TicketSellers Bewertungen 

If I could give zero stars, I would.
This company is thieving money from people.
They don't reply to emails, twitter or messenger and we have had to get the Nozstock Festival people involved to persuade them to give our money back from one of the tickets we sold through them as we couldn't go to the festival.
Ticketsellers have over £100 of our money and it seems to be a running theme with them.
We sold our ticket on the 25th of July and have not received any money.
I suppose there will be a standard statement to email them, but if they don't reply to your emails, then what is the point of you messaging them yet again?
Next step is to go get a solicitor involved, go to small claims court and reporting to the police.

Been trying to contact for 2 months now regarding money back from a ticket that was resold through their site, haven't heard anything and can't get through to anyone

I have tried to contact ticket sellers over a number of weeks about getting my £138 deposit back. I tried calling their telephone number many times and at different times of the day. Each time the phone rang for around half an hour. I have concluded that they don’t bother to answer the phone so I tried e mailing and have had no response. I want to make a formal complaint but can’t find a way to. Appalling service and reflects badly on the End of the Road festival.
Joe Logan

Sold tickets 6 weeks ago and have still not received payment when people I know have all got their money. They don’t reply to emails and the phones go dead as soon as you call. Avoid like the plague if you can.

They confirmed that I could get a refund but I never got it

Sold my Boomtown ticket through there resale link in June, confirmation email of it being sold and refund will be issued in 7-14 days. Received £10 eco bond but still no face value for the ticket. No reply to my emails and been on hold on the phone for 2hrs 30mins so far with no answer.

Crap system unable to lower ticket price to enable me to sell so lost all my money.

Refusing to allow reselling of tickets unless it is through their platform, which has lead people to be unable to sell their tickets because there are no proper pathways to do so. They just want more commission from tickets. The event tickets industry has become a joke.

Do not use this site.

Avoid.. If a ticket you are after is on sale elsewhere, then buy it elsewhere

Ticketsellers are absolute scammers... They allow you to sell your tickets through their platform but do not give you the money... You cannot contact them by any means as they do not respond

Save your sanity and money and buy elsewhere

Very poor experience. Farmfest 2022 event has been cancelled (they say postponed - but let’s face it, if you are not running the festival this year and have postponed until next year, it’s cancelled. Not postponed).
I applied for a refund as I have no idea if I will be available next year.
Ticketsellers acknowledge your request for refund “ Thank you. We have saved your selection. You do not need to take any further action at this stage.”
Then further down that page:
“ Depending on the quantity of refund requests it may take us a few weeks to process these so please bare with us.”
It’s “bear” not “bare” for one…. Which gives me an idea of what kind of organisation I’m dealing with. However, I requested this refund well over a month ago and have heard nothing since.
How long does it take to issue a refund?
Are they sending a cheque?
Complete joke and will not be purchasing tickets through them ever again.

Resold my boomtown ticket through the official link 30 days ago and still haven’t had my refund processed and have had absolutely no response from their customer service - awful company, avoid at all cost

The worst possible customer service experience I have ever had. I've been emailing everyday, tweeted, sent a message on instagram, and nothing. I'm waiting for a refund on a ticket I sold nearly 6 weeks ago and nothing. It's meant I can't go on a holiday I was supposed to as that money was paying for my flight. Awful, awful company, will never use them again.

If I could no stars I would. E mailed me months ago if I wanted a refund for an event and I stated I wanted this option. Nearly 3 Months later and no refund or response to any of my E Mails. This seems to be a regular occurrence with this Company looking at other reviews. My next stop is Trading Standards.

You literally cannot get hold of them. If you call a message tells you to email and they never pick up. They say they have higher than normal call volumes so wait times are extended, but it's 2.30pm on Wednesday. None of my emails have been answered yet and it's been multiple over weeks. Their FAQs say I can change the name on my tickets using a button which definitely doesn't exist. Honestly shocking

Used their reseller service in February they sold my tickets but never sent me any money, 8 weeks of trying to get through to customer service and all I got was a response saying they refunded it to a card that wasn't mine and not the amount due, 6 weeks on from that still no further response. Could have just sold the tickets to mates and done a name change, feels like they stole my money

3 weeks trying to contact tickets sellers in the UK. No one seems to reply

Thank you, fantastic service

Terrible customer service response. Don't gamble with this company. They clearly don't know what they are doing and make false promises. After hours of phone time and numerous bogus promises I am done with them. Beware.

Scammers, don’t ever go for installment tickets as if there is any issue with even one payment the whole thing is cancelled and whatever you’ve paid so far will not be refunded

I wish boomtown would change their ticket distributor, utter sham, spoke to customer services about it and they was no help, rude if anything