Liven Bewertungen 26.142

Antwort von Liven

9. Apr. 2026

Hi Martin,

We’ve shared your thoughts with our team to help us find a more natural time to check in. Thank you for being upfront about the timing; it helps us ensure the experience feels more intuitive and supportive for everyone.

With care, The Liven Team

Antwort von Liven

9. Apr. 2026

Hi Manuela,

Your mention of quick and supportive help highlights the essence of feeling truly cared for on a meaningful journey. Real growth often blooms from having a reliable hand guiding you when you seek it most.

Sending kindness your way, The Liven Team

Antwort von Liven

9. Apr. 2026

Hi Corinna,

It is our priority to ensure that no one is left caught off guard. We are committed to providing a seamless and supportive experience at every stage. While we understand that there was confusion this time, we believe in operating with complete transparency to establish and uphold trust within our community. That's why we adhere rigorously to GDPR regulations and the safety standards imposed by Apple and Google.

Please check your inbox for a confirmation email. We’ve already processed a full refund and confirmed your cancellation, so you don't have to worry about any further charges.

With you on this, The Liven Team 🤝

Antwort von Liven

9. Apr. 2026

Hi Andrea,

We've passed along your feedback to our team so we can identify a more suitable time for check-ins. We appreciate your honesty about the timing. It really helps us create a more intuitive and supportive experience for everyone.

With care, The Liven Team

Antwort von Liven

9. Apr. 2026

Hello Bianca,

Knowing that the guidance you received has made a meaningful difference in managing daily stress truly warms our hearts. Finding balance in family life is such a unique journey, and we're honored to be part of yours in a supportive way. May this positive momentum continue to flourish in your everyday moments.

With appreciation, The Liven Team 💚

Antwort von Liven

9. Apr. 2026

Hello Flavian,

Finding tools that complement your therapeutic journey is a valuable step, and your openness to combining different sources of support shows a thoughtful approach to wellbeing. The conversations you have with our AI reflect a unique way to explore thoughts in moments between sessions.

With warmth, The Liven Team 🌿

Antwort von Liven

6. Apr. 2026

Hey there!

It’s completely understandable that it may feel too early to form a clear opinion.

Feel free to explore Liven app at your own pace and see what resonates with you over time. If you have any questions or need support along the way, we’re always here for you 🤗

With deep appreciation,
Your Liven Family

Antwort von Liven

6. Apr. 2026

Dear Sandra! 🌞

Your words truly brighten our day as they remind us why showing kindness at every moment matters. We believe that genuine care and support play a vital role in personal growth, no matter the hour or day. 🌼

With deep appreciation,
Your Liven Family

Antwort von Liven

5. Apr. 2026

Hello Pinar,

It’s encouraging to know that the quick connection made a positive difference for you. Moments like these remind us how meaningful a little support can be on the path of self-discovery. Thank you for sharing your experience.

Warm wishes, The Liven Team 💚

Antwort von Liven

4. Apr. 2026

Hello Artur,

Starting a new journey toward self-awareness often reveals more than expected in just moments. It’s wonderful that early reflections are already making a difference for you. Those small steps can unfold into meaningful growth over time.

Wishing you continued insight, The Liven Team 💚

Antwort von Liven

4. Apr. 2026

Hello Erika,

Thank you for your kind words, it means a lot to know our app has been helpful so far. At the same time, having someone to talk things through with can bring a different kind of support, and if you ever need help navigating what’s available in our app or have questions, you can reach us at support@theliven.com.

With warmth, Your Liven Team

Antwort von Liven

Aktualisiert am 7. Apr. 2026

Hey again, Till! 🤗

Thank you for the update and for letting us and our community know that your inquiry was handled fairly, as we always strive to do. It truly means a lot to see that the situation was resolved in a way that felt right to you.

We’ll continue working to improve, and we hope that at some point you might consider giving Liven app another chance. For now, we wish you only positive experiences on your self-discovery journey 🌞

With deep appreciation,
Your Liven Family

Antwort von Liven

4. Apr. 2026

Hi Christin,

Your experience shines a light on how simplicity can create meaningful connections. Embracing ease and helpfulness truly supports the journey of self-exploration and wellbeing.

With gratitude, The Liven Team

Antwort von Liven

3. Apr. 2026

Hello Anina!

Your experience reminds us how important it is to feel respected and understood in every interaction. We hope this smooth handling reflects the care we strive to offer everyone who connects with us. 🙌

With deep appreciation,
Your Liven Family 💕

Antwort von Liven

3. Apr. 2026

Hi Yve! 💛

Knowing that support could help you smoothly reminds us how important genuine care is in any journey toward self-understanding. When assistance flows easily, it opens more space for the real work of growth and discovery. 🙏

With heartfelt thanks,
The Liven Team

Antwort von Liven

3. Apr. 2026

Dear Doris! 💙

Your kind words really highlight the meaningful connection we aim to build here. Feeling supported and understood is such an important step on any journey of self-discovery. We’re grateful to be part of yours. 🙌

With deep appreciation,
Your Liven Family

Antwort von Liven

3. Apr. 2026

Dear Sandra!

We hear you, and this is absolutely not the cancellation experience we want for you or anyone else. From what we can see, it’s possible that the cancellation may not have been fully completed or may have been attempted through a different method than the one used to sign up.

At the same time, we understand how frustrating it must feel to reach out multiple times without a clear resolution. We’d really like to review your communication with our team and do everything we can to support you toward a fair outcome. To help us do that, we’ve requested a few additional details via Trustpilot’s secure form.

Lastly, we always strive to operate openly and transparently, as building trust with our users is at the core of what we do. Acting without clarity or fairness is not who we are, and we genuinely want to make this right for you.

With deep appreciation,
Your Liven Family

Antwort von Liven

2. Apr. 2026

Hi Frank,

Discovering new perspectives through thoughtful content can truly enrich our journey of self-understanding. Your appreciation for the e-book reflects a meaningful step toward embracing deeper insights. 💙

With heartfelt thanks,
The Liven Team 💫

Antwort von Liven

1. Apr. 2026

Hi Nicole,

It’s clear our previous support didn't provide the clarity you needed, and we’ve shared your feedback directly with our team. Thank you for helping us see where we can improve.

Just for clarity, subscription cancellations are completed in the Membership section after confirming the request on the final step, which then triggers an automatic confirmation email. We’re sorry for the confusion and wish you well on your next chapter.

With care, The Liven Team 🌿

Antwort von Liven

1. Apr. 2026

Hi there,

Thanks for sharing your thoughts. We’re taking a fresh look at how we ask for feedback to make sure it fits better with your experience. Your input is important in helping us find that balance.

You can always skip this step if you prefer. If you experienced any difficulty doing so, feel free to reach out to us at trust@theliven.com, and we’ll be happy to help.

With care, The Liven Team