So far, every device I’ve registered with Tech Pack has been repaired quickly and efficiently. My phones were fixed the very same day right outside my house in their mobile repair van, and my tablet w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new p... Mehr ansehen
Unternehmen hat geantwortet
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls. To progress the claim I had to pay another £59 up front. Long and sho... Mehr ansehen
Unternehmen hat geantwortet
Great communication Extremely helpful Very efficient As a first timer i had no idea what i was doing You made my claim less srtessful with your guidance
Unternehmen hat geantwortet
4,4
Hervorragend
1662 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It took 3 days and numerous calls to…
It took 3 days and numerous calls to try to report the fault
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
We are sorry to hear of your experience, Marc. To allow us to look into the delays and ensure that the service is improved in this area, please respond to the Trustpilot verification email with your details.
Kind regards,
Anne-Marie.
Fast efficient service
Fast efficient service
The mobile home service is extremely impressive
The cost is really fair
I would definitely use again if I ever needed to have my device repaired again
Hassle free mobile service
From the start until the end no dramas hassle free
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Ian. We are delighted that you found the service we provide fast, hassle-free, and efficient.
Kind regards,
Anne-Marie.
Great service
Great service, easy to complete forms. Technicians polite and efficient
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Andrea. We will pass your review on to the technicians and the team.
Kind regards,
Anne-Marie.
Data transfer to new devic
Unable to transfer old phone data 'on the doorstep' to the replacement device.
Having a cloud back-up only partially works.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
We are sorry to hear that you were frustrated that we were unable to facilitate a data swap at the doorstep, Ian. This is due to the courier service only having an allocated time to achieve their scheduled workload for the day. We appreciate your review, and we will feed this back to the business.
Kind regards,
Anne-Marie.
Used them twice now
Used them twice now. Great service
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Neil. We are delighted that the service we have provided to you on both occasions was great.
Kind regards,
Anne-Marie.
Very good tech
Booking repair very easy on the app. No issues at all. Booking a repair on kerb side takes 2 weeks to get a spot
The tech was amazing and punctual.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mahmood. We appreciate your review, and we will pass this on to the technician, and the team.
Kind regards,
Anne-Marie.
Dpd was terrible
Dpd was terrible. Driver could not read the numbers. Attempted delivery to the wrong house , took photo of the wrong house and notified us that we missed him. We arranged our schedules around this delivery but Hashir let us down. Dpd customer service, terrible.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
We are sorry to hear of your experience with DPD. This is not the level of service we would expect for our customers, and we understand your frustration. To allow us to look into this for you, please respond to the Trustpilot email with your details.
Thank you for providing your details. We can see that a delivery was made on the 16th April; there was a picture, but it was not of a house. If you have still not received your device, please contact our Customer Service Agents; they will be able to raise an investigation on your behalf.
Kind regards,
Anne-Marie.
Prompt response and excellent service
Prompt response and excellent service
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Steven. We are delighted that the service you received was great.
Kind regards,
Anne-Marie.
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Jenny. We are delighted that the service we provided to you was great.
Kind regards,
Anne-Marie.
I’d smashed my phone screen and was…
I’d smashed my phone screen and was feeling poorly so left it for a day or so before calling. The chap who answered was so friendly and the process was completely straightforward and phone was repaired that day.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Holly. We are delighted that you found our claims process straightforward and that we were able to arrange your repair for the same day.
Kind regards,
Anne-Marie.
Good insurance company
I am very happy with Barclays insurance
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We appreciate your review.
Kind regards,
Anne-Marie.
iPhone 16 plus pink
It was good and it felt like original iPhone
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Ameema. We appreciate your feedback.
Kind regards,
Anne-Marie.
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Vasile. We appreciate your review.
Kind regards,
Anne-Marie.
Techpack insurance from Barclays…
Techpack insurance from Barclays absolutely brilliant so very quick and very easy, would recommend if you have electronics at home
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, we are delighted that you would recommend our service.
Kind regards,
Anne-Marie.
Easy to report claim and book repair
Easy to report claim and book repair. There was a few weeks wait but I have used the policy and likewise before and know they are worth the wait. Highly recommend!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you would highly recommend our service.
Kind regards,
Anne-Marie.
Easy to use
Easy to use, excellent replacement service.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Stuart. We appreciate your review.
Kind regards,
Anne-Marie.
Marcos fixed my phone
Marcos was super polite, helpful and fixed my phone within half an hour. Overall service is spot on
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you found our Come to You repair service convenient.
Kind regards,
Anne-Marie.
Excellent communication throughout
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Jan. We appreciate your feedback.
Kind regards,
Anne-Marie.
Happy days !
Very happy! My wife’s phone was replaced within two days of loosing her phone. Amazing!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Lawrence. We appreciate your feedback.
Kind regards,
Anne-Marie.
Excellent service and quick replacement…
Excellent service and quick replacement of a damaged iWatch without quibble.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Philip. We are delighted that the service we provided to you was great.
Kind regards,
Anne-Marie.
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.