Theo2 Bewertungen 

The sound was amazing, but it's a scam I'm diabetic proved to the staff I'm diabetic, I took diabetic drink and mars bar incase felt going into diabetic state. I was told to eat and drink them now, or had to throw them into a big blue bin. When went inside went to buy water £4.50 for small bottle of water, where I had to remove lid B4 going out gates so can not even secure water. Plus you had to scan card that debits £10 but said get refund within 3 days if don't use all credit. I suggest you hide drink or snacks when going here unless your happy to pay £4.50 for water or £5.50 for can of coke. my daughter brought chocolate inside O2 Arena told can not take in Why? It was brought inside O2 plus would not accept her bag either as over A4 size so had to put in storage at cost of £10 omg this place is one big scam out to make easy money. Disgusting reduce prices of drinks n food if not allowed to bring your own into this place stop being greedy.You make enough money already the owners are greedy 100% look after your visitors not scam or rip them off like this. Don't get treated like this in Birmingham, Leicester, Manchester ect

Awful place. Went there for boxing, I didn’t have the best view so watched through DAZN on my phone. According to security that was “not allowed”. To be honest I watched it at home without someone who doesn’t know their job babysitting me. 0/10

The o2london website is rubbish,nothing but issues and they don't give a shit

The O2 venue app is an absolute joke, locks you out and leaves you with no access to your tickets. Keeps asking to verify account and this also fails.
Also hours of waiting time from the announced time of start until concert actually starts - clearly for the purpose of getting people inside early to spend money on overprized drinks.
Probably the worst concert organizer I have yet experienced.

Do not use the self serve bar!

Leaving aside the outrageous prices (£4.00 for a tiny bottle of water), the "AI" system charged me twice for the items I bought and there is no way on the O2 website to challenge this.

Disgraceful.

Just greed on the part of the venue…
I went to see a concert not people continually going to the toilet, getting a drink, or eat chips covered in ketchup in front of me.
How vile is that!

Paid a small fortune for tickets and then another £35 for parking. Their parking is via Just Park who gave me no confirmation all day that I had a parking space, just pending. I've seperately written a review regarding them. Tried to get a drink about half way through the show and was told no - closed. Once they have your money they really don't care. Security was confused, letting too many people through the initial barrier and then pushing them all back. I had to get scanned even though I had no bag, just shorts and tight jumper - no place to have put the contents of my pockets in a tray for easier access. At the end of the show with 20,000 people trying to leave at my particular exit point 4 staff where almost shoving wheelchairs against the flow of the crowd into us instead of waiting for the masses to clear. Honestly seems to me that once they have your cash they just want to go home. And I agree with other reviewers that the app is an awful experience

This place has the worst customer service imaginable,ignores email and has no interest in loyal customers.
Buying tickets in good faith means nothing to them ,The Barry Manilow concert has been papered (Venue giving away free tickets) by Central Tickets whose members are just like mercenaries and only go to anything because it’s cheap and most leave early!
Trading Standards really need to look into this practice and of course the venue want to keep it all secret and doubt the Artist has a clue what is going on!

The website is terrible and thinks everyone is a bot and you can’t even access your own tickets you paid for!

Mediocre arena with overpriced food and drinks and consistently rude staff.

9.50 per slice of pizza In the arena itself. Toilet ques are very long. Parked in car park 2 which cost 18.00 and took over an hour and half to get out of the exit and that was with people stopping traffic to help other cars get out of the car park. It needs traffic control outside, they earn enough money for it,

Sadly great concert but the venue just confirms the idea of rip off culture. £4.50 for a bottle of water, they take the lid for no explanation at all with an attitude but it or don't we dont care. No free water stations. The seats are uncomfortable which i can handle if they then dont rip you off. Such a shame.

My first (and last) visit to The O2 for SCD was a nightmare. The event itself was fantastic but WHO designed this joke of an entertainment and leisure complex? Crowd control was non-existent both entering and exiting the venue. Eateries are packed close together, walkways are narrow. Congestion was rife, queues endless, and fire exits barely visible. How does this place conform to health and safety standards? If there was an incident, you are seriously looking at a 'Hillsborough-type' catastrophe - suffocation amongst stampedes. Very unsafe for all - especially the elderly and children. As for using using the North Greenwich station - congestion was ridiculous. A nerve-racking experience to say the least.

The o2 priority customer service was very unhelpful, I booked x2 accessibility tickets to a show in August, I was advised to call to change my seating, there were plenty seats available, but the lady on the call said she doesn’t have availability, she won’t be able to do it, she couldn’t tell me what’s available, I have evidence of there seats being available when I go to do a brand new booking with accessibility tickets YET she is unable to help. Not able to change the seatings.What’s the point in customer service when they don’t actually know what they are doing. So I’ve just waiting on the call for 15 minutes for no reason. I have now sent an email. If any luck I will update the response on here.

This review is solely based on the fact that i had to pay £4.50 for a small bottle of water for my daughter that costs on average £1 max. I chose to go without at price. I know prices are going up but that is criminal.

On the whole great show watching Jason Derulo. I paid a fair price for show and expect that - but to then be robbed by a company/venue for the price of water, did not sit well. I know the price of living has gone up but criminals get 3-5 years for robbery like that. I would love an explanation for the high price of water????

The O2 looks to have sufficient transport links on paper, but in reality, if the Jubilee lines goes down (as it did this weekend for scheduled maintenance), then the options are drastically reduced if you're attending anything before 12pm on a Sunday. This is because the very first boat of the day only arrives after 11:30am. The parking is typically full already. The venue is on a peninsula of sorts, which limits options. The signage is sub-standard and there is typically only one entrance that is open, so we ended up walking around 80% of the dome, which took ages because the path is a distance away from the dome. Toilets are not by the entrance and the signage for them is very unclear. The food is very expensive (e.g. £19 each for a small burger and chips). I will be thinking very cautiously about booking tickets for any event there again. It's just not fair to the kiddos.

I'm asking everyone who has been abused by security guards working to scan items and check luggage, especially the tall white man, likely the security manager, and the old man with the tracking dog, to report any problems with these people to the police! These are the types of people who have traumas and insecurities and shouldn't work in security or any other service. These people cure their insecurities by abusing others! Please help rid society of this type of pest!

£18.50 for a G&T / £10 a pint - clearly it's not just their mobile customers O2 are ripping off.

Radiohead, Tuesday 25th November, Floor Standing

Genuinely have never been so excited to see a band and was so lucky to get tickets.

Turn up, yellow lines on floor marking walkways to where people stand. Ok I understand Health & Safety.

THEN security in yellow and orange jackets pushing people, shouting at people and hitting people with brooms and shoving middle aged men into young families. WHAT ARE YOU DOING!!!

IF you do not have enough standing room for the number of people you advertise can fit into your floor standing area... SELL LESS TICKETS. This is an O2 problem not a Radiohead problem.

TELL YOUR SECURITY TEAM TO NOT TOUCH OR PUSH OR SHOUT AT OR HOLLER at your paid guests. The problem is solely YOURS O2. The security team spent more time focused on pushing and shoving the paid guests than watching for exits, checking tickets etc. It's like they are briefed by an imbecile manager that these paying guests are their enemy. As soon as the band started, the Yellow and Orange jackets got to work. MINDLESS

If you are reading this and considering going floor standing at O2 with your young family or have younger daughters or sons attending, DON'T DO IT.

If your a band... please think twice about the amount of capacity O2 tells you is a good number for floor standing. They have over-egged the number by 30-40% more than the venue can hold.

I was attending on event and I bought three drinks 13.8£ each (I especially asked for the price of this drink in another bar) - I was charged £55 and when I asked for a receipt, but they told me that he will send me it via email but of course it hasn’t happened so always check prices because they will rip you off

I am genuinely furious about the experience I had at the Offspring Supercharged Tour on November 14th at the London O2. I paid for premium seating in the Pepsi Deck — Section 102, Row ZZ, Seat 19 — and what I got was anything but premium.

The view was completely blocked by the disabled bay in front. Not partially blocked. Not “slightly obstructed.” Completely. I spent the night kneeling on my stool just to see the stage. That is unacceptable at any price, let alone premium pricing.

What makes me furious is the dishonesty. These seats should clearly be sold as restricted view, because that’s exactly what they are. Pretending otherwise is unfair and misleading to customers who expect a proper view of the show they’ve paid for.

This isn’t a small oversight — it’s a major problem, and the O2 needs to fix it. Until then, I strongly advise anyone considering these seats to avoid them entirely. Don’t pay premium money for a seat that doesn’t even offer a basic, unobstructed view.