I paid £27 for a hair product on 2nd December,2025 and I have never received it. I can't contact them at all via their supposed website or FB. I wouldn't give any star only I have to in order to proce... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As others have written, I have not received my order which cost £119! I emailed them which bounced back, used their contact form (before their website was taken down) & contacted them on social media.... Mehr ansehen
I ordered a Molton Brown shower gel and a Black Pepper candle as a last-minute birthday gift, and they turned out to be an absolute winner! Both items arrived right on time (phew!) and made the birth... Mehr ansehen
Unternehmen hat geantwortet
I recently purchased the Milton Brown Coastal Cypress & Sea Fennel aroma reeds from The Courtyard Spa, and I couldn’t be more pleased. The fragrance is absolutely lovely—fresh, soothing, and long... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A warm welcome from the team here at The Courtyard Spa Birmingham, a stones throw away from the incredibly popular Bullring. We're delighted to offer high-end skin care products, bath & shower essentials, as well as home favourites from some of the UK's most popular brands. All orders are picked and packed by us and we're pleased to have built a relatively small customer base of over 30,000, which we're incredibly proud of. The Courtyard Spa began with a small warehouse and two mobile beauticians who shared a passion for delivering expert facial treatments, before evolving into a small and highly regarded independent retailer. With an upcoming move into a fixed clinical environment and expansion in our treatment offering, it represents the next stepping-stone on our own unique little journey. We hope you have time to explore our site or even better, book in for one of our wonderful treatments.
Kontaktinformationen
Bradford Court 123-131 Bradford St, B12 0NS, Birmingham, Vereinigtes Königreich
- concierge@thecourtyardspa.store
- thecourtyardspa.store
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Lovely Molton Brown shampoo set
Lovely Molton Brown shampoo set - delivery took a day or two longer than I expected, but the customer service was great, so I was very happy all round.
This is not an authorised seller of…
This is not an authorised seller of these brands - please advise where you are getting your stock from
Good value, prompt service.
They're selling a good product at a reasonable price, and they're a small British business, so I want to support them. I'm very pleased with Rosalique, which is as good as people say.
Bought the Molton Brown product
Bought the Molton Brown product, received a brilliant product and service was excellent. Will definitely buy again!!!
Perfect for last minute gifting
I ordered a Molton Brown shower gel and a Black Pepper candle as a last-minute birthday gift, and they turned out to be an absolute winner! Both items arrived right on time (phew!) and made the birthday celebrations extra special. The shower gel smelled lovely and the candle looked lovely
I also had a quick query and was really impressed with how fast and friendly the communication was—it made the whole experience feel super easy and stress-free. Finding gifts can sometimes feel like a gamble, but this was smooth sailing from start to finish.

Antwort von The Courtyard Spa
Noble Isle Golden Harvest Hand Lotion
I met this hand cream in my niece's house. After using it I just had to get some for my own home.
Delivery time was okay, product was well packaged and arrived safe and sound.
It is such a lovely hand cream in that it rubs in well and my hands feel as though they have been 'creamed' rather than 'oiled'. It isn't watery like so many others. It smells divine.
All round great hand cream for me.

Antwort von The Courtyard Spa
Great price, great communication.
I ordered from the Molton and Brown range as the price was great. The delivery was longer than originally stated however Amber communicated this to me and explained there was an issue so it really wasn't a problem. I ordered some further items and delivery was as promised. Will purchase from you again.

Antwort von The Courtyard Spa
Customer service could be better
I ordered Molton brown products 2 weeks ago, they all arrived today well packaged. It's a pity they let themselves down for their customer service. They responded to one email and ignored the others I sent to them. I was beginning to worry I wouldn't receive my products. However, they arrived safely today. I would think twice before ordering from them again because customer service is bad.

Antwort von The Courtyard Spa
Recent Molton Brown purchase
I recently purchased the Milton Brown Coastal Cypress & Sea Fennel aroma reeds from The Courtyard Spa, and I couldn’t be more pleased. The fragrance is absolutely lovely—fresh, soothing, and long-lasting. It gently lingers throughout my home, creating a calming and welcoming atmosphere.
The entire shopping experience was smooth and reliable. My order arrived right on time and was carefully packed, showing great attention to detail and care. I’m very
satisfied with both the product and the service, and I’ll definitely be ordering again.
Highly recommend!

Antwort von The Courtyard Spa
Make sure you check out these amazing…
Make sure you check out these amazing prices before going anywhere else. Fabulous prices and service. Very happy customer.

Antwort von The Courtyard Spa
Nice range of quality products
Nice range of quality products

Antwort von The Courtyard Spa
Great range of products at competitive…
Great range of products at competitive prices. Product arrived quickly and packaging was great, thank you!

Antwort von The Courtyard Spa
Purchased Molton Brown products
Purchased Molton Brown products , very competitive price. Quick service and delivery, will definitely be using your company again.

Antwort von The Courtyard Spa
The choice of products was excellent…
The choice of products was excellent (Molten Brown for me) with the best prices and a quick delivery. What's not to like?

Antwort von The Courtyard Spa
Great prices and prompt delivery
Great price on Molton Brown refills, perfectly packaged and on my doorstep really quickly!

Antwort von The Courtyard Spa
Product arrived quickly
Product arrived quickly. My daughter was able to take it offshore with her. Thank you

Antwort von The Courtyard Spa
My new go-to for ordering my skincare…
My new go-to for ordering my skincare products! I use PCA Skin products which can be quite inaccessible and expensive, but ultimately nothing quite compared to this product range. Thankfully The Courtyard Spa stock a ton of their products & even cheaper than you can find them anywhere else! I had a great experience with their delivery as well, my products arrived faster than expected I believe I received them literally a day later. Will be a returning customer and highly recommend The Courtyard Spa.

Antwort von The Courtyard Spa
Competitive prices for the Davines…
Competitive prices for the Davines conditioner that I like. Arrived on time and was packaged well. Will be buying from here again.

Antwort von The Courtyard Spa
Ordered Molton brown
Ordered aftershave, delivery was fine & I also got a sample in the box, which I think always adds that extra touch so thank you

Antwort von The Courtyard Spa
My Molton brown handwash & shower gels…
My Molton brown handwash & shower gels arrived as expected. Love the firefy pink peppercorn scent & the eucalyptus. Makes my skin feel amazing. Great price

Antwort von The Courtyard Spa
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