Excellent customer service! No pushy sales men just leave you to browse around. Very helpful bought a sofa on Saturday collected on Sunday as we needed quite quickly,Thank you House of Brands will... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... Mehr ansehen
Unternehmen hat geantwortet
Good company to purchase from. Dining table and chairs arrived in perfect condition. It was delivered within a few days. Telephone staff were very helpful. Only criticism would be that there was NO no... Mehr ansehen
I’m really pleased with this dining table. It looks exactly as described, feels sturdy and well made, and was easy to assemble. The finish is high quality, and it fits perfectly in my dining space. It... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- auch in
- Bettenfachgeschäft
- Möbelzubehör
- Schlafzimmermöbelgeschäft
- Sofageschäft
- Wohnmöbelgeschäft
Vom Unternehmen geschrieben
✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.
Kontaktinformationen
18-24 Bury New Road, M88EL, Manchester, Vereinigtes Königreich
- 01617265008
- info@thehouseofbrands.co.uk
- thehouseofbrands.co.uk
4,6
Hervorragend
229 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Never received my item
Never received my item ,
Not very good customer service
The reply is not true ,
Keep away from this company at all costs
I had to file a charge back with the bank as item was not received
18. November 2025
Antwort von House Of Brands Furniture
We are sorry to see this review, as it does not reflect the facts of your order.
Your order was processed immediately and dispatched promptly. As soon as we received the tracking information from the courier, we sent it to you straight away. After the item was dispatched and the tracking details were provided, we attempted to contact you multiple times by phone, email, and message, but unfortunately received no response from you.
Despite the order being in transit and fully trackable, you proceeded to file a chargeback with your bank. This was done after dispatch and after we provided all required delivery information.
We have been actively working with Evri to resolve the situation and keep you updated as soon as the parcel is on its way. However, since a chargeback was issued, the parcel has now been requested to be returned by Evri.
Please note that this issue was not due to any fault on our part—we fulfilled our responsibility by dispatching the item promptly. The delay lies with the courier service, and feedback regarding delivery should be directed to them. We remain committed to providing excellent service and regret that this experience did not reflect the standards we strive for.
Definitely worth the wait!
I bought a dining table and four chairs from HOB. I am always sceptical when purchasing online however my experience was only positive with this company.
The service - I was impressed by the understanding of the company in assisting with the delivery of my order as I am on the first floor. The assembly team were friendly and helpful. The lead time wasn’t super quick but my item had to be ordered.
On first delivery, we had an issue with some chair legs however this was rectified without any hesitation and I was kept informed of the reorder.
My table and chairs themselves are gorgeous and really good quality. I couldn’t be happier.
All in all, I can only recommend as my experience was excellent. Thanks!
27. Oktober 2025
Antwort von House Of Brands Furniture
Thank you so much for your wonderful review!
We’re delighted to hear that your experience with HOB was such a positive one.
Thank you for trusting us with your online purchase — we know it can feel uncertain, so it means a lot that our team could support you throughout, from arranging delivery to a first-floor property to ensuring assembly was smooth and stress-free.
We also appreciate your patience with the lead time and are glad the quick resolution of the chair-leg issue met your expectations.
Most importantly, we’re thrilled that you love your new dining table and chairs! Knowing you’re happy with both the quality and the final look truly makes our day.
Thank you again for choosing House of Brands. We hope to welcome you back in the future!
Exceptional service
Exceptional. After being let down I have very high profile local furniture company house of brands were able to supply a lamp that have been on order with the other company for months before beingtold they couldn’t supply it. House of brands kept me informed and held the lamp for me which came in whilst I was away. They were always very prompt answering the phone and always quick to ring back if they missed my call.
28. Oktober 2025
Antwort von House Of Brands Furniture
Thank you so much for your kind words!
We’re delighted we could help you get the lamp you’d been waiting for and keep you informed throughout. We take pride in being prompt, reliable, and attentive to our customers’ needs, and it’s wonderful to hear that this made a difference for you.
We truly appreciate you choosing House of Brands and sharing your experience!
Stay away from this scammers!!
Stay away from this scammers! This company has closed down in August 2025 and dod not full fill many order in spite of taking payments from their clients.
22. Oktober 2025
Bewertung ohne vorherige Einladung
The best from ordering to delivery to…
The best from ordering to delivery to seeing my sofa thank you
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you so much for your wonderful review!
We’re thrilled to hear that your experience from ordering to delivery was seamless and that you’re enjoying your new sofa. Your kind words mean a lot to our team, and we truly appreciate you choosing House of Brands!
Website was really straightforward
Website was really straightforward
And u was really surprised of how quick they arrived
Beautiful quality
14. August 2025
Antwort von House Of Brands Furniture
Thank you so much for your review!
We really appreciate you choosing House of Brands and are delighted that you found our website easy to use, received your order quickly, and love the quality.
Very nice and elegant coffee table look…
Very nice and elegant coffee table look awesome in my living room
20. August 2025
Antwort von House Of Brands Furniture
Thank you so much for your lovely feedback!
We’re delighted to hear that your new coffee table looks elegant and fits perfectly in your living room.
Super happy with my purchase
Customer service was excellent efficient and communicative throughout the entire process of my sofa being made. They kept me informed every step of the way, promptly answered all my questions, and the delivery arrived right on time. The sofa itself is incredibly luxurious
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re happy with your new sofa and that our team could provide excellent, attentive service throughout the process. Your kind words truly mean a lot to us!
Very helpful when ordering
Very helpful when ordering, great prices, good quality and great delivery time.
30. Juni 2025
Antwort von House Of Brands Furniture
Thank you for taking the time to share your experience!
We’re thrilled that our team could assist you, and that you’re pleased with the quality, pricing, and delivery of your order.
Really good experience with house of…
Really good experience with house of Brands, I purchased 3&2 seaters sofas, the quality was outstanding, the sofa in incredibly comfortable and well made, the delivery drivers were very kind and helpful xx
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you so much for sharing your experience!
We’re thrilled that you love your 3- and 2-seater sofas and that they’re comfortable and well-made. It’s wonderful to hear our delivery team made a positive impression too!
Really good experience with house of…
Really good experience with house of brands. Communication was brilliant. The only issue we had was the delivery driver dropped off the wrong parcel
15. Juni 2025
Antwort von House Of Brands Furniture
Thank you for your feedback!
We’re glad to hear that our communication and overall service met your expectations. We sincerely apologise for the delivery mix-up and appreciate your patience while it was resolved. Your experience helps us improve, and we hope you’re enjoying your order now!
I purchased a corner sofa and a coffee…
I purchased a corner sofa and a coffee table from House of Brands, and the quality is absolutely outstanding, especially for the price. The sofa is incredibly comfortable and well-made, and the coffee table adds a perfect touch of style. Excellent value and craftsmanship. Highly recommend!
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you so much for your fantastic feedback!
We’re thrilled to hear that you love your corner sofa and coffee table, and that you’re impressed with the quality, comfort, and style. Your recommendation means a lot to us!
Brilliant products and service
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you for sharing your experience!
We’re thrilled that you’re pleased with our products and service. It’s wonderful to know our efforts made a difference!
valentino pu leather knocker chair
great product, keenly priced quick delivery, good quality, would use again and recommend.
29. Mai 2025
Antwort von House Of Brands Furniture
Thank you so much for your feedback!
We’re delighted to hear that you’re happy with your Valentino PU Leather Knocker Chair and that our pricing, quality, and delivery met your expectations. We truly appreciate your recommendation!
Ordered with 4-5 week delivery and…
Ordered with 4-5 week delivery and goods were here in a week.
I love these chairs they are so stylish and great quality.
I will definately be shopping again!
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you so much for sharing your experience!
We’re thrilled your chairs arrived sooner than expected and that you love their style and quality. We can’t wait to welcome you back for your next purchase!
It’s really nice and I’m very happy…
It’s really nice and I’m very happy with this thank you so much for this! 😃
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with your purchase. It means a lot to us, and we truly appreciate your support!
Excellent customer service from…
Excellent customer service from ordering on the telephone right up to delivery. They even went out of their way to get me an extra item from the supplier that wasn’t on their website. They stuck to their word on time of delivery and the delivery team were very friendly and professional. I also saved money from a different supplier. Well done HoB 👏🏼👏🏼
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you so much for your wonderful feedback! We’re thrilled that our team could go the extra mile for you and make your experience seamless from start to finish. It’s fantastic to hear you’re happy with the service, delivery, and savings. Your kind words truly mean a lot to all of us at House of Brands!
Good quality garden set
Ordered a rattan corner firepit set - really wanted the Asha and after ordering I was informed that there would be a delay with this set and so had to chose a replacement. Whilst this was disappointing the communication was excellent and the delivery of the replacement garden set was super quick and we’re really pleased with it. Table not too bad to assemble. Looking forward to using it this summer ☺️
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you for your detailed feedback! We’re glad our communication helped keep you informed, and that you’re happy with your replacement garden set.
Amazing customer service
I ordered dining table and chairs absolutely amazing quality I’m really happy. Also, the seller has been really good and helpful with my order absolutely great amazing customer service and amazing product. Highly recommended. I am actually planning to get more stuff for the house from the company. Absolutely amazing.
22. April 2025
Antwort von House Of Brands Furniture
Thank you so much for your amazing feedback! We’re thrilled that you’re happy with your dining table and chairs and that our team could provide helpful service throughout. It’s wonderful to hear you’re planning to shop with us again — we can’t wait to help you find more beautiful pieces for your home!
Great quality product at the best…
Great quality product at the best price. My cream clover stool is fantastic quality and I love it. A little slow for delivery due to supply issues, but well worth the wait! Thank you
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von House Of Brands Furniture
Thank you for your kind feedback! We’re delighted to hear that you love your cream Clover stool and that the quality met your expectations. We appreciate your patience with the delivery, and it means a lot that you think it was worth the wait!
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