TeachMe.To Bewertungen 972

While I am incredibly new to this platform the support I have received in setting up my account has been incredibly helpful. I already have my first lesson pending, and hope it leads to many more!

The customer service because we have yet had the physical experience of the teaching development of any sort!

Great support and services.

Taking tennis lessons through TeachMe, great experience!

I used these guys as a golf coach
I gave approx 10 lessons and unfortunately didn’t verify my payouts
Turns out they only paid me for only 1 lesson and owe me approx $500. I’m attempting to claim money owed but it’s not looking good. I’d say stay far away from these guys. I’ll edit this if they pay.

I have been using teach me.to for almost a year and their platform and customer service is second to none! Extremely responsive and very helpful, highly recommend!

We have been using this platform to level up our pickleball skills and we’re doing great with Siva. He is amazing, an excellent coach and player. We were looking on how to advance on the sport and we found this and we’re glad we decided to try! I can say we are on our way to reaching our goals. The app is so easy to use, you get 100 % assistance from the support team and you’re chosen coach is ready to be with you while honing your skills! Highly recommended if you love pickleball!

I would not recommend TeachMe.To. My first three lessons were great, but after that my coach completely stopped responding and effectively ghosted me. Between those lessons I was due to be charged for a second package, but I paused it because it was already very difficult to schedule time with the coach. I still wanted to continue, but didn’t want to accumulate more lessons when I couldn’t even book the ones I had.

After the coach stopped responding, I asked for a refund on my subscription since the main reason I signed up was because I liked working with that coach. The company refused and instead offered to assign me a different coach. I had already explained that scheduling was a problem because coaches often take days to respond. Unfortunately, the same issue happened again. TeachMe got back to me the day before the date I had requested because they were waiting to hear from the coach for several days. By then I had already made other plans.

I was then charged for a second package. I now have two packages left (EIGHT lessons) and asked if I could at least receive a refund for one package, as I would rather eat the cost than continue dealing with the company. They refused that as well.

This isn’t a case of simply changing my mind. My coach stopped responding entirely despite multiple attempts to schedule the next lesson. Based on my experience, I would 100% avoid this company.

Great app for connect with customers my only suggestion is sometimes students or situations after booking changed more than twice I am not able to modify until the student confirm and if the student need another change we always have to use customer service so that is the only odd situation but other than have lesson progressions and stay connected with students it is great app

Very good lesson.

I got ripped off- they charge a credit card that I cannot delete from file , they don’t have a button to cancel the subscriptions as they should and theirs instructors provide poor instructions . You pay for 60 min and you get 20 min at tops of instructions . Avoid at any cost .

Edit / Update:
The company’s response is misleading.

I do have screenshots clearly showing that they confirmed there would be one free class and that the package could be canceled within 24 hours for a full refund. Trustpilot unfortunately does not allow attachments, otherwise I would have posted the screenshots there as well. I will be using them for other complaints.

Their replies appear to be automated and avoid addressing the actual issue. I anticipated that this might happen, so I made sure to document the conversation. In the messages, they specifically told me to use the checkout link and not to worry because I could easily cancel after the free class.

Now they are denying what was clearly communicated in writing and charging $420. Based on my experience, the process feels designed in a misleading way that results in unexpected charges.

I will continue to pursue this through other platforms and formal complaints so others are aware.

Original Feedback:

Awful customer experience. I strongly advise others to be cautious.

I signed up after seeing that the first golf lesson was advertised as free. I booked a lesson, but the instructor canceled due to personal reasons. After that, I was unable to reach the instructor directly, so I contacted TeachMe.to and they canceled the class.

Later, the instructor reached out again and, through TeachMe.to, we rescheduled the free lesson. Before confirming, I specifically asked and was told that I would be able to cancel after the free class. They clearly confirmed this.

However, after the lesson, they denied what was previously confirmed and charged me $420. When I contacted customer service, I received conflicting responses and no clear resolution.

This feels misleading and deceptive. The “free class” offer did not work as represented.

I will also be filing a complaint with the Consumer Protection division of the Office of the Attorney General regarding this charge.

Proceed with caution.

I liked my coach very much. He was awesome in his teaching methods. My complaint is with the business end. I was taking one class every week, with a one week break and before the month was up I got charged for another month because I accepted a free trial lesson. Read the fine print. Although it says you can cancel anytime, that only means you can cancel before the 28/days are up. They say you can use it within a years time, but that’s not good enough for me. Angry!

Teachme.To offers a platform to connect instructors and students efficiently and seamlessly. Customer service has been excellent. After going through the process with a client I’m kicking myself that I wasn’t an early adopter and that it took me so long to try it out. I just didn’t understand their concept at that point and wish I would’ve taken the time to do so.

Very easy to use app. Have met some very cool people and gained valuable skills.

Teach me platform is a great way to access a variety of new clients from beginners to intermediate with a very easy process of booking and communicating.
A helpful staff that follows up on students progress and assessing clients needs and expectations. I love using it and recommend it to other tennis pros

The help support is superb. I have never had to wait for very long to get feedback. Also, I enjoy receiving email reminders and text when I have a new lesson scheduled.
I’m still hoping for a table tennis 🏓 lesson soon as the hit movie “Marty Supreme “ begins streaming on our favorite channels.

Very quick resolution to my problem.

I like this service. It's innovative and personal.

Useful app that allows you to connect with qualified coaches. The bi-directional lesson feedback feature was helpful to track progress against goals and get structured feedback to look back on.

Would highly recommend!