Fantastic service.If I had a question they always helped and the next day delivery was spot on. If you ever need time lapse camera equipment don't go anywhere else.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The website had an offer code for the camera, however; it did not work and was spelt differently in different parts of the site. This was corrected the next day. When I bought the camera the usual e... Mehr ansehen
I telephoned Michaela regarding an upcoming project, asking for advice. Her knowledge on the products available was clearly evident, and she gave great advice as to which product would best suit. Mich... Mehr ansehen
Decided on day 2 of our construction project that we should film on a time lapse basis, found The Timelapse Store using Google. They gave sound advice and delivered an Afidus camera kit together with... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Timelapse Store offers a full spectrum approach to this specialist sector and covers everything from simple compact low resolution cameras through to the latest higher resolution cameras. Our knowledge and experience means that we always offer the best solution and choice for your project, providing recommendations based on your requirements rather than manufacturer bias. All products are covered by the manufacturers warranties and in some cases, supplemented by our own extended warranty.
Kontaktinformationen
Vereinigtes Königreich
- sales@thetimelapse.store
- thetimelapse.store
4,2
Gut
69 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Amazing service and product!
Amazing service and an amazing easy to set up and use product (Afidus 200s)... Great communication and help from The Time lapse Store.
15. September 2023
Free, Impartial, and More to the Point, Sound Advice!
I telephoned Michaela regarding an upcoming project, asking for advice. Her knowledge on the products available was clearly evident, and she gave great advice as to which product would best suit. Michaela was friendly and courteous at all times. I would gladly purchase other products from The Timelapse Store, and have already recommended them to work colleagues.
14. September 2023
5 or 4 stars? I'm not sure
I was thinking about whether to give 5 or 4 stars, but I've decided that I have to do what I think is right.
- Customer support is quick to respond and is courteous, great!
- Shipment arrived in Italy quickly, excellent!
- I have not been informed that I will have to pay €150 of customs duties.
I would have bought the same even if I had known, but still it was a nasty surprise.
I think you should inform your overseas customers about this because not everyone knows about it.
Everything else perfect.
21. Juni 2023
Bewertung ohne vorherige Einladung
I haven’t received the item despite it…
I haven’t received the item despite it being ordered as an in stock item and on “express delivery”. I’ve contacted the seller and not had a reply.
No idea about the camera itself as I haven’t received it but as they’re not the manufacturer it’s their service as a retailer I’m reviewing
24. April 2023
Antwort von The Timelapse Store
Hi Tom,
I’m sorry to hear you’re disappointed, we received your email this morning at approx. 9am this morning and we had replied to you by 1:15pm with a full investigation into your order and a resolution. If you haven’t received our reply please do not hesitate to give us a call or alternatively please provide a contact number and I will give you a call at your convenience.
The item your ordered is in stock and was posted with express delivery, however due to courier issues this was returned to sender (to us). Within the reply we sent this afternoon, we advised we would refund your shipping fee and once you had confirmed your address we would reship for you with express delivery.
Kind regards
Michaela
Great Service
No issues ordering and the camera was delivered when expected.
Would definitely use again!
9. April 2023
Not happy with the experienced as I…
Not happy with the experienced as I ordered next day delivery at £6 and I even asked them did they have the camera in stock they told me yes, so I paid the £6 and the camera wasn’t even in the country, ordered it on a Friday got it on a Wednesday, even though the delivery time wasn’t too bad but they should’ve told me instead of lying, The camera itself is perfect nothing wrong with the product at all 👍
10. Februar 2023
Antwort von The Timelapse Store
Hi Michael,
Thank you for bringing this to our attention.
I've had a look at the tracking details relating to this order and it looks like the delay you experienced was due to the courier, I can assure you that the camera was in stock in our warehouse when we spoke to you on live chat and I can see that the product was dispatched in line with your next day delivery request. As stated in our delivery specification, it's next working day delivery therefore we would have expected the parcel to arrive with you on the Monday but the delays meant it wasn't delivered until Wednesday.
Whilst courier delays are completely outside of our control (we get just as frustrated as you do I promise!), you paid for a service that you didn't receive. Unfortunately, we're not notified of delayed deliveries when it's down to the courier, therefore we had no knowledge of this issue prior to you leaving this review.
Here at The Timelapse Store, we pride ourselves on being fair and reasonable, therefore I have refunded your delivery charge for this order. I will also send you a code via email for complimentary next day delivery on your next order with us for the inconvenience caused. If you would like to discuss this further, I'd be more than happy to give you a call.
Best regards,
Michaela Hamilton
As always a great experience with the…
As always a great experience with the team at the timelapse store, always available to answer queries, excelent product knowledge and frequent updates on your orders.
13. Januar 2023
excellent service
3. Januar 2023
Excellent Customer Service, Great Quality, Great Prices!
This was my 3rd order with the Timelapse Store, during each order I have experienced excellent customer service, great quality and speedy delivery. Michaela and the team have provided great insight into Timelapse solutions, tailored made for the project and made the whole process very easy. Big thanks to Michaela and the team for their support. And very much look forward to the next order with the Timelapse Store.
3. Januar 2023
Bewertung ohne vorherige Einladung
Super fast service and very friendly…
Super fast service and very friendly staff, highly recommended
16. September 2022
The Timelapse Store
Decided on day 2 of our construction project that we should film on a time lapse basis, found The Timelapse Store using Google. They gave sound advice and delivered an Afidus camera kit together with a wall mount and a large SD card the very next day. So far the results are just what I wanted. Excellent service from The Timelapse Store, would thoroughly recommend.
3. August 2022
As a valued reseller
As a valued reseller, the Timelapse store is a perfect partner for us. The products and their support are always first rate.
2. August 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.