure we didn't waste any more time.
Found an item, was told it was available. googled the wheels to see how they would look on my truck and noticed a few different versions of the same wheel. I checked with the rep before getting off the phone on which version I would be receiving.
1 week later, wheels finally arrive....the wrong set. Called them back to sort out the issue and was giving a racket about how they are going to process the return but basically played the card that they re doing me a huuuuuge favor. I should have read other reviews before working with this company.
10. April 2018
Bewertung ohne vorherige Einladung
Terrible company
Terrible company! Advertised an Edge programmer would ship with free next day air. They shipped it ground, I called and spoke to customer service and they said there was nothing they could do. They could send me some stickers but that was it.
FRAUD!
2. März 2018
Bewertung ohne vorherige Einladung
Antwort von Thoroughbred Diesel
Gary,
When approving and processing the order, the employee overlooked the NDA and indicated for the package to go ground. It was an honest mistake which our staff member from the tracking department advised you of. You requested a refund but you were not charged for ground shipping nor were you charged for the NDA (which was free to begin with. Again this was an honest mistake and there was nothing for us to refund, we can't discount the product itself either as this would void the warranty but you hung up on our rep before she could tell you that piece of information as well. This is not a case of fraud but rather and honest mistake which we are addressing with the employee responsible.
Good customer service
Received a defective pump. Customer service is good. Returned pump. (Paid $17). Got a new pump that works
26. Februar 2018
Bewertung ohne vorherige Einladung
Quick shipping great parts
Quick shipping great parts. Will definitely buy from here again
10. Februar 2018
Bewertung ohne vorherige Einladung
Came just in time to get my build …
Came just in time to get my build finished up, great company 👍🏼
8. Dezember 2017
Bewertung ohne vorherige Einladung
They did a great job.
7. Dezember 2017
Bewertung ohne vorherige Einladung
Amazing customer service and thank you …
Amazing customer service and thank you for all the YouTube videos there amazing thanks, have had helped me a lot
6. Dezember 2017
Bewertung ohne vorherige Einladung
Straight up
Straight up, no bullsh#it and straight to the point. Thanks y"all! Thats the only complain i have, wont let me type what i want to type.
6. Dezember 2017
Bewertung ohne vorherige Einladung
Happy Customer
5. Dezember 2017
Bewertung ohne vorherige Einladung
It was quick easy to navigate and fast …
It was quick easy to navigate and fast shipping , packaging was exceptional
5. Dezember 2017
Bewertung ohne vorherige Einladung
Great service and parts fit perfict
27. November 2017
Bewertung ohne vorherige Einladung
Ups vs usps!
Everything worked out well. I wish you used usps so i would have recived it sooner.
24. November 2017
Bewertung ohne vorherige Einladung
Fast and easy shipping
Fast and easy shipping package wasn't damaged and fit great. Definitely shopping with Thoroughbred again!
23. November 2017
Bewertung ohne vorherige Einladung
Very fast accurate and professional …
Very fast accurate and professional service
23. September 2017
Bewertung ohne vorherige Einladung
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