VeenoBewertungen 

129
TrustScore 4 von 5

4,0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had an amazing time at Veeno Wine Bar in Chester, enjoying a perfect view of The Duke of Westminster’s wedding at Chester Cathedral. The bar offers an unbeatable spot to admire the cathedral's fron... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My son gifted me a wine tasting experience voucher for Christmas. When I attempted to book, I received a rather abrupt response stating that vouchers aren't valid for Saturday nights and that we shoul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a voucher for the Taste of Sicily experience at Veeno Edinburgh (Rose Street). We absolutely loved it! Staff could not have been more friendly or helpful. The sharing platter and matching wines... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Was bought a voucher for Christmas by my son for a wine tasting experience. On trying to book have been told (fairly curtly) that they don’t allow vouchers on a Saturday night and we should have read... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Weinbar
  2. Spirituosenladen
  3. Geschäft für Fleisch- und Wurstdelikatessen
  4. Italienisches Restaurant
  5. Weinhandlung

Vom Unternehmen geschrieben

We are authentic Italian wine bars boasting quality wines and tempting Italian food, across the UK. Veeno was born in 2013 with two friends who shared a love for Italian Aperitivo, the ritual of drinking, nibbling and relaxing after work. A daily occasion to share moments of happiness with friends and family. Our wines come from Caruso & Minini, our family vineyard in Sicily where Great-Grandfather Francesco planted the first vines in the XIX century. We also carry other wines from Italy's regions. We cater for food experiences as well, bringing quality products to your door, pairings meats and cheeses with your wines. All these products are available online and from our family to yours, we hope you enjoy our authentic Italian experience.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

129 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(129)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Had a great night at Veeno Leicester

Had a great night at Veeno Leicester. Our server Joanna was professional and helpful. Food and wine was very good.

25. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Veeno

Thank you very much Deborah, we appreciate your review! Hope to see you again soon 😊

Bewertet mit 5 von 5 Sternen

Veeno Leicester

We went to Veeno Leicester for lunch on Saturday. The service that we received from Lene was exceptional. She was so knowledgeable and recommended us some amazing wine. The food, wine and service were amazing - I would definitely recommend Veeno.

9. März 2024
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Antwort von Veeno

Thank you very much for your review Sharon! 😊

Bewertet mit 5 von 5 Sternen

Delicious wine. Great customer support.

Slight snag with my order, but once James @ Veeno contacted me and explained why the wine I had ordered wasn't available it was very quickly sorted.

So thank you James for sorting it out, great communication, snags happen, and the wine is excellent - look forward to drinking some more in one of your restaurants.

25. Februar 2024
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Antwort von Veeno

Ciao Mark,

Thank you very much for your feedback, we appreciate it was sorted in the end and you're enjoying the wines! 😊

Kind regards,


VEENO

Bewertet mit 3 von 5 Sternen

I thought I’d ordered a voucher for a…

I thought I’d ordered a voucher for a wine tasting experience at Veeno Stratford upon Avon but it arrived in a cool box (cardboard) for a do it yourself wine tasting at home !!

I know the order placed was for a home tasting BUT I was trying to order a wine tasting at Veeno in Stratford upon Avon!! My point is that it was NOT clear when I ordered it!!!!

20. Februar 2024
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Antwort von Veeno

Ciao Sally,

We checked and you ordered a wine tasting experience to be delivered at home, from our online store, not a voucher to use into one of our Veeno locations...
We hope you enjoyed it! 😊

Kind regards,

VEENO

Bewertet mit 1 von 5 Sternen

Sadly experienced very poor customer…

Sadly experienced very poor customer service and the food, even though very tasty, was extremely expensive (afternoon tea. Very little food, no drinks for £50??!!) and the service was non existent

13. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Veeno

Ciao Michele,

We're sorry you didn't enjoy your experience at Veeno, we get great feedback on our Italian Afternoon Tea for two people.
Please share more information to family@veenobars.com

Kind regards,


VEENO

Bewertet mit 2 von 5 Sternen

I placed an order of food and drink

I placed an order of food and drink, I was given the option to choose a date, it arrived a day late meaning me and a friend had to go out for dinner instead of enjoying our evening at home!!

7. Februar 2024
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Antwort von Veeno

Ciao Jackie,

We are sorry about your experience of ordering online, our team has been in touch with to explain what happened, we hope you will shop with us again.

Kind regards,

VEENO

Bewertet mit 5 von 5 Sternen

Veeno Chester

Veeno Chester

On a cold winters night we called into Veeno Chester, we had the warmest of welcomes from the staff, named Aaron and Imogen, of Veeno, We were amazed of the knowledge that the two had of the wines and food offerings, we participated in the Wine/Food tasting experience, so impressed we continued with a bottle of our chosen wine and more tasty food offerings.
Great restaurant, attentive staff with great views of the Chester street scene from a seat in this Sicilian themed restaurant, most enjoyable , we will be back to this one.

14. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Veeno

Thank you very much Graham! 😊

Bewertet mit 5 von 5 Sternen

Everything was good

Everything was good, from using the website, ordering, payment and delivery went well. Many thanks

25. Dezember 2023
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Antwort von Veeno

Thank you very much Dave, we appreciate your feedback! 😊

Bewertet mit 1 von 5 Sternen

NOT AN EXPERIENCE, JUST A TABLE OF FOOD AND WINE

My wife and I booked a "Wine and Food Tasting Experience" in the Chester Veeno with 2 friends as part of their 50th Wedding Celebration.
We were VERY disappointed because:
1. The table was far too small for four people, and soon became cluttered, as all the wines and food were delivered together.
(I appreciate that it is a small venue).
2. It was not a wine tasting "experience" at all, as all 16 wine glasses were put on the table at once, with no labelling or reference to the related items on the food platter, except for a paper leaflet giving a very brief relationship of each wine to the food items.
3. The food items on the platter and bread basket were very few.
4. When the bill arrived there was a surcharge (not advertised) as our 2 friends had asked for vegetarian food; and a service charge (again not advertised) of "10%", which in fact proved to be 12.5%).
5. The service was very slow and during our time at table the staff appeared very disinterested.

8. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delicious at home wine tasting experience

We tried the at home wine tasting experience and loved it - delicious selection of wines with generous food pairings - we were very impressed. Perfect at home date night

13. November 2023
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Antwort von Veeno

Thank you for your review Olivia!
Great feedback and we're glad you enjoyed the home experience! 😊

Kind regards,

VEENO

Bewertet mit 2 von 5 Sternen

Wasted experience

Wasted experience
We had chosen the wine experience and this was ours. Paper placemat with printed information about the wine and what goes well with it alongside a glass of that wine, a board with some hams and cheese to match the wine.
The small amount of ‘food’ had definitely been prepared far in advance as the ham had dried on the edges and the cheese had sweated out, the salad leaves were wilting past the point of actually wanting to eat them.

Honestly we have had better hams and cheese from Aldi the saving grace was the bread and sparkling water. Not much of an experience and a waste of a voucher, no actual interaction with the team about the wine’s their history etc. should have just read the label we would have got more information from it.

18. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Veeno

Ciao Andrew,

We're sorry to hear about your ewperince in Veeno, would you be so kind to send us feedback to family@veenobars.com and we'll address this.
Trustpilot reviews are for our e-commerce store and not Veeno locations but we want to deal with it as well.

Thank you, best regards,


VEENO

Bewertet mit 5 von 5 Sternen

fabulous evening with great…

Another fabulous evening with great food, wine and ambience at the leicester Veeno! A special mention for Mukesh who is an amazing host, helpful, courteous and always goes the extra mile!

10. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Veeno

Thank you for your review Ravi! We generally receive feedback for our our e-commerce store on this platform but we'll gladly accept the great feedback for Mukesh and Veeno Leicester! 😊

Kind regards,

VEENO

Bewertet mit 1 von 5 Sternen

Awful

It does not even deserve a single star. Waited 1 hour and 45 minutes for our afternoon tea, there was hardly anyone to serve us and the food was awful. Extremely disappointed and won’t be going back again.

11. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Veeno

Ciao Ahmed,

We're sorry to hear about your ewperince in Veeno, would you be so kind to send us feedback to family@veenobars.com and we'll address this.
Trustpilot reviews are for our e-commerce store and not Veeno locations but we want to deal with it as well.

Thank you, best regards,


VEENO

Bewertet mit 5 von 5 Sternen

Great product

Easy to order
Fast delivery
Great packaging
Qualify product

27. Oktober 2023
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Antwort von Veeno

Ciao Jane,

Tank you very much for your review, we appreciate it! 😊
We hope you'll be back shopping on our Veeno store again.

Kind regards,

VEENO

Bewertet mit 5 von 5 Sternen

P31,,, Green Spirt

P31,,,, Arrived today in perfect condition, 100% Customer satisfaction as always. Very professional service by very very professional people,,,,, PS Please come back to Manchester!!!!! Thank you 🙏 once again.

27. Oktober 2023
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Antwort von Veeno

Ciao!

Thank you so much for your kind review. 😊
Enjoy the P31 and we really hope to be back in Manchester one day!
Kind regards,

VEENO

Bewertet mit 2 von 5 Sternen

My order arrived with 2 bottles of red…

My order arrived with 2 bottles of red wine leaking,as this was for a 65th birthday present it was very disappointing to have to clean everything up

11. Oktober 2023
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Antwort von Veeno

Ciao Susan,

We are very sorry with what happened, we replaced the bottles but we know it was too late for your birthday...
We are very dependent on Parcelforce and how they "manipluate" packages, rarely does this happen but we know they sometimes don't take care of our goods!
Apologies again.

Kind regards,

VEENO

Bewertet mit 5 von 5 Sternen

Italian Afternoon Tea

Visited today with my daughter, had Italian afternoon tea with Prosecco, absolutely lovely food, place had a very nice ambience & the lady that served us was friendly, attentive & very helpful, all in all a great experience, thank you Veeno’s sure we’ll be back soon

24. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Veeno

Thank you very much Beverley! 😊

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