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Tailor Made Rail Bewertungen 603

TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First class service from beginning to end. Did a 10 day tour of Switzerland and it was a great holiday with excellent hotels and rail travel. All train connections worked perfectly and hotels with sup... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

We enjoyed visting Germany and Netherlands by train. Franfurt, Dresden and Amsterdam were great but there was train travel every other day - needed longer between train days. The hotels used were vari... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service from start to finish. This was our 2nd trip and we weren’t disappointed. Good hotel choices and great routing and the timings of transfers between trains was spot on We have every con... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great holiday, everything was perfectly planned for us with very clear directions for every change in trains. When schedules were late they were on hand to resolve and advise on any fall out. I woul... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter

Über Tailor Made Rail

Vom Unternehmen geschrieben

About us

Tailor Made Rail is a specialist tour operator providing independent, unescorted holidays by train throughout Europe, the USA, Canada, Morocco and South Africa. Our team of rail experts offer unparalleled advice and expertise, enabling you to make the most out of both the journey and your time in the destination.

How it Works

Choose when you would like to travel and where you would like to go. Think about whether you want to experience lots of places and journeys in a short time, or would rather base yourself in one place with a nice journey to get you there and back, possibly with stops along the way to make things as relaxed as possible.

Start Planning Here

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

603 Bewertungen

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Bewertet mit 5 von 5 Sternen
Tailor Made Rail-Logo

Antwort von Tailor Made Rail

Thank you for your review. We are really happy to hear that you enjoyed the views from your trains.
We hope to have you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Foodie trip in Emilia Romagna

Another great trip to Bologna, Parma,Modena and Ferrara. Well organised and it was good to receive less paper for our train tickets. It might have been helpful to make use of the Trenitalia App to access the tickets though. That said, we were only required to present the QR code once in 6 journeys.

20. Oktober 2025
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Antwort von Tailor Made Rail

Hi Leigh,

Thank you for your review. We are pleased to hear that you had a good trip.
We look forward to hopefully having you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Amazing!

Very well organised, we liked the hotel choices, which were in perfect locations for restaurants and stations.
Would definitely book another trip with this company.

20. Oktober 2025
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Antwort von Tailor Made Rail

Hi Helen,

Thank you for your review. We are really happy to hear that you enjoyed your holiday and that you found the hotel choices and locations to be ideal - this is wonderful to hear.

We are pleased to hear that you would book with us again and we look forward to discussing your new plans soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Stress-Free Travel

The itinerary compiled by Tailor Made Rail for our recent visit to France, Germany, Switzerland and Italy was fantastic. The information pack sent with our Interrail tickets was clear and easy to follow. The hotels that were booked were excellent. Definitely would recommend Tailor Made Rail. Really stress-free travel at its best.

27. Oktober 2025
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Antwort von Tailor Made Rail

Hi Christopher,

Thank you very much for your review, we appreciate it you taking the time.
We are so glad to hear that you enjoyed your holiday stress-free and were happy with the hotels and our travel documents.

We hope to have you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

A great holiday with a wonderful tour operator.

It was our first holiday of this type and with this tour operator. We are both approaching 80 and were, understandably, nervous about what could go wrong. It was a trip to Northern Italy and involved quite a few rail journeys as well as several hotels. We needn’t have worried as the experience was everything we could have hoped for. Beautiful trains and every one on time, lovely hotels which were convenient for the stations and a superb destination. We are considering booking with Tailor Made next year to enjoy another part of the world.

18. Oktober 2025
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Antwort von Tailor Made Rail

Hi John,

Thank you for your lovely review. We are so happy to hear that you felt supported and relaxed for your first rail adventure and that you could enjoy it to the full.

We really look forward to discussing next year's plans in due course.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Fabulous holiday!

Communication with TMR staff was very good.
Excellent information and documentation all supplied in an easy to follow day-by-day format.
Clear instructions on using the rail pass.
Excellent itinerary and great selection of hotels.
Prompt and efficient service dealing with an unexpected last-minute change of plan.
Would have no hesitation in recommending.

18. Oktober 2025
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Antwort von Tailor Made Rail

Thank you very much for your review and detailed comments to us after the holiday, we appreciate it.

We are glad to hear that you enjoyed your holiday and that we were able to help with the French train cancellations.

We hope to have you travel with us again sometime.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Our first holiday with Tailor Made Rail

This was our first holiday with Tailor Made Rail and we would not hesitate to use them again. We chose one of their advertised packages, for Andalusia, and then had it customised to meet our requirements. The train bookings all worked very well, with excellent instructions from TMR. We opted for the 1st class upgrade package which I would highly recommend given the time spent on the trains. All the hotels booked for us where great, all in a good location, walkable from the rail stations and close to (but not in the middle of) each city. I would highly recommend Tailor Made Rail.

17. Oktober 2025
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Antwort von Tailor Made Rail

Dear David,

Thank you so much for taking the time to leave a review. We really appreciate it. We are delighted that you enjoyed your Andalusian rail adventure and that you were able to customise it to your requirements. It is great to hear you enjoyed the first class upgrade too.

We hope we have the pleasure of arranging another rail holiday for you soon.

Kind regards,
the TMR Team

Bewertet mit 4 von 5 Sternen

Tailor Made Rail

Tailor Made Rail
The company kept in very good communication with us throughout our dealings with them. Melissa was especially helpful and dealt effectively with all of the queries and changes that I presented to her.
The company organised taxi transfers for us twice during our trip - the first when there was a rail strike in Italy and the second when our ferry from Malta was delayed and we missed a connection.
I was very happy with the service we experienced with them

29. Oktober 2025
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Antwort von Tailor Made Rail

Hi Sue,

Thank you for taking the time to leave a review, we appreciate it.

We are really glad to hear that you were happy with our service and it was our pleasure to help when things had to change.

Kind regards,
Melissa and the TMR Team

Bewertet mit 5 von 5 Sternen

The people are just great ,with help…

The people are just great ,with help and advice, it was my first time and was on my own and all went to plan.

29. Oktober 2025
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Antwort von Tailor Made Rail

Hi Peter,

Thank you very much for your nice review and emails to us after the trip. We are really happy to hear you enjoyed your holiday and your interactions with our team.

We hope to have you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

A brilliant well planned holiday

The holiday was so well planned from train travel through to the choice of hotels. The team at Tailor Made Rail were really helpful whenever we had questions. We made friends with the people that were on the same trip and enjoyed many meals and drinks with them. Lovely memories.

18. Oktober 2025
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Antwort von Tailor Made Rail

Hi Liz,

Thank you for your review. We are thrilled to hear that you had a good holiday and enjoyed time with your fellow travellers. It is great to hear that you enjoyed the choice of hotels and your communications with our team.

We hope we have the pleasure of arranging another holiday with you soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Rail trip to Italy

Very easy booking process and just about every part of our holiday organised by TMR. We had a couple of questions before leaving for our holiday which were quickly answered and explained. We would use this company again.

17. Oktober 2025
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Antwort von Tailor Made Rail

Dear Colin,

Thank you very much for your review. We are very glad to hear that you were happy with the booking process and overall support.
We are glad to hear you would travel with us again and we look forward to it!

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Very helpful people

27. Oktober 2025
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Antwort von Tailor Made Rail

Dear Ian,

Thank you for your review. We are glad to hear that you found our team helpful and we hope you enjoyed your holiday too.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

A fantastic experience

A fantastic experience, very well organised by TMR and very supportive communication.
We’ve come home wanting to do another trip.
Very exciting, a little tricky finding out platform numbers but we worked well together.
Views were amazing,would only consider doing it first class though.

18. Oktober 2025
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Antwort von Tailor Made Rail

Hi Helen,

Thank you for your review. We are thrilled to hear that you enjoyed your holiday and have come back wanting to do another trip. First class is very worthwhile isn't it.
We are so glad to hear that you were happy with our support and organisation too.

We look forward to speaking again soon.
Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

We enjoyed Tailor Made Rail so much that we did it again.

We enjoyed our Tailor Made Rail trip so much last year that we did it again this year.

We had a great rail holiday in France 2024 that we tailored the Vienna package to do another one this year. Customer service was great from pre sale support and post sale questions to holiday support, when a delayed train made us nearly miss the Eurostar.

It is the customer service from start to finish that brings us back to tmr and share your name with friends and fellow travellers. Can't wait to do it all over again :)

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Tailor Made Rail

Hi Simon,

Thank you very much for your review and kind words about our service. This really means a lot to our team and we work very hard to achieve this.

It was great to have you travel with us again and we look forward to discussing your next trip.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Really helpful with adapting itinerary…

Really helpful with adapting itinerary to fit our needs.

24. Oktober 2025
Tailor Made Rail-Logo

Antwort von Tailor Made Rail

Hi Colin,

Thank you for your review. We are happy to hear that you enjoyed our flexible approach and we hope you had an enjoyable holiday.

Kind regards,

The TMR Team

Bewertet mit 4 von 5 Sternen

The inter rail system was brilliant

The inter rail system was brilliant, we were able to catch some earlier trains and use a spare pass to go to Zurich.
The hotel in Brig was great and the staff helpful and funny. Our day trip to Zermatt was incredible and the visit to Strasbourg cathedral to see the astronomical clock and discover the history of it was mind blowing.
We were so lucky with the weather, we had wonderful blue skies and mostly good temperatures.
We did have a couple of trains cancel which we had to work around and a time change that we should have been advised of prior to starting our holiday.
Having a physical travel pack worked really well for us and using the Swiss train app was invaluable.
We would definitely travel with Tailor Made Rail again.
Thank you for a memorable holiday

22. Oktober 2025
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Antwort von Tailor Made Rail

Dear Julie,

Thank you for your review. We are thrilled to hear that you had an enjoyable and memorable holiday with us. It sounds like you really made the most of your rail pass and the flexibility it offers.

Thank you for your feedback on the train cancellations and the physical ticket pack also.

We are glad to hear that you would travel with us again and we look forward to it, when the time comes.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Great Customer Service

Tailor Made Rail will allow you to adapt a holiday agenda to suit your individual preferences. They take the work out of booking rail tickets, and where needed book accommodation’s that are in great locations.

20. Oktober 2025
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Antwort von Tailor Made Rail

Dear Claire,

Thank you very much for your review. We really appreciate it.

We are pleased to hear that our flexible approach worked well for you and that you enjoyed our suggested hotels.

We hope we might have the pleasure of arranging another holiday with you soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

Everything is taken care of down to the…

Everything is taken care of down to the last detail. On our recent trip to Spain there was a train strike. Tailor Made contacted us and immediately arranged alternative transport. The hotels are always wonderful and ideally placed. We have peace of mind when travelling with them.

21. Oktober 2025
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Antwort von Tailor Made Rail

Dear Julia,

Thank you for your review. We are so happy to hear that you felt supported whilst on your trip and that you are able to relax, knowing we will take care of the detail.
We are thrilled that you liked the hotels too.

We very much hope to have you travel with us again soon.

Kind regards,
The TMR Team

Bewertet mit 4 von 5 Sternen

An adventure to Poland

Tailor made travel organised our trip across to the north of Poland for a family wedding. It was a wonderful way to travel and the company were always at hand to answer our queries during the booking process as it was the first time that either of us had travelled by train abroad. The journey was not for the faint hearted and was tiring but it all flowed seamlessly. I was especially pleased that the company quickly responded to a change on the European sleeper which they communicated to us straight away.

1. Oktober 2025
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Antwort von Tailor Made Rail

Dear Maureen,

Thank you very much for your review. We are really pleased to hear that your first taste of European train travel was a success and that you enjoyed it, despite the long hours.

We hope that you might consider another rail adventure with us soon.

Kind regards,
The TMR Team

Bewertet mit 5 von 5 Sternen

well organised

well organised, great trip

13. Oktober 2025
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Antwort von Tailor Made Rail

Dear Marc,

Thank you for writing. We are delighted to hear that you enjoyed the holiday and that you felt it was well organised.

We hope to have you travel with us again soon.

Kind regards,
The TMR Team

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