I had specific requests with an order and sent emails asking for assistance. I've exchanged a few emails with your company since then and have always received responses within a few minutes. I feel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had accidentally ordered twice and it was caught by someone at the company. They reached out to me to see if I had meant to do that, or if it was an accident. When I replied that it was an accident... Mehr ansehen
Groovd Communication is and was excellent, postcode error meant Evri are at the moment unable to deliver, but Groovd have been brilliant in replying to me. Unfortunately Evri, not so much. Ap... Mehr ansehen
The products good, smaller than a normal child’s book, but they should be able to sit with it on the floor, table, or hold it themselves easily. As it is a gift I won’t know how it goes until Chris... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Absolutely superb customer service
Absolutely superb customer service! Couldn’t be more satisfied. Thank you so very much Groovd Team!! 🙌🤩💖
Outstanding!!!!
TheGroovd.com provided me with…
TheGroovd.com provided me with exceptional customer service when i messed up and entered my email address wrong and couldn’t find my order. They were on it so fast and were extremely professional and so nice!
order follow up…
The follow up and order correspondence has been greatly appreciated.
Excellent response time and great…
Excellent response time and great results. Customer service is amazing!
Talk about great customer service and a…
Talk about great customer service and a fast response! I paid through PayPal and it didn't redirect me there so I couldn't confirm my address. PayPal used an old address and I emailed the company immediately to change to the correct address and they sent me an email within 2 minutes and fix the problem! So thankful!
There was a quick response from Jenny
There was a quick response from Jenny. She gave me the information I needed to return the product. It will go in the mail tomorrow morning and I will let you know the tracking number.
I placed an order but somehow was not…
I placed an order but somehow was not able to finish the order. You reached out to me and we were able to fix it. So now everything is fixed and the order will be processed and on the way. Thanks!
Proactively identified I erroneously…
Proactively identified I erroneously placed two orders. Customer Service reached out to verify and canceled/refunded the duplicate order. Appreciate the proactive outreach.
Thank you for your help with cancelling…
Thank you for your help with cancelling my subscription, at this time I unable to proceed.
Customer service was great
Customer service was great. When I had issues with the order not going through, I contacted support and they were on to it quickly and had it sorted out in a very short time.
I initially had some technical…
I initially had some technical difficulties at checkout but, when I contacted customer support, they were very responsive and sorted out the issue very quickly. I wish all businesses customer support were like these!
Very quick response and solution to my…
Very quick response and solution to my concern. This has increased my confidence in the business.
Thank you
Problem solved…
I had an issue with my order which when escalated was resolved fairly and quickly
The person (Jennifer) was very helpful…
The person (Jennifer) was very helpful and responded immediately. Great customer service! Fantastic!☺️
Prompt and helpful customer service
I accodentally ordered 2 of the same…
I accodentally ordered 2 of the same thong. The company noticed and a lovely ladycontacted me and made me aware. I am on a very tight budget so am extremely grateful she was extremely helpful cancelled the extra order at my say so organised a refund. Wonderful customer service i will be shopping with this company agaon soon. Very recommended safe company to deal with.
Groovd.com
There had seem to have been an initial issue with my order. An email was received zi had replied to the said email and Jenny responded very quickly and provided me with additional information which was helpful. Very prompt polite customer service.
Great customer service
Great customer service! I accidentally ordered two of the same item by mistake. They noticed, sent me an email to confirm if it was an error, and processed my refund right away. Highly recommend!
Customer service was very fast and…
Customer service was very fast and through!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








