So far, every device I’ve registered with Tech Pack has been repaired quickly and efficiently. My phones were fixed the very same day right outside my house in their mobile repair van, and my tablet w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new p... Mehr ansehen
Unternehmen hat geantwortet
Great communication Extremely helpful Very efficient As a first timer i had no idea what i was doing You made my claim less srtessful with your guidance
Unternehmen hat geantwortet
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls. To progress the claim I had to pay another £59 up front. Long and sho... Mehr ansehen
Unternehmen hat geantwortet
4,4
Hervorragend
1663 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great repair thorough and well done but…
Great repair thorough and well done but a repair taking 12 days is far to long. I had to go and buy a cheap replacement while I was waiting for the repair. In a day and age when most on us rely on our phones for our daily lives 2, maybe 3 days max should be the standard. Next day repairs would get you 5 stars but when they take over a week 3 is as high as I can go.
In response to their reply, it wasnt a part issue, it was lack of available time slots. I think their was none for more than a week.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for your review, Rick.
Our apologies that you had to wait 12 days for your mobile repair. We can only assume that this was due to parts availability.
We appreciate your feedback, Rick, and we will pass this on to the business.
Kind regards,
Anne-Marie.
Great prompt service
The service provided was at a great standard. Quick and professional
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Dudley. We appreciate your review.
Kind regards,
Anne-Marie.
The replacement phone I received look…
The replacement phone I received look like a fake copy of original phone
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
We are sorry to hear of your dissatisfaction, Subhash. We can assure you that all replacement devices are of Grade A standard and come with a 24 month warranty, for peace of mind. Please respond to the Trustpilot verification email with your details, so that we can take a look at your claim journey.
Kind regards,
Anne-Marie.
Very easy to use this service
Very easy to use this service. A completely no hassle repair to my mobile phone.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Dawn. We are delighted that the service we provided to you was hassle free.
Kind regards,
Anne-Marie.
Chris was great
Chris was great. Very friendly and helpful.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Michael. We are delighted that the service we provided to you was five-star and we will pass this review on to Chris and the team.
Kind regards,
Anne-Marie.
Best insurance 👍👍👍
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Eugeniu. We appreciate your review.
Kind regards,
Anne-Marie.
Chris did an amazing job on repairing…
Chris did an amazing job on repairing my phone came on a Sunday to my home address but needed an extra part so came to me at my place of work on a Thursday at the time stated and repaired my phone at my convenience
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Chris. We are delighted that you found our Come to You Repair Service convenient, and we will pass this review on to Chris and the team.
Kind regards,
Anne-Marie.
Spot on and very fast with replacement…
Spot on and very fast with replacement less than 20 hours
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Stu. We appreciate your review.
Kind regards,
Anne-Marie.
Thank you to Chris
Thank you to Chris for the excellent service. He was very helpful, quick, and efficient in repairing my phone right at my doorstep. Chris was friendly, took great care while fixing my phone, and returned it in perfect working order. I really appreciate the time and effort he put into the repair. Thank you again, Chris, for the amazing service with Likewize. 😊
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you using Barclays Tech Pack Insurance, Aqsa. We are delighted that the service we provided to you was five-star and we will pass you praise on to Chris and the team.
Kind regards,
Anne-Marie.
My claim was resolved easily, just a long wait for repair appointment
My claim was resolved easily - only giving 4 stars as there was a wait of 10+ days to repair my phone. The customer team were very helpful, the repair technician was great, the only issue was having to wait quite a long time for a repair appointment. I was lucky to have a spare phone, not everyone will have access to that.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Natalie.
We appreciate your feedback, and we apologise for the delays regarding the timescale for your repair.
If you could please respond to the Trustpilot email, we will be able to take a look into your claim journey to see what caused said delays and to make improvements in that area.
Kind regards,
Anne-Marie.
Very easy and straightforward from the…
Very easy and straightforward from the time I started the claim, it’s all done through their easy to use app, the device I received as a replacement is basically brand new, not even a scratch on the sides. I’ve recommended tech pack insurance with likewize to all my friends and family now.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Safia. We are delighted that you would recommend the service we provide.
Kind regards,
Anne-Marie.
Brill
recently had to make a claim on my phone insurance and I’m really impressed with how smoothly everything went. The claim process was straightforward, the communication was clear at each step, and I always knew what was happening with my case. My replacement/repair was sorted much faster than I expected, and any questions I had were answered quickly and professionally. Overall, I feel properly looked after and I’m glad I chose this company – I’d happily recommend their phone insurance to friends and family
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Ummar. We are delighted that you felt looked after during your claim journey, and that you would recommend our service.
Kind regards,
Anne-Marie.
Bad service
Bad service, very slow process 25 days they take after providing correct documentation, they still rejecting again and again and last they approve claim and send you replacement, lazy team
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for your feedback, we are sorry for the frustration caused during your claim. To ensure fair and secure handling, our process requires thorough verification, which can sometimes involve additional document requests. I understand how this may have felt inconvenient. To allow us to take a look at your claim journey so that we can identify any areas that can be improved, please respond to the Trustpilot verification email with your details.
Kind regards,
Anne-Marie.
You should improve the way you treat…
You should improve the way you treat your customers and not to take more than two months to replace a simple cell phone.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
We are sorry to hear that there were delays in receiving your device, Regina. If you could please respond to the Trustpilot verification email with your details, this will allow us to look into your claim journey in depth.
Kind regards,
Anne-Marie.
Chris is a great guy!
Chris was Very friendly, very personable , what a delight! Thank you
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Georgina. We appreciate your feedback and we will pass this on to Chris and the team.
Kind regards,
Anne-Marie.
Chris was fantastic
Chris was fantastic. Quick, great job and very pleasant. Would recommend.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you would recommend our service.
Kind regards,
Anne-Marie.
Perfect repair
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mark. We are delighted that your repair was perfect.
Kind regards,
Anne-Marie.
Good service
Good service
Came on the assigned date
No delays
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Sarah. We appreciate your feedback.
Kind regards,
Anne-Marie.
They were very kind and honest and help…
They were very kind and honest and help me very quickly and the replacement came in 1-2 days.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that we were able to help you quickly.
Kind regards,
Anne-Marie.
My insurance claim was incredibly easy…
My insurance claim was incredibly easy to log and within 48hours I had my phone back to me repaired so I was delighted with the service received
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you found our claims process easy to use.
Kind regards.,
Anne-Marie.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.