I have been a happy customer of Source Insurance for ten consecutive years but today I was reminded why this is. A huge thank you to Andy Kinnear for being so professional, knowledgeable and supportiv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Talking to a real human being! One that took time to listen,check and react without rushing. Very knowledgeable, polite and efficient. An unusually pleasant experience compared to when dealing with o... Mehr ansehen
Unternehmen hat geantwortet
Be honest If this company doing well or in our case the company did well I can’t say anything.But the assistant her name is Lorraine gave us great service. Very friendly and polite talk, well explaine... Mehr ansehen
Unternehmen hat geantwortet
I spoke to both Andy (via the phone, regarding a query with my house policy) and Ryan via the online chat (regarding an issue with the online portal) and both were patient, helpful and resolved my iss... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsmakler
- auch in
- Haushaltsversicherung
- Preisvergleichsseite
- Vermieter-Versicherung
- Versicherungsagentur
- Versicherungsgesellschaft
Über Source Insurance
Vom Unternehmen geschrieben
Welcome to Source Insurance.
The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance
We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Our Customer Promises
Vom Unternehmen geschrieben
- Fair and Square Pricing
- Build the cover you need from big-name partners.
- Experts You Can Trust
- No tricks, no jargon, no mystery!
- It’s All Hassle-Free
- Quick to quote, easy to understand.
- Customer Service That Cares
- Real people, not just robots.
Life Changes. Choose Home Insurance That Can Keep Up
Make Unlimited Changes and Cancel Anytime
- Make unlimited changes with no admin fee
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
Kontaktinformationen
Global Reach, CF11 0SN, Cardiff, Vereinigtes Königreich
- 02920 265 265
- help@sourceinsurance.co.uk
- thesource.co.uk
4,9
Hervorragend
1457 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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A happy customer for eleven years!
I have been a happy customer of Source Insurance for ten consecutive years but today I was reminded why this is. A huge thank you to Andy Kinnear for being so professional, knowledgeable and supportive. I strongly recommend this company and if you really can't dive into the finer detail with your home insurance, give Andy a call and he will explain it all exceptionally well. Thank you!
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Fiona,
Thank you for taking the time to leave such a fantastic review, and for your continued loyalty to Source over the past ten years.
We're delighted to hear that Andy was so professional, knowledgeable and supportive, and that he was able to explain the finer details of your home insurance so clearly. We'll be sure to pass your kind comments on to Andy – I'm sure he'll be thrilled to know how much you appreciated his help.
We're incredibly grateful for your recommendation and for your continued support over the years.
Kindest regards,
Owen, Marketing Executive
Efficient
Quick, polite and efficient customer service provided
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Rosie,
Thank you for taking the time to leave us your feedback.
We're pleased to hear you received quick, polite and efficient customer service. It's great to know our team was able to make things straightforward for you.
We really appreciate you sharing your experience with us.
Kindest regards,
Owen, Marketing Executive
Talking to a real human being
Talking to a real human being! One that took time to listen,check and react without rushing. Very knowledgeable, polite and efficient. An unusually pleasant experience compared to when dealing with other organisations. A real boon for your company, thank you.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Steve,
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear you had such a positive experience speaking with our team. It's great to know that you felt listened to and that the time taken to properly understand and respond to your query made such a difference. We're also pleased that you found the service knowledgeable, polite and efficient.
We really appreciate your kind words, and we'll be sure to share your feedback with the team.
Kindest regards,
Owen, Marketing Executive
Greate customer support
Talked with Helene today, greate customer support, resolve my queries in no time.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Good Morning Tan Tran,
We're so pleased to hear that Helene was able to provide excellent customer service to you and was able to resolve your query.
We will pass this on to Helene directly! Have a lovely weekend.
Emma
Head of Marketing
Antwort von Source Insurance
Good Morning NJ,
Thanks for taking the time to leave us a review, it's great to hear you had such a great experience with our team. We will pass this on!
Have a lovely day.
Emma
Head of Marketing
Amazing service no problem is too big…
Amazing service no problem is too big for them
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Good Morning Dannielle,
Thank you for taking the time to leave us a review. We're so pleased that you had this experience with our team.
We will pass this kind feedback on to the CX team. Have a wonderful day.
Thank you,
Emma
Head of Marketing
Right person in the right place
Be honest If this company doing well or in our case the company did well I can’t say anything.But the assistant her name is Lorraine gave us great service. Very friendly and polite talk, well explained actual situation and advised what we could do in this situation. The company has the right person in a right place. Thank you Lorraine.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Masilamani,
Thank you for taking the time to share such thoughtful feedback.
We're really pleased to hear that Lorraine provided you with such friendly and professional service. It's great to know she explained the situation clearly and gave you helpful advice on the options available to you.
We'll be sure to pass your kind comments on to Lorraine. We're grateful for your feedback and are glad she was able to help.
Kindest regards,
Owen, Marketing Executive
Very efficient and quick
Very efficient and quick. Easy to deal with.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Paul,
Thank you for taking the time to leave us your feedback.
We're pleased to hear you found our service efficient, quick and easy to deal with. It's great to know we could make things straightforward for you.
We really appreciate you sharing your experience with us.
Kindest regards,
Owen, Marketing Executive
Always helpful
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Jeremy,
Thank you for taking the time to leave us your feedback.
We're really pleased to hear that you've always found our team helpful. We truly appreciate your continued feedback and are glad we've been able to provide you with a positive experience.
Thanks again for taking the time to share your kind words.
Kindest regards,
Owen, Marketing Executive
super quick and easy to deal with
super quick and easy to deal with, resolved my issue with no hassle.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Claire,
Thank you for taking the time to leave us your feedback.
We're pleased to hear that your issue was resolved quickly and without any hassle. It's great to know the process was so easy and straightforward for you.
We really appreciate you sharing your experience with us.
Kindest regards,
Owen, Marketing Executive
Wonderful experience with Andy today
Wonderful experience with Andy today! Thank you for your help
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Good morning, Funmi.
Thank you for taking the time to leave us such a kind review. We're pelased to hear Andy was able to provide a first-class service.
Kindest regards,
Owen, Marketing Executive.
Great company !!
Great company !!! 5 stars !!! recomend
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Good morning, Clau.
Thank you very much for leaving us such a wonderful review. We're really pleased Hannah was able to support you with a five-star service via our LiveChat feature.
Kindest regards,
Owen, Marketing Executive.
Hannah was incredibly patient and…
Hannah was incredibly patient and helpful, and very clear in all of the information and options she gave me. It was a pleasure to talk to her.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Good morning, Gordon.
Thank you for taking the time out of your day to leave us this kind review. We're pleased Hannah was able to explain your options and keep information clear for you.
Kindest regards,
Owen, Marketing Executive.
Antwort von Source Insurance
Good morning, Charlie.
Thank you for the kind review. We're pleased you foudn your experience to be productive and helpful.
Kindest regards,
Owen, Marketing Executive.
Sorted out a small issue with my policy…
Sorted out a small issue with my policy without any fuss.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Good morning, William.
Thank you for taking the time to leave us a great review. We're pleased your issue was sorted quickly and without hassle.
Kindest regards,
Owen, Marketing Executive.
Really quick to answer the phone
Really quick to answer the phone. No automated nonsense. Really knowledgeable re the policy renewal and so polite.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Good morning, Chris.
Thanks for taking the time to leave us this fantastic review. We're pleased you found everything to be knowledgeable and straightforward.
Kindest regards,
Owen, Marketing Executive.
Antwort von Source Insurance
Good morning, Milan.
Thank you for leaving us this great review. We're pleased Hels was able to support you with your experience.
Kindest regards,
Owen, Marketing Executive.
10/10
Heidi was very attentive, well spoken and incredibly helpful
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi David,
Thank you for taking the time to leave us such lovely feedback.
We're delighted to hear that Heidi was attentive, well spoken and incredibly helpful. It's great to know she provided you with such a positive customer service experience, and we'll be sure to pass your kind comments on to her.
Thank you again for sharing your experience with us.
Kindest regards,
Owen, Marketing Executive
Just done some training with Roy at the…
Just done some training with Roy at the source to refresh myself and found out that I was completely missing out on GI business. Roy reignited my interest in an area that I wasn't focused on. Thanks Roy you are a star!
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Alison,
Thank you for taking the time to share your feedback.
It's fantastic to hear that your training session with Roy was so useful and that he helped reignite your interest in GI business. We'll be sure to pass your kind comments on to Roy – I'm sure he'll be delighted to know he made such a positive impact.
Thanks again for taking the time to let us know how the session went.
Kindest regards,
Owen, Marketing Executive
Excellent customer service
Im very happy that the company alerted me to the fact that i had been quoted a much cheaper insurance..Tom was lovely to speak to and made my switch very easy! It was a great experience..thank Tom..
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source Insurance
Hi Deborah,
Thank you for taking the time to leave such lovely feedback.
We're really pleased to hear that Tom was so helpful and made switching to a cheaper insurance quote such an easy process. It's great to know you found him lovely to speak to and that you had such a positive experience.
We'll be sure to pass your kind comments on to Tom.
Thanks again for sharing your experience with us.
Kindest regards,
Owen, Marketing Executive
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