Synchronybank Bewertungen 1.732

If I could put -10 I would. F-ck synchrony...
Synchrony is the ABSOLUTE WORST. Biggest waste of time energy and money.... Super dissatisfied. Their customer service is complete ASS too. Beware !!! ⚠️

Closed my account and they couldn’t explain why. Account was never delinquent and no missed payments. Had been with them over 15 years. Was able to get a new credit with a different Bank with better customer service and benefits. In the end they did me a favor.

Evil company. They closed my account with no warning, even though it's paid in full. One listed reason is that I lack a current mortgage. So I'm not in enough debt for their liking? Customer "service" is cold and callous. This company needs to be shut down and investigated. They're just ruining people's credit scores for no good reason.

My father has many CD accounts with synchronybank. He also has his retirement accounts with them that require minimum distributions. His last distribution took two months do be delivered. He spoke with a different person each time, each giving him some story. He finally received his distributions on his death bed. Now we are trying to have the CDs forwarded to the beneficiaries. It took them 13 days to acknowledge my brother’s requests. It took them 10 days to “verify the death certificate.” A death certificate is a legal document all by itself with a governmental seal. Why did they need to verify it! His life insurance companies had no trouble sending the money to us. Now the bank states they need to verify all the CDs have listed beneficiaries and that will take 5 days. Mind you, my dad has 12 for his great grandchildren, and 8 for his grandchildren. Seriously though, how long does it take to pull up a document on a computer and see beneficiaries, their social security numbers, and their mailing addresses. Say 10 minutes a kid, that is less than a day! If they send the money like they sent his retirement distribution, God only knows how long this will be. After seeing the trouble they have had with the Better Business Bureau, I think a call to the Banking Commission is in order. If you want your money back, don’t use Synchrony Bank

I paid of my account several months ago and now they decide to close my account. The reasons given were ridiculous, I took money out of my 401K and paid off ALL of my debts but they say my credit usage was too high. Also that my 707 credit score from 10 months ago was too low and even if it was an older score, it wouldn't have had time to change that much. The service I got was not very professional and several times it was hard to contact a representative.

This institution should disappear,they raises APR’s on credit card accounts without any advice,close accounts in good standing and show their greed all around,have six accounts with them,they lowered the line of credit dramatically on one and close another one in good standing,as a big company,they think they can do wathever they want,well,today I close three of the accounts and will close the other three really soon,there are other financial institutions and they will do much better,no one is indispensable,even companies,do yourself a favor and stay away of them,we deserve to do business with ethical and committed institutions!

PayPal Credit issued and Managed through Synchrony Bank is the worse Customer Service experience I have ever had with a Credit Card / Bank. Payments to my account were not processed correctly because of an error with PayPay and Synchrony's sub-par Customer Service. They do not communicate with each other and operate on different standards. Buyer beware "Do Not Get a Synchrony Credit Card Account" you will get burned! They care nothing about Good Common Sense Customer Service!

Synchrony Bank ruins yor credit. They use credit chasing tactics. I've had them for years made every payment on time my credit score is higher than when I opened my accounts. I made large payment.to them and paid off other creditors to get out of debt. Now SYNCHRONY LOWERS MY CREDIT LIMITS TO MATCH MY BALANCES creating higher credit usage therefore ruining my progress and lowering my credit scores. This bank is a fraud and we need to start a class action suit for thier poor practices. Im tired of them and strongly suggest do not apply for any type of credit with them. Never late never missed a payment in the 10 years I've had them.

I am a business owner with an extremely business life business busy life like most people. I pay my bills every month like clockwork. Occasionally because I'm a one-man show, things get missed we change accounts Etc, but they always got paid within 30 days. Never had a 30 day late. They canceled my card. One of those belittling and ridiculous experiences of my life. Do not give these horses asses your business. I thought a review might help but I can see from the reviews on here they don't care about customer service and this might be the lowest score I've ever seen for any business on here. Don't give him your business. I am boycotting Amazon after this. Truth isn't it the same stuff on teen move for less. Just have to plan a little ahead. There's too much competition out there for them to be treating people like this.

I have 4 accounts with synchrony bank 2 are now closed by them for credit issues through the reporting agencies and they lowered my credit twice on 1 card for the same reasons. I have made all my payments on time with NO late payments. It hurts your credit when the account is just closed without warning. Its ridiculous they dont try to work with you first. No contact at all!! Never again will I do business with them

Received a myWalgreen card from SYNCHRONY BANK and used it for at least 3 yrs . Some how my card was hacked and was used to purchase over $10,000.00 in WALGREEN cards in one day. Was not noticed of anything that was done . live in MA. and the fraud was done in Georgia ,i found out from CREDIT KARMA of the charges . Called the credit card company and told them what is happening . The SYNCHRONY BANK removed the charges and cancelled the card. The crazy thing is they will not issue another card. so be it ,i have a credit score of 760and don't need them . they don't give notice of someone buying $10,000.00 of give card at one store at one time. REALLY don't use this bank bad news.

Unexpected interest hikes. My interest rate jumped from 31% to 39%. I was told originally my rate was increased because of late payments but after paying on time for months it was still increased. Also turned my card off for making a partial payment which I didn't even know until my dog was at the emergency vet. They do very shady business

I wish I could leave zero stars. I opened a credit account to take advantage of a promotion to get my kids a piano. I tried to make a payment only to have it returned three days later. After being on hold for a half hour I talked to someone who barely spoke English. They didn’t know why the company had called me and they didn’t know why my payment was returned. They told me to contact my bank. My bank said my account was active and in good standing. There were no attempted transactions. Beware of this company. Your payment may not go thru and you may be charged interest. If they continue this, I will contact BBB.

Someone one intercept my card in the mail and made over $4000 dollars in back to back purchases and not one alert in December 2025 .Was aware when I received the bill. Still trying to get this resolve. No security alert

If I could give 0 stars I would. A dispute was opened on my account that I did not open, and when I reached out to them they refused to listen to a word I said and continued to cut me off and raise their voice with me like I was their red headed step child. I spoke to a manager who wanted to do no work, and refused to listen to a word I said. This is the worst banking customer support I have ever spoken to.

Rude customer service agents
Bad business practices.Overall just a bad company.
Stay away

I would leave a zero but I can’t, this company is a scam and they’re con artists. Never bank with this company, they will steal from you!!!

Synchrony Bank scammed me. I paid every bill on time despite not having access to an online account nor receiving paper statements. They gave me no visibility into my loan/payments despite numerous attempts. Right before the promo ran out for 0% APR, I contacted Synchrony asking why I was still being charged. They assured me if I continued to pay autopay, I would not accrue interest. This employee lied and I am now fighting to remove $3,000+ of interest and late fees. I will soon be filing a lawsuit. This company operates unethically and has scammed thousands of people.

Never ever apply for this bank or credit card they are thefs they give u credit and if you dont pay withing a year they double your interest even if you owe 200$ they add intrest not the amount you already laid but whole amount you already made payment for. Never ever i will apply for this card in my life stay away from his bank !!

Synchrony Bank is a complete joke. They’re always trying to charge me extra fees and when I ask what the fees are for, they just start making things up. Somebody needs to file a class action lawsuit against these scammers.