TeachMe.To Bewertungen 978

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Company is easy to deal with. I was able to schedule and find a great instructor for tennis with no problem. The app is user-friendly, not complicated, even the support team are easy to reach and they... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The platform is so easy to use and the associates are so helpful. They provide a seamless connection with students and coaches. I would definitely recommend it to anyone who is looking to get lessons... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Hello, Could you please explain why my payments for both students were reversed? I previously contacted customer service and was told that everything was okay. Even if this was due to a charg... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The company makes it very easy for coaches to focus on coaching while they handle the administrative duties. Customers service is awesome. Their response time is quick. They deserve 5 stars!

Unternehmensdetails

  1. Online-Marktplatz

Vom Unternehmen geschrieben

TeachMe.To is the easy way to learn how to play. Find and book local coaches for golf, tennis, pickleball, and more. Awesome lessons, guaranteed! Experiencing an issue or have a question? We want to make it right immediately! Before leaving a review, please email our priority support team directly at support@teachme.to. We respond quickly and would love the chance to resolve this for you today.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

978 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Bewertet mit 5 von 5 Sternen

Teach me platform is a great way to…

Teach me platform is a great way to access a variety of new clients from beginners to intermediate with a very easy process of booking and communicating.
A helpful staff that follows up on students progress and assessing clients needs and expectations. I love using it and recommend it to other tennis pros

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The help support is superb

The help support is superb. I have never had to wait for very long to get feedback. Also, I enjoy receiving email reminders and text when I have a new lesson scheduled.
I’m still hoping for a table tennis 🏓 lesson soon as the hit movie “Marty Supreme “ begins streaming on our favorite channels.

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Useful app that allows you to connect…

Useful app that allows you to connect with qualified coaches. The bi-directional lesson feedback feature was helpful to track progress against goals and get structured feedback to look back on.

Would highly recommend!

15. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Yes to TeachMe

I’ve had such a great experience using TeachMe! The app is incredibly user-friendly and makes learning feel engaging instead of overwhelming. The lessons are well-structured, easy to follow, and designed in a way that keeps you motivated to continue! Highly recommended

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Customer service excellent

Customer service excellent

Navigating thru app is a little over complex sometimes? Maybe it’s my own user experience and judgement. It’s great, however choosing my availability and hours and locations can sometimes be confusing. Or a better word a tiny bit tedious. But I understand how technical software engineering needs to be. But overall great experience!!!

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would not trust them again

I had a really poor experience with TeachMeTo, both from a customer and a coach perspective. I used the service to connect with a golf coach, and even the coach told me they’d had a bad experience using the platform. Unfortunately, my experience as a customer wasn’t any better.

I saw no real value in the app itself, and the overall experience felt clunky and unnecessary. The biggest issue, though, was the billing. The service auto-renewed after 28 days. I had no intention of continuing and assumed, like most subscriptions, that it would be a normal monthly renewal with some flexibility. When I reached out, I was told there was nothing they could do—no refund, no accommodation—despite the fact that this was for a four-pack of lessons and I reached out the day this transaction was on.

For me, this wasn’t about the money as much as the principle. The response made it very clear that customer experience is not a priority here. It felt like the system is designed to trap people in renewals rather than actually serve students or coaches well.

Based on my experience, I would not trust TeachMe2 with your money. I don’t feel they have either their coaches’ or their customers’ best interests at heart, and I can’t recommend this service to anyone.

8. Februar 2026
Bewertung ohne vorherige Einladung
TeachMe.To-Logo

Antwort von TeachMe.To

Hi Rex,

We want to address your feedback regarding the billing model, as transparency is very important to us. We strongly disagree with the sentiment that our system is designed to 'trap' students.

In fact, we reviewed your conversation history with our team, and it confirms that you were presented with two distinct options: the standard 'Lesson Packs' and the 'Subscription' model, with a clear description of how each works. You selected the subscription model, which operates on a 28-day renewal cycle as detailed in our terms of service.

While we understand it is frustrating to see a charge you weren't expecting on that specific day, our policy on non-refundable renewals is in place to ensure our coaches' schedules are protected.

That said, your lesson credits are active, valid, and ready to be used whenever you're ready. We would be happy to help you schedule them so you can get the full benefit of what you paid for. Thank you.

Bewertet mit 1 von 5 Sternen

July 2025 for pickleball lessons for my wife.

In July 2025, after using the provided lessons, I contacted TeachMe.To support through the app and requested to place my subscription on hold until further notice. I received acknowledgment, and believed the account was paused indefinitely as requested, with no active billing expected.
Despite this, in January 2026, my credit card was charged again for a full subscription cycle without any prior notice, email alert, or confirmation that the hold had been lifted. I did not book or use any additional lessons, and the charge was unwanted and unauthorized based on my prior instructions.
This appears to be a recurring issue based on other BBB complaints and app store reviews, where users report surprise auto-charges after requesting pauses or cancellations. The app lacks clear visibility into subscription status, pause details, or easy cancellation options, leading to billing errors. Had to do a chargeback on my credit card for refund because they still refused. This company would do better if they didn't have to resort to scamming people.

Update (February 10, 2026): Response to TeachMe.To's public reply

Thank you for your response, but it does not fully address my concerns.

To clarify: In July 2025, after using the initial lessons, I explicitly requested via the app's support messaging to put the subscription "on hold until further notice" (indefinite hold, as we had no plans for more at that time). I did not receive any reply stating that this wasn't possible, that pauses require an end date, or that the account would auto-resume and charge without further notice or reminders. The app and communications lacked clear instructions on how indefinite holds work (or don't), contributing to the surprise January 2026 renewal charge despite no usage or re-activation from me.

I appreciate the offer for a correspondence transcript—please email it to me so I can verify the logs. In the interim, I still request a full refund of the unauthorized January charge and permanent cancellation to avoid future issues.

This experience highlights ongoing transparency problems with subscription management on the platform, as seen in other reviews. I hope TeachMe.To improves this for future users.

28. Januar 2026
Bewertung ohne vorherige Einladung
TeachMe.To-Logo

Antwort von TeachMe.To

Hi Ian,

We are sorry to hear about your frustration, but we must correct the record regarding your account status.

You mentioned receiving an acknowledgment of a pause in July 2025; however, our support logs do not show any incoming request or outgoing confirmation regarding a cancellation at that time. To ensure transparency, we can send you a transcript of all our correspondence so you can see exactly what we have on our end.

We understand you were surprised by the renewal, but this was a valid charge based on your active subscription. We would have preferred to resolve this with you directly rather than through a chargeback, as we want every student to get the value of their lessons. Thank you.

Bewertet mit 1 von 5 Sternen

FRAUDS

FRAUDS! I would leave zero stars if allowed. "Hannah" called me when I messaged them for info and signed me up for a "free" lesson. All the messages are in the app and NEVER communicated this was a recurring monthly cost. Apparently they sent me a "text" outside of the app that informed me of a membership. I can't find this text. Absurd. So I've been getting charged monthly and NO ONE has reached out about trying to schedule lessons. The app is terrible and doesn't show you how many lessons you have paid for. Never been treated this poorly.

9. Februar 2026
Bewertung ohne vorherige Einladung
TeachMe.To-Logo

Antwort von TeachMe.To

Hi Kristen,

We take claims like this very seriously and want to clarify the situation. We are definitely not in the business of misleading our students.

Regarding the communication, we have a record of the text conversation between you and our Lesson Coordinator. In that conversation, the subscription rate and renewal terms were explicitly explained to you. You acknowledged these details and responded with 'Let's try it,' which is when the booking link was sent.

We understand that texts can get lost, so we are more than happy to share a screenshot of this conversation with you to clear up any confusion.

We apologize if the app interface made it difficult to see your balance, but please know your payments are not lost! You have active lesson credits on your account. We can help you match with a new coach, try a different location, or you can even gift these credits to a friend or family member. Feel free to reach out to our support team so we can send you the conversation history and help you get booked.

Bewertet mit 5 von 5 Sternen

Helpful Support Team

The support team was very helpful in helping to find the best and closest coach! Very grateful and thankful for their help and understanding!

8. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Our instructor was great BUT…

Our instructor was great! However, the company insisted I signed up for a subscription and charged my card again. I contacted them and they are unable to provide any documentation of a subscription. (We are in this area for a few weeks only. Would not have signed up for a subscription) We paid for and got 3 lessons. They are refusing to refund the unauthorized payment. I am going through my credit card company and will be filing a report with the Better Business Bureau. Beware!

31. Januar 2026
Bewertung ohne vorherige Einladung
TeachMe.To-Logo

Antwort von TeachMe.To

Hi Kathryn, we are glad to hear you had a great experience with the instructor! Regarding the billing, we want to clarify the situation.

Our records show that the subscription plan was selected during checkout. Additionally, we reviewed your call history and confirmed that our Lesson Coordinator explicitly discussed the subscription details with you over the phone, including the automatic renewal every 4 weeks. We can certainly share that with you to clear up any misunderstanding.

Please know that the booking link you received always includes the option to change the package or plan before finalizing. You can also manage your subscription directly in the app and cancel or pause anytime.

We understand you are only in the area for a short time, but the good news is that your credits are safe, and you can use them across the USA (or try new skills, new coaches, or share them with friends/family). We want to make sure you get the full value of what you paid for. Feel free to reach out to us so we can help. Thank you!

Bewertet mit 5 von 5 Sternen

The platform is easy to use

The platform is easy to use, i.e. booking the place abd also seeing when the coach is available with the time options. The only minor issue I have is after the session is over and it will ask you to rate it, it is not very clear if it got through or not because you can't see it.

4. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very misleading

I am extremely disappointed with my experience using teacher.to for booking lessons. The app has proven to be very misleading, and their customer service has been lacking.

Over a year ago, I sent an email requesting to cancel my subscription. Despite not receiving any acknowledgment or confirmation of my cancellation, I have been charged for 10 months of lessons that I never used or intended to use. This has resulted in over $4000 in charges, which is completely unacceptable.

I attempted to reach out for a resolution, but they have refused to consider any partial refund for the unused lessons. Their lack of communication and support has left me feeling frustrated and taken advantage of.

4. Februar 2026
Bewertung ohne vorherige Einladung
TeachMe.To-Logo

Antwort von TeachMe.To

Hi Paula. We understand your frustration and take these matters seriously. We searched our entire database for the cancellation email you mentioned, but were unable to find a record of it. Please know that we strictly maintain records of all emails for documentation and safety purposes, so any message sent to us would have been logged in our system.

Additionally, upon reviewing the screenshot of the email you provided as proof, we noticed that the delivery date is listed as May 12, 2026, which has not occurred yet. This suggests an inconsistency between the image provided and your claim.

Our subscription terms are presented clearly at checkout to avoid surprises. The good news is that you have not lost this value. Your lessons are ready for you to use anytime; you can share them with friends/family, or try other skills/coaches. We are always happy to help you utilize them!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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