School residential
My daughter went on a school residential trip at the Boughton woods site and thoroughly enjoyed it however before the trip we were made aware to label all items and If anything was left behind they would post it back for the cost of delivery. My daughter took her brand new inflatable sleep mat which has tags with name/ school etc and it never made it from the trailer back on to the coach. Along with several other peoples. After weeks of phone calls and emails from myself and the school I was simply ignored. I was told on several occasions the person that deals with this would call me back but nothing. This was in the summer! I appreciate that things can go missing but the customer service is non existent. I wouldn’t recommend anyone taking anything with them that they might actually want back.

Antwort von The Bushcraft Company





