Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered after 5pm eastern time. Received my order at 12:30 the next day. Wiring harrness for cummins to convert 06 to 03/05 aluminum valve cover style. Great product!!!! Thank you. We need mo... Mehr ansehen
By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... Mehr ansehen
Pure Diesel went over and above to remedy an issue with my order. Although it was a shaky start, I have full confidence in PDP and there selection of parts. I also believe that any business experien... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Vom Unternehmen geschrieben
Kontaktinformationen
2600 S Galvin Avenue, 54449, Marshfield, Vereinigte Staaten
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Hervorragend
5767 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good service friendly staff
30. Juni 2026
Super fast shipping
I ordered after 5pm eastern time. Received my order at 12:30 the next day. Wiring harrness for cummins to convert 06 to 03/05 aluminum valve cover style. Great product!!!! Thank you. We need more of this type of product.
16. Juni 2026
I had a slight problem and they have…
I had a slight problem and they have done nothing but be understanding and super helpful!
12. Juni 2026
PDP has most excellent Customer Service!
PDP has most excellent Customer Service trained Employees! 🤝🏻👍🏻
Pleasant attitudes from everyone & knowledgeable about products and/or willing to get answers if they didn't already know AND calls back/email/communicates with updates!
8. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Trying to return a part
Trying to return a part, seems whom ever is responding to the emails is just trying to be difficult. I’m not sure how many ways I have to explain that a part I ordered does not fit and I replaced that part with a stock part off another motor… soooo I assume that you have sent the wrong part. Whether I ordered the wrong part or you sent the wrong part it doesn’t fit and it needs returns!
2. Juni 2026
Antwort von Pure Diesel Power
Kaylee, we’re sorry for the frustration here. After reviewing this further, the initial denial should not have been the final answer, and we have addressed that internally with our returns department.
That is also why I personally called you after seeing your concern, so we could better understand what happened and try to get to the bottom of the fitment issue. If the part is defective, damaged, incorrect, or there is another product-related issue, we can absolutely work with the manufacturer to try to get this resolved.
To move forward, we still need the information and photos that were requested. Specifically, we need clear photos of the harmonic balancer itself, including any part numbers, labels, markings, damaged areas, and photos showing the exact area where it would not fit. The manufacturer needs this information to determine whether this is a fitment issue, shipping damage, an incorrect part, or a possible defect.
Our most recent correspondence on June 15th again requested these photos and details, but we have not received a response yet. We are not trying to make the process difficult. We are trying to gather the information required so the manufacturer can review the issue properly and advise us on the next step.
Please send the requested photos and fitment details as soon as possible so we can continue working toward getting this situation resolved.
Excellent communication
Excellent communication. Great customer service which is getting harder to come by these days. Thanks!
29. Mai 2026
just great with this order
21. Mai 2026
I had an issue with a part they…
I had an issue with a part they corrected the issue and were helpful and very easy to get a hold of. I look forward to doing business with pure diesel power in the future
22. Mai 2026
Bewertung ohne vorherige Einladung
the personal touch that the owner puts…
the personal touch that the owner puts in to every order. like a big little elf that helps bring happiness to diesel truck owners
12. Mai 2026
Pure Diesel went over and above to…
Pure Diesel went over and above to remedy an issue with my order. Although it was a shaky start, I have full confidence in PDP and there selection of parts. I also believe that any business experiences the occasional glitch, the way that issue is handled, is the difference between a shoddy operation, and a quality company. I have FULL CONFIDENCE in PDP’s ability to provide Quality parts, and the Grace to own occasional miscues, to the satisfaction of the customer.
I will definitely be using PDP for future parts!
R. Mayfield
11. Mai 2026
You guys still haven't sent my return…
You guys still haven't sent my return email. Also advertised measurements for a part that wasn't even close to what I needed
11. Mai 2026
Antwort von Pure Diesel Power
We’re sorry for the frustration. A return label was sent on Friday, May 12th, but it sounds like it may not have reached your inbox. Please check your spam/junk folder, and we’d be happy to resend it right away.
We also tried reaching out by phone because we’ve used this part in the application you asked about, and we’d really like to understand what didn’t fit or measure correctly in your case. If there is an issue with the listed measurements or application information, we want to review it and get it corrected.
Please contact us directly so we can help resolve the return and better understand what happened with the fitment. Thank you.
Amazing people!
7. Mai 2026
Customer service was top tier
Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at no extra cost. Parts arrived within a couple days. Will continue to do business with them. Thank you for the fantastic support
28. April 2026
Excellent Customer Service!!
15. April 2026
Great service and product
13. April 2026
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