Tactical TrapsBewertungen 

1.608
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

One star because ZERO Stars is not an option. Never EVER by from Tactical Traps. Horrible, HORRIBLE Customer Service!!! Product was received damaged. After seeing lack of quality, I just wanted to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall, I am very pleased with my shelf. I purchased the 22” version. 2 things that would improve the design, 1. A usb chargeable lock mechanism with an external charging port. 2. The wall suppo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The item I purchased is The Tactical Fireplace Mantle 6ft and it was tooooo big for my wall. We call it big stupid. I had to take it down and now i’m trying to get it converted into a sofa table.

Bewertet mit 5 von 5 Sternen

This is my 3rd purchase with the company and like usual I'm really impressed! Yeah, it didn't ship as fast as Amazon but I'd rather wait a couple days extra for quality then buy junk. The products the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Allround-Handwerker

Informationen, die aus verschiedenen externen Quellen stammen

Premium shelves and furniture designed to let you safely store and access your firearms in seconds


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

1608 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 83 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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3,6

Alle Bewertungen

(1.608)

51 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Just Received the Patriot 35 & The…Freedom 52

Just Received the Patriot 35 & The Freedom 52 Tactical Trap shelf's...Quality Excellent...Worth the Money for sure...I priced everything, and couldn't build them that cheap...// The only problem was how ROUGH UPS was on my Freedom 52...The whole corner of the BOX HAD BEEN CRUSHED...// It was definitely not Tactical Traps fault...// I'll be buying again...//

11. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Mike, Thank you for taking the time to write a review. Our carrier can be rough with our products if any damage was made please email us at support@tacticaltraps.com and we will be happy to assist you!

Bewertet mit 5 von 5 Sternen

fast service

Easy to get replacement parts...I lost the charger!
fast delivery

27. Januar 2025
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Antwort von Tactical Traps

Hi Paula, Glad we were ablet o get that replacement part out to you quickly! Thank you!

Bewertet mit 2 von 5 Sternen

Just awful all the way around…

The replacement parts are worse than the original ones. I’ve had rfid locks malfunction on two of their shelves. Bought manual replacements from them and they are cheap plastic. Payed way too much for another rfid lock and big surprise that malfunctioned too.

You’re better off with a lock box in a drawer that these things.

When you need to get in them they don’t work and when you don’t they draw attention.

Won’t be wasting any more money with these guys.

Oh and no matter how many times you unsubscribe they keep sending you spam trying to sell you more of their junk

25. Januar 2025
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Antwort von Tactical Traps

Hi Christopher. It is very important that the batteries are changed every 4-6 months regardless of usage. Please send an email to support@tacticaltraps.com and they would be happy to assist you.

Bewertet mit 1 von 5 Sternen

Wine opener

The wine opener doesn’t fit some bottles and I used it about five times and it broke. What a disappointment! My wife, a retired police officer lived it when I gave it to her, but I was very embarrassed when it broke so quickly.

25. August 2024
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Antwort von Tactical Traps

Hi Ken, I am very sorry to hear you have had trouble with your wine opener. Please send an email to support@tacticaltraps.com and our customer care team will be happy to help you.

Bewertet mit 5 von 5 Sternen

GREAT SHELF!

GREAT SHELF!! Well built.Very sturdy mounting. Looks great with other 'fixtures'. I chose unfinished and stained myself. Shoulda got one done!! But the unfinished came out great. Customer service was FANTASTIC. I had lots of questions they answered and made my decision easy. Fast response to questions on install. Came complete with all needed to mount. GREAT PRICE for a concealment piece. Looks great,modern design. It would go in any setting. Thanks TT for great service that went above and beyond!

4. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Jimbo, We are thrilled to hear you are pleased with your unit and you received great care from our customer care team. We appreciate you!

Bewertet mit 2 von 5 Sternen

2nd purchase from company

2nd purchase from company. I bought The Guardian Tactical Frame,it does close but not completly it gaps on one side in the back. It still locks so far. Just disappointed in the construction of the frame, looks like it is slightly warped. Anyway I hung it on the wall. But you need to have a better quality control system before you send out your project

26. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Linda, It sounds like your frame may need a quick hinge adjustment. This can happen due to bouncing around in transit. Please email support@tacticaltraps.com and include a photo and they can review them send the necessary instructions to resolve that.

Bewertet mit 5 von 5 Sternen

Very happy!

I ordered my shelf during an end of the year sale. Received it quickly and love it: the construction is excellent, it was packed well and arrived undamaged. I ordered the unfinished option so I could match some other shelves in the room and it looks great. Operates as advertised and now I've got my home defense firearm handy yet safe from kids and others who shouldn't know it's there.

22. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

We are so happy to hear that you received your items
and are happy with them! Thank you for taking the time to write a review!

Bewertet mit 5 von 5 Sternen

Great looking products

Great looking products, simple to install and use. All around awesome.

12. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Robert, Thank you for kind review. We appreciate you!

Bewertet mit 1 von 5 Sternen

Nickle and Diming customers

I own a shelf and somehow my cards got deprogrammed. No idea how it happened but I cannot open my shelf at all. I was made to PURCHASE a master card that can be used 1-2 times and then it is no good. It is the size of a credit card, cost me $10 and $5 for shipping. I ordered it 2 weeks ago and still don't have it. It could have been put in an envelope for .50 and been here already via USPS. Also, your technology caused my issue and I had to pay additional to be able to open this shelf. Very disappointed with Tactical Traps for this entire situation and how it has been dealt with.

29. Januar 2025
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Antwort von Tactical Traps

Hi Shawn, I am very sorry. It is important that the internal batteries are changed every 4-6 months regardless of usage. The multiple beeps you hear from the battery pack indicates that the batteries are low. The cards can deprogram when the batteries are changed as the buttons are flat on the face of the lock. It is possible that the last time you changed the batteries you may have accidentally pressed one of those buttons. Our new locks have been updated so that does not happen. The master card works like an emergency card, it helps you get in one to two times so that you can program your keys to the lock. It disables so that you do not use it again as it can also deprogram the cards.

Bewertet mit 2 von 5 Sternen

Rather disappointed

My shelf was shipped with a broken latch. When I reported the issue and asked for a replacement latch I was informed that I needed to follow certain steps before any replacement would be considered. I decided to just buy outright a new replacement and incur additional costs for this product because I have money invested already and it is over a week in waiting and still no replacement latch has been received. I am rather disappointed and will only buy when I can see the product in person. Forget using online services.

28. Januar 2025
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Antwort von Tactical Traps

Hi John, I am sorry the unit arrived damaged. We do require photos of any damage to our units as we follow the UPS protocol that they have in place. I am sorry that you chose to purchase the latch. I do see that the latch is in transit to you.

Bewertet mit 1 von 5 Sternen

Poor Quality and Poor Customer Service

Ordered compact model shelf unit on 12/13/2024. Was told AFTER the order that it would not ship to arrive before Christmas. After numerous emails (no one answers the 24/7 customer service phone number) I received email stating it would ship about 1/8. On 1/17, finally received info that it would ship 1/20. On 1/20, received info that unit would ship, Tues., 1/21 with tracking number. Finally received the full-size model on 1/23. I went ahead and mounted, then found that locking pin was broken. On 1/27, they stated, shipped new locking pin via USPS. As of 2/3, USPS has not received the package.

13. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Robert, I am very sorry for the delay and that the unit arrived with a broken lock pin. I see that the replacement lock pin is set to ship today via USPS.

Bewertet mit 2 von 5 Sternen

Selling a non-fully functional shelf

The shelf looks fine but I am more than disappointed to see that they don't keep their Android app up to date. I paid extra for this option only to find out, when my shelf was delivered and I looked up the app, that it doesn't support the current Android OS... Which has been out for 5 months. It's possible it doesn't even support the prior version. Will not be buying again from this company and I recommend you don't either if you are interested in using their app to open your new, EXPENSIVE shelf that isn't fully functional.

30. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Matthew, We are aware of the app error and we are continuing to work with the tech staff to update the Android and Apple app. until the app is resolved you can use either the RFID cards or fingerprint to open the unit.

Bewertet mit 5 von 5 Sternen

I think they are great people

I think they are great people. I did have a small problem. With no problems or hassles from them at all, they more then made it right. I feel as tho it's a good built product and they did email within 24 hours.

26. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Melanie, It is great to hear that our support staff was able to help you in a timely manner. We appreciate your business.

Bewertet mit 5 von 5 Sternen

I purchased the family name and wall…

I purchased the family name and wall shelf a couple of years ago and due to personal circumstances just got around to putting them up. Both products are extremely well made and work as advertised. Even after sitting around for a couple of years. Will definitely order more products in the future.

18. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Howard, we are very happy to hear our support staff was able to help resolve your issue. We appreciate your review!

Bewertet mit 5 von 5 Sternen

Piece Of Mind

I purchased my first compact shelf last year and I absolutely love it. Since then, I’ve purchased two more. One for the bedroom and another for the bathroom.
I’m working on bathroom shelf now as I ordered it unfinished. I was undecided at the time on color. Stained or painted. I’ll be ready to installed it tomorrow. Already have my magazines picked.
Now I don’t have to worry about safety while I’m in my bathroom.
The customer satisfaction I received is first class. Answered all my questions quickly and professionally.
So many products and options to choose from.
Thank you
Still shopping
Mark

22. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Mark, Thank you so much for your continued business! We really appreciate you and your kind words!

Bewertet mit 1 von 5 Sternen

Tactical Trap not secure---don't buy it

I got a Tactical Trap shelf for a present but didn't install it right away. When I tried to install, I found the batteries dead and thus needed the alternative battery pack which, unfortunately, was pack inside the shelf (what a great place, huh?). I tried applying 6VDC to the plug, and when that didn't work, I broke in---very easy to do with a screwdriver. A three-year-old could do it. Don't use this product to secure your gun. It won't keep your kids safe and it won't keep your gun safe either.

21. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Doug, We recommend changing the batteries in the lock and removing the parts bag as soon as you receive the item. The unit arrives with the battery pack stored inside to avoid damage to the wood. other battery packs will not work with our units and can cause damage to the internal lock. Had you contacted us we would have helped you get into the unit safely without breaking into it. We stand by the safety and efficacy of our products when used correctly.

Bewertet mit 5 von 5 Sternen

I just bought two more and great…

I just bought two more and great service as I had previously purchased one 2 years ago and placed it in storage. The batteries died and I couldn’t open it..
They helped me out with that issue.

14. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

We are happy we were able to help you and appreciate your review!

Bewertet mit 5 von 5 Sternen

I have 2 Tactical Traps and I love…

I have 2 Tactical Traps and I love them. They were easy to put together and working.
I had a problem with one that the batteries completely died and couldn't get to open. They responded right away with solution and was able to open and replace batteries. I would order again when I need something but I have recommended this company to all my family and friends.

19. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Tactical Traps

Hi Cathy, We are happy to hear you are pleased with your units and that we were able to resolve the issue in a timely manner!

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