I had to change the first scooter I bought because there was a fault with the battery container. I couldn't fit the battery onto the scooter. A replacement scooter was delivered to my house promptly w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The help with choosing a new scooter was good and very helpful. The only problem I have is slowing it down as it’s not like my previous scooter where you could slow it down to a turtle speed speciall... Mehr ansehen
Everyone at TGA mobility are wonder people to talk to and the drivers that come out are also so friendly and explain everything in detail always making sure my needs comes first thank everyone
It's always a pleasure to deal with Tga caring people that go out of there way to help wouldnt think of going anywhere else.
Unternehmensdetails
Vom Unternehmen geschrieben
At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.
Kontaktinformationen
Woodhall Business Park, CO10 1WH, Sudbury, Vereinigtes Königreich
- 01787 882244
- info@tgamobility.co.uk
- tgamobility.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Expert knowledge
Expert knowledge, very helpful, great all round service.

Antwort von TGA Mobility
Not very happy with how you do refunds…
Not very happy with how you do refunds 6 weeks is not exceptable

Antwort von TGA Mobility
This company is great
This company is great! Charlotte came out to check whether their power unit would fit my brother's wheelchair. It did fit and she demonstrated it and then brought a new unit and fitted it and again demonstrated it to staff. The follow up has been exceptional and I would have no hesitation in recommending this company to anyone.

Antwort von TGA Mobility

Antwort von TGA Mobility
Woody in customer services and Harry…
Woody in customer services and Harry the TGA engineer went above and beyond to help me. My mobility scooter wasn't working correctly and Harry explained that it was going to be extremely expensive to fix, so much so I could actually buy a reconditioned scooter cheaper. Harry sourced a reconditioned scooter that was actually only 1 yr old, still with a 2 yr warranty for a brilliant price. Woody called me the next day with the lovely news, that all reconditioned models were going into the sale, so therefore saved me another nearly £500. Honestly I couldn't recommend TGA enough

Antwort von TGA Mobility
This i my 2nd TGA BREEZE on mobility…
This i my 2nd TGA BREEZE on mobility scheme.The Breeze is sturdy and an easy ride..It has some great features eg front box above the headlight..large cargo box at the rear for carrying shopping..the footplate can manage some larger items..boxes of dog food ..there are 2 cup holders..2 outlets for charging phones etc...all in all good.
The Breeze can cover a range of terrain ..paths and offroad..
1 criticism...if you are a night owl...invest in front & rear cycle lights for safer protection..the headlight is a tad dim but ok in an emergency.
as this is my new iteration of Breeze..1 month in...i can only say so far so good but as i was happy with No#1..imma take a punt at No#2..will be better

Antwort von TGA Mobility
Just had Andy se266ra delivery me my…
Just had Andy se266ra delivery me my mobility scooter
He called with notices so I could be ready
N called when he was near by these things mean a lot
Every department gives such kind n considerate service to us
Tga maximo plus is an amazing mobility scooter

Antwort von TGA Mobility
Easy to renew lease
Easy to renew the lease. Good advice on telephone but ended up doing it on line. So very easy.

Antwort von TGA Mobility

Antwort von TGA Mobility
***** EXCELLANCE
Fast. efficient, really helpful staff, no problems too big or too small, excellent customer service always.
Best on line experience, easy ordering, easy returns.
WELL DONE and thanks for helping smaller businesses out

Antwort von TGA Mobility
Faulty product but fair treatment on refunds
This is a continuation of my extremely negative review of tga new products dated 02/08/2025. I contact them demanding a full refund on the 02/08/2025 making my legal statutory rights very clear giving them 14 days to respond. I heard back from management very rapidly, agreeing to my refund and they collected the scooter for free on the 07/08/2025. They took a little longer than the 7 working days best practice to give me my refund. So I emailed and gave them warning of my willingness to take court action through the small claims court. An easy and cheap option, available to start online. I prepared the online paperwork just in case. The law is 14 calender days after receipt of the item for a refund to be received in your account. I get the feeling that I would have received my refund without this warning email, but I can't say for sure. My end feelings about tga is they are an honest company who are currently choosing to buy or make inferior parts for their scooters. I would not buy a scooter from them currently but would consider them again in a few years depending upon how people have reviewed the longevity of their products over the intervening years.
As of right now I know, as I asked the engineer that visited me, they currently only have 3 travelling engineers to cover the whole of the UK. Which would concern me, given their current quality issues....
I honestly wish them luck.
WHILL-R 4 wheel
Bought a WHILL-R mobility scooter from TGA MOBILITY found the experience to be extremely good. I had plenty of time to check to see if the scooter was right for me. I enjoyed a go anywhere road test and any questions I had was answered professionally . Very pleased with my choice of scooter and the company I bought it from
22 days to reply to an email for parts
22 days to reply to my email requesting the cost of a replacement part. Considering this company deals with disability equipment I would have thought their response would be a lot quicker. Not for the first time.
Well done TGA
They did very well with getting me through the paperwork I had to sign and delivered my mobility scooter shortly after on the day they said they would.I had a trial ride before I made my decision and that was as planned as well. I'm on the road again!
Thank You TGM!!!
A J Skotnicki
Brilliant people, brilliant scooter. …
Wayne is very pleased with his new scooter. I think there was a little issue with some screws to do with the top box, but says he spoke to someone about that. Otherwise everyone is very nice and helpful. Pleased with the company very much.
the scooter was delivered and…
the scooter was delivered and everything was explained to me. I have used the wills scooter and I am very pleased with the way the scooter handles. It breaks down to go into the boot easily and is put together quickly. Four miles per hour on a battery charge is fine and love having the app on my phone. The basket is a bonus.So it is a win win with the will scooter.
I'm hearing impaired and despite…
I'm hearing impaired and despite telling you this on my order and requesting contact by text/email you still phoned me to set up delivery which was a struggle. Also, I saw nothing at all about a 25% off sale in August although I placed my order on 30th July. Took a long time to save up for this as my mobility allowance is only £30 a week.
Excellent service from start to finish
Excellent service from start to finish.
Home service and other work on our mobility scooter carried out by one of their brilliant technicians.
Great price for the work done.
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