The Tiny Bed Company Bewertungen 

180
•
TrustScore 4 von 5

4,1

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Sadly, we are not having a great time getting the delivery of the bespoke mattress. They claimed to have tried once to deliver but if that was the case why no note through the door and why no further... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy ordering, even with bespoke sizes. Various options for every purse. Fast manufacture and delivery. Online chat available to assist if required, pretty much 24/7. Communication excellent. Only... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wanted a new mattress for my 31 year old cot which is quite large. Ordered from this amazing company a bespoke mattress, protector and organic fitted sheet. Had email confirmation of order very quickl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very, very happy with my custom made mattresses made by The Tiny Bed Company, in readiness for the birth of my first grandchild. Great communication and swift delivery. Quality of the mattresses... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kindermöbelgeschäft
  2. Babyausstattungsgeschäft

Vom Unternehmen geschrieben

Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

180 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,1

Alle Bewertungen

(180)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

custom wool mattress for mokee basket

Got a custom made wool mattress for my secondhand mokee Moses basket and it fit perfectly, very happy

28. August 2023
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Antwort von The Tiny Bed Company

Thank you for taking the time to review your experience with us.

Bewertet mit 5 von 5 Sternen

Custom Mattress

We purchased a cot from the Netherlands which was not a standard size, as it was needed to fit in a small space. After searching for a mattress, we came across the The Tiny Bed Company, who made a custom fit mattress for us. Initially we thought it was a bit on the expensive side, but when we received it, we could understand why, the mattress is well made, fits perfectly and the finished product is outstanding. The customer service is excellent, with them contacting me to check on details, plus any safety issues. My only criticism would be, that we weren't notified of the delivery. Luckily we were in at the time, but it would have been nice to get a time/date slot. Other than that, great service, great product and would thoroughly recommend

6. September 2023
Bewertung ohne vorherige Einladung
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Antwort von The Tiny Bed Company

Hello Kim,

Thank you so much for your glowing review! We're thrilled to hear that we were able to provide you with a custom-fit mattress that perfectly suited your needs for the cot from the Netherlands.

We understand the importance of having a well-made product, especially when it comes to something as essential as a mattress for your little one. We're delighted that you found the quality of our mattress to be outstanding and that our customer service exceeded your expectations.

Your feedback regarding the delivery notification is greatly appreciated, and we apologize for any inconvenience this may have caused. We'll take your suggestion on board to improve our service further.

Kind regards
Amy Barnard

Bewertet mit 5 von 5 Sternen

Great quality products

We recently bought a custom made mattress and a mattress protector for our baby boy's travel cot. I am very impressed with the quality of both. Such great products and very reasonably priced! We will definitely use The Tiny Bed Company again in the future.

22. August 2023
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Antwort von The Tiny Bed Company

Thank you for taking the time to review your experience with us.

Bewertet mit 5 von 5 Sternen

Lovely items(customised mattress

Lovely items(customised mattress, cover and sheets for a travel cot) made and delivered in a timely manner. Excellent communication and customer care throughout

21. August 2023
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Antwort von The Tiny Bed Company

Thank you for taking the time to review your experience with us.

Bewertet mit 5 von 5 Sternen

I had a travel got with a thin hard…

I had a travel got with a thin hard mattress and a one year old coming for a visit . I was delighted to find the tiny bed company could make me a bespoke mattress .

13. August 2023
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Antwort von The Tiny Bed Company

Hello Sophia,

Thank you for sharing your experience with us! We're delighted to hear that we could assist you in providing a comfortable sleeping solution for your one-year-old visitor.

At The Tiny Bed Company, we understand the importance of ensuring a cosy and safe environment for little ones, especially when they're away from home. We're thrilled that our bespoke mattress met your needs and expectations.

Kind regards
Amy
Customer Experience

Bewertet mit 5 von 5 Sternen

Custom sized cot mattress

We ordered a custom made mattress for our baby's cot. It wasn't a standard size but we now have the perfect mattress to fit! It arrived quickly which was much appreciated.

9. August 2023
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Antwort von The Tiny Bed Company

Thank you for taking the time to review your experience with us.

Bewertet mit 4 von 5 Sternen

customised travel cot mattress and sheet

The mattress and sheet were both well made and the cotton used for the sheet is a lovely thick soft quality. There was a delay, for some reason, in the despatch of the mattress but the customer service personnel were responsive and helpful.

25. Juli 2023
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Antwort von The Tiny Bed Company

Hello Teresa,

Thank you for taking the time to leave your feedback! We're pleased to hear that you found both the mattress and sheet to be well-made, and that you appreciated the thickness and soft quality of the organic jersey cotton used on our sheets.

We apologise for the delay in the dispatch of the mattress and any inconvenience it may have caused. We're glad to hear that our customer service team was able to assist you promptly and effectively.

We strive to provide the best possible service to our customers, and your feedback helps us improve. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out.

Thank you once again for choosing us. We appreciate your support.

Kind regards
Amy B

Bewertet mit 5 von 5 Sternen

Quality experience

Speedy, helpful service. Happy to make a return due to errors in the mattress selection at our end. Would definitely recommend. Great service.

25. Juni 2023
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Antwort von The Tiny Bed Company

Thank you for taking the time to review your experience with us.

Bewertet mit 5 von 5 Sternen

Perfect in every way

Perfect in every way: I needed a non standard size mattress for a continental cot. I sent a template and some photos. The mattress arrived promptly, well packed. It looks great and of very good quality.

26. Juni 2023
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Antwort von The Tiny Bed Company

Thank you for taking the time to review your experience with us. We are delighted to hear that you are pleased with the quality of your product.

Bewertet mit 5 von 5 Sternen

Perfect fit

Easy to use website, prompt delivery and lovely mattress that fits perfectly.

20. Juni 2023
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Antwort von The Tiny Bed Company

Thank you for your valued feedback.

Bewertet mit 5 von 5 Sternen

Thanks Amy - Mattress arrived on time

We put our order in last minute but needed it before going away. I contacted customer services and Amy came back to me explaining it would be very tight getting the mattress to us on time. She was great though and marked the order as urgent and had it sent to us on a same day delivery. She has made our holiday so much easier as we were able to take the smaller travel cot in our motorhome. Thanks Amy.

20. Juni 2023
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Antwort von The Tiny Bed Company

Hi Darren,

Thank you for sharing your experience with us! We're thrilled to hear that Amy from our customer experience team was able to assist you efficiently and ensure that your order was delivered on time, despite the last-minute request.

We understand the importance of timely delivery, especially when it comes to essential items like a mattress for your travel cot. We're delighted that Amy was able to make your holiday preparations smoother and that you were able to enjoy your time away with ease.

We'll make sure to pass along your kind words to Amy. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help.

Thank you once again for choosing The Tiny Bed Company. We appreciate your support.

Best regards,
Jessica King

Bewertet mit 5 von 5 Sternen

Totally reccommend

Purchased a custom made mattress and additional organic fitted sheet for a vintage french bassinet which was proving tricky to buy a premade mattress for. We decided on the organic coconut and wool mattress which we found to be very reasonably priced. After submitting the measurments customer services were in contact to ensure the sizing and were pleasent to deal with. The turn around time was as expected and the overall experience from finding the company to receiving the final product was excellent. Totally reccommend!

20. Juni 2023
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Antwort von The Tiny Bed Company

Thank you for taking the time to review your experience with us. We are so pleased that you were happy with our service. We are delighted to have you as a customer and we hope that you enjoy your order for years to come.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. The mattress we ordered was stolen because Evri left it in plain sight outside our front door, but the response from the Tiny Bed Company was brilliant. They responded quickly to our query and arranged a new mattress to be made and sent out via express delivery. Their communication has been great at every point in the process and we are very happy with the product too.

23. Mai 2023
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Antwort von The Tiny Bed Company

Hi Alice,

Thank you for your glowing review! While we're deeply sorry to hear about the unfortunate incident with the stolen mattress, we're grateful for your understanding and patience throughout the process.

At The Tiny Bed Company, we take pride in providing excellent customer service, and we're glad to hear that our response to the situation was able to meet your expectations and were able to replace your order within a very fast turnaround.

We're thrilled that you found our communication to be great and that you're happy with the product. Ensuring a smooth and positive experience for our customers is our top priority.

Thank you once again for choosing The Tiny Bed Company. Your support means a lot to us.

Bewertet mit 5 von 5 Sternen

Great quality

Great quality, speed of production and delivery! Also swift customer service - they responded to questions I had within an hour

24. Mai 2023
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Antwort von The Tiny Bed Company

Thank you for your valued feedback.

Bewertet mit 5 von 5 Sternen

Company very quick to respond to…

Company very quick to respond to enquiries. Made and supplied an excellent mattress to fit a non-standard sized cot. Mattress fitted perfectly, looks comfortable and supplied within a week. Great service.

22. Mai 2023
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Antwort von The Tiny Bed Company

Thank you for your valued feedback.

Bewertet mit 5 von 5 Sternen

mattress for a Maxi Cosi Alba

I ordered a mattress for a Maxi Cosi Alba as the one supplied was paper thin and my baby wouldn’t sleep in it. The team contacted me straight away and even called when I didn’t respond to their email to request a template. A perfectly sized mattress arrived a few days later and it’s made all the difference . Thank you!

23. Mai 2023
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Antwort von The Tiny Bed Company

Hi Gena,

We are so pleased we were able to help. Thank you for taking the time to review us.

Bewertet mit 5 von 5 Sternen

Ordering was so easy

Ordering was so easy. I missed a waterproof sheet off my order, so I emailed the company, got an immediate response and a new invoice, which I paid. I received an acknowledgment of payment and the order was swiftly delivered. The quality is excellent.
I have no hesitation in recommending this company.

23. Mai 2023
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Antwort von The Tiny Bed Company

Thank you for your valued feedback.

Bewertet mit 5 von 5 Sternen

I am a soon to be first time mum

I am a soon to be first time mum, I was given my original Moses basket that is an heirloom in my family. It would of course need a new mattress. I couldn’t find one the right size anywhere. I was so pleased when I found this company. To have one custom made at such an affordable price was amazing. Also, the shape of my basket is a little awkward. Amy at the tiny bed company reached out to me and asked for photos and then even a paper cut out. She went above and beyond to insure they got it exactly right. I’m so pleased with it and so excited to see our little one in our treasured family heirloom.

23. Mai 2023
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Antwort von The Tiny Bed Company

We are so pleased to have brought new life to a family heirloom, to be enjoyed for years to come. Thanks so much for your feedback!

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